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Manager Resume Example

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MANAGER
Summary

Skilled manager and representative offering proven leadership, problem-solving and team building abilities developed over progressive career. Consistently empower employees to improve performance and maximize customer satisfaction through advanced training and mentoring. Resourceful and forward-thinking Manager steadfast in pursuing opportunities to improve day-to-day operations and bottom-line profits.

Forward-thinking management/directing with 4-5 years of relevant work experience. Offering excellent problem-solving, communication and multitasking abilities. Background planning and managing innovations to existing processes, implementing new processes and installing financial/business equipment.

Driven leader with 4-5 years of experience in business planning and oversight. Expert at coordinating management activities, creating policies and planning. Outgoing and enthusiastic leader able to manage and motivate various types of employees. Forward-thinking representative with years of relevant work experience. Offering excellent problem-solving, communication and multitasking abilities. Background planning and managing innovations to existing processes, implementing new processes and installing equipment. Diligent management professional with years of experience maintaining seamless business operations. Smoothly administers budgets, trains staff and monitors procedures to maximize efficiency and balance objectives with operational requirements. Exceptional inventory management, loss prevention and vendor negotiation performance. Hardworking and motivated team leader with 4-5 years of experience and record of success in business. Solid history balancing team performance, customer service targets and business objectives. Dedicated to working closely with front-line employees to maximize productivity and optimize procedures. Decisive leader with good planning and organizational skills. Forward-thinking planner proficient in generating high-quality financial work. Talented at leveraging tenacious approach and strong attention to detail to drive success. Service-oriented and performance-driven with excellent organizational, multitasking and problem-solving abilities. Service-driven professional with years of background in business sector. Personable and reliable desiring opportunity to use learned skills in busy environment.

Skills
  • Contract development and management
  • Issue and conflict resolution
  • Project management
  • Lead generation
  • Staff development
  • Capital improvement planning
  • Brand management
  • Salesforce Management
  • Key accounts and territory management
  • Systems and automation applications
  • Marketing
  • Sales Techniques
  • CRM
  • Workforce Management
  • First Aid/CPR
  • Customer service
  • Business operations
  • Operational improvement
  • Organization
  • Process improvement
  • Planning and coordination
  • MS Office
  • Communications
  • Supervision
  • Project organization
  • Inventory management
Experience
Insurance Agent02/2020 to 08/2020National GeneralNewnan , GA
  • Worked with clients to go over and recommend available offers for life insurance with benefits.
Manager05/2019 to 01/2020AdpSalt Lake City , UT
  • Managed day-to-day operations, including supervision and assignment delegation.
  • Determined efficient work schedules for team on daily basis to keep project moving and each shift properly staffed.
  • Supervised management department.
  • Reviewed performance reports and used data to develop continuous improvement initiatives.
  • Executed new training initiative to improve skills and develop leaders from within.
  • Led employee performance reviews and discussed improvement strategies with each team member.
  • Trained and mentored new employees to maximize team performance and achieve daily performance objectives.
  • Evaluated operational trends and made proactive strategy adjustments to maintain alignment between performance and objectives.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Improved and assessed process functionality to eliminate downtime and boost productivity.
  • Facilitated on-site staff training and developed processes and procedures to increase accuracy.
  • Implemented merchandising plans to drive profitability, collaborating with visual merchandising team to develop strategy.
  • Trained current employees on additional job positions to maintain coverage of roles at all times.
  • Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
  • Coordinated day-to-day and long-term activities within various business platforms.
  • Assessed risks in relation to vendors, manufacturers and suppliers to assist upper-level management.
  • Consistently met financial targets with close monitoring of expenses, labor hours and supply use.
  • Facilitated exceptional sales and performance results by focusing on continuous improvement approaches and capitalizing on emerging market opportunities.
  • Communicated and coordinated with multiple departments to achieve top results.
  • Developed and implemented promotional strategies to drive business success and maintain budgetary guidelines.
Senior Manager10/2015 to 04/2019Fiserv, Inc.Hagerstown , MD
  • Supervised management department with over 10 employees.
  • Trained current employees on additional job positions to maintain coverage of roles at all times.
  • Evaluated operational trends and made proactive strategy adjustments to maintain alignment between performance and objectives.
  • Maintained high level of morale and team-work on production floor through frequent communication with all employees.
  • Trained and mentored new employees to maximize team performance and achieve daily performance objectives.
  • Led employee performance reviews and discussed improvement strategies with each team member.
  • Assessed risks in relation to vendors, manufacturers and suppliers to assist upper-level management.
  • Consistently met financial targets with close monitoring of expenses, labor hours and supply use.
  • Coordinated day-to-day and long-term activities within various business platforms.
  • Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
  • Showed many associates new procedure and product techniques.
  • Set and administered annual operating budget, consistently maintaining controls and preventing overages.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Reviewed performance reports and used data to develop continuous improvement initiatives.
  • Developed and implemented promotional strategies to drive business success and maintain budgetary guidelines.
  • Established, enforced and updated policies keeping business agile and responsive to changing market conditions.
  • Facilitated day-end journal entries, account reconciliation and invoicing using 'Quickbooks' and 'Tally'.
  • Assigned tasks to associates to fit skill levels and maximize team performance.
  • Trained employees on additional job positions to maintain coverage of roles at all times.
  • Greeted and encouraged feedback from customers to implement in-store operational changes.
  • Facilitated exceptional sales and performance results by focusing on continuous improvement approaches and capitalizing on emerging market opportunities.
Education and Training
MBA: Business08/2002IMS KuKCity, State
Bachelor of Arts: Arts And English/Humanities05/2000Punjab UniversityCity
High School Diploma02/1997St Theresa's Convent SchoolCity
Certifications
  • Project Management Professional (PMP)
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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

86Good
Resume Strength
  • Length
  • Measurable results

Resume Overview

School Attended

  • IMS KuK
  • Punjab University
  • St Theresa's Convent School

Job Titles Held:

  • Insurance Agent
  • Manager
  • Senior Manager

Degrees

  • MBA : Business 08/2002
    Bachelor of Arts : Arts And English/Humanities 05/2000
    High School Diploma 02/1997

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