Customer-centric, team-oriented Manager. Educational background includes business operations, accounting and marketing. Experienced Restaurant Manager who oversaw a high-volume, $2,500,000 dollar restaurant. Versed in planning daily operations, staffing and inventory management. Innovative Manager seeks position offering opportunities for new professional and personal challenges. Self-starter with a positive, can-do attitude who is driven to learn, improve and succeed.
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Scheduled and directed staff in daily work assignments to maximize productivity. Efficiently resolved problems or concerns to the satisfaction of all involved parties. Continually monitored restaurant and took appropriate action to ensure food quality and service standards were consistently met. Assigned tasks and oversaw the direction of employees to ensure compliance with food safety procedures and quality control guidelines. Optimized profits by controlling food, beverage and labor costs on a daily basis. Consistently maintained high levels of cleanliness, organization, storage, and sanitation of food and beverage products to ensure quality. Built sales forecasts and schedules to reflected desired productivity targets. Managed accounts payable, accounts receivable and payroll.
Maintained detailed administrative and procedural processes to improve accuracy and efficiency. Coordinated meetings with other department managers and served as main liaison between sales and engineering staff. Created databases and spreadsheets to improve inventory management and reporting accuracy. Developed more efficient filing systems and customer database protocols. Scheduled and confirmed appointments for entire management team. Directly supported CEO in managing operation work flow.
Continually monitored restaurant and took appropriate action to ensure food quality and service standards were consistently met. Assigned tasks and oversaw the direction of employees to ensure compliance with food safety procedures and quality control guidelines. Optimized profits by controlling food, beverage and labor costs on a daily basis. Consistently maintained high levels of cleanliness, organization, storage, and sanitation of food and beverage products to ensure quality. Built sales forecasts and schedules to reflected desired productivity targets. Developed and maintained a staff that provided hospitable, professional service while adhering to policies and business initiatives. Managed accounts payable, accounts receivable and payroll. Counseled and disciplined staff when necessary.
Continually monitored restaurant and took appropriate action to ensure food quality and service standards were consistently met. Minimized loss and misuse of equipment through proper restaurant supervision and staff training. Efficiently resolved problems or concerns to the satisfaction of all involved parties. Optimized profits by controlling food, beverage and labor costs on a daily basis. Managed accounts payable, accounts receivable and payroll.
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Coursework in Business, Restaurant and Hotel Management
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