Manager resume example with 5+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - -
Professional Summary

Accomplished management with experience managing and motivating sales professionals to achieve and surpass company targets. Focused on delivering decisive, forward-thinking and positive team leadership to enable production success with effective workflows. Equips employees to meet goals by building collaborative and skill-based culture. Ready to offer exceptional leadership and planning abilities to take on new role in managements setting. Demonstrated expertise in cultivating and managing exceptional teams to meet and exceed demanding targets. Well-versed in sales standards and market trends. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

  • Strategic Planning
  • Staff Management
  • Business planning
  • Sales and Marketing
  • Budgeting
  • Verbal and written communication
  • Consulting
  • Good listening skills
  • Training & Development
  • Operations management
Work History
02/2020 to 01/2021
Manager Urban Air Adventure Park Reynoldsburg, OH,
  • Controlled costs and optimized spending via restructuring of budgets for labor, capital assets, inventory purchasing and technology upgrades.
  • Achieved 75% average completion rate on all assignments without loss of materials and assets, demonstrating innovative and practical problem-solving skills in high-stress environment.
  • Maximized performance by monitoring daily activities and mentoring team of 10 associates.
  • Established and administered annual budget with effective controls to prevent overages, minimize burn rate and support sustainability objectives.
  • Applied customer feedback to develop process improvements and support long-term business needs.
  • Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
  • Conducted monthly inventories of raw materials and components on work floor.
  • Evaluated employees' strengths and assigned tasks based upon experience and training.
  • Maximized productivity by keeping detailed records of daily progress and identifying and rectifying areas for improvement.
  • Raised performance in areas of sales, management and operations by identifying and targeting areas in need of improvement.
  • Recorded inventory sales into organization's weekly income report.
  • Achieved or exceeded financial goals on regular basis by controlling expenses, optimizing schedules and regulating inventory usage.
11/2017 to 01/2020
Sales Associate New York Botanical Garden Bronx, NY,
  • Maintained organized, presentable merchandise to drive continuous sales.
  • Trained and developed new sales team associates in products, selling techniques and company procedures.
  • Maintained records related to sales, returns and inventory availability.
  • Worked alongside retail representatives to boost sales by enhancing product presentations and advertising collateral.
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Increased sales by 75% over 1 month by offering consultation on products and services and applying customer service and upselling techniques.
  • Educated customers on promotions to enhance sales.
  • Completed orders through Baile system and organized product deliveries to meet customer timetables.
  • Liaised with customers and recommended specific products and specials, aligning with individual needs, requirements and specifications.
  • Processed product returns and assisted customers with other selections.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
08/2015 to 10/2017
Sales Representative American Family Insurance Des Moines, IA,
  • Met frequently with technical, product management and service personnel to stay current on company offerings and business policies.
  • Established beneficial professional networks and partnerships to gain insight and campaign support resulting in long-term business relationships.
  • Devised and implemented product strategies for filling market gaps and driving consistent sales.
  • Maintained book of business valued at $45,000.
  • Liaised between parties to coordinate schedules, payments and allocations while managing customer accounts.
  • Helped resolve client problems quickly with superior customer service.
  • Communicated with customers to understand needs and recommend appropriate solutions.
  • Built strong rapport with clients by understanding needs and clearly explaining products.
  • Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages.
  • Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
  • Increased revenue by acquiring new customers and determining needs to offer relevant products.
Expected in 06/2015
High School Diploma:
Hastings High School - Houston, TX

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Resume Overview

School Attended

  • Hastings High School

Job Titles Held:

  • Manager
  • Sales Associate
  • Sales Representative


  • High School Diploma

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