Montgomery Street, San Francisco, CA94105(555) 432-1000, resumesample@example.com
Professional Summary
Proactive and meticulous Manager with over 3 years of experience in customer service industry. Proficiencies in inventory control, sales, staff training and development. Customer-oriented team player with expertise generating optimal satisfaction levels while building profits and client generation. Results-driven, goal-oriented and looking to leverage effective background into Dentistry field.
Skills
Project Management
Business analysis
Consulting
Business Development
Microsoft Word, Microsoft Excel, Campground Master
Staff Management
Verbal and written communication
Negotiation
Customer Service
Inventory Management
Training
Team building
Cash Management
Documentation
Work History
05/2016 to CurrentManagerAdvance Auto Parts | Romeoville, IL,
Trained and guided team members to maintain high productivity and performance metrics.
Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows to meet any daily demand.
Maintained team efficiency by strategically delegating daily activities, monitoring output and rewarding positive contributions.
Improved operational planning and business frameworks to enhance resource utilization and reduce waste.
Analyzed and interpreted store trends with Campground Master to facilitate planning.
Reduced workflow inconsistencies by recruiting and hiring capable staff members.
Hired, trained and mentored staff to maximize effectiveness.
Recorded inventory sales into organization's weekly income report.
Increased customer retention and satisfaction by closely monitored team member performance and assessing problematic practices.
Demonstrated new products, procedures and techniques to employees.
Established and maintained positive work environment to enhance retention and productivity.
Set and managed schedules to give proper coverage to required areas and meet customer service demands.
Provided management with feedback regarding employee performance and training needs.
Trained new employees in specific job requirements.
Cross-trained existing employees in order to maximize team performance.
02/2019 to 05/2019Swim InstructorExos | Fairfax, VA,
Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
Observed recreational users to detect safety concerns and prevent ongoing violations.
Sampled pool water to check chemical levels prior to starting swimming instruction.
Tracked students' progress and gave constructive feedback for skills requiring improvement.
Reminded students to practice swimming strokes to develop their skills and improve technique.
Explained and demonstrated back ,freestyle,breast, and butterfly swimming strokes, exhibiting proper technique and positioning in water.
Taught students pool and water safety guidelines.
Provided clear, informative lectures to newborn and their parents to provide for survival of infants in water.
Worked closely with students and parents to increase positive feedback from parents and boost overall student success.
Initiated new learning methods, promoting total student comprehension while curbing learning time.
Earned positive feedback from parents regarding classroom instruction and student learning success.
Implemented and optimized new curriculum and day-to-day instruction to align educational strategies with industry best practices.
Instructed over 100 students with the age range of 2-16 years old.
03/2017 to 12/2018Metal FabricationIMS | City, STATE,
Utilized welding equipment and power tools to safely complete predetermined operations .
Identified equipment and production non-compliance issues and notified foreman to facilitate resolution.
Followed Operational Safety and Health Administration (OSHA) regulations to promote safe equipment operation and workplace safety.
Participated in meetings to discuss new business opportunities.
Maintained excellent attendance record, consistently arriving to work on time.
Transported windmills, metal work, and inventory to customer locations all around Texas.
Worked on various HEB's around Texas as well as the Ferrari Dealership in Austin Tx.
Loaded, unloaded and moved material to and from storage and production areas.
Drove operational improvements which resulted in savings and improved profit margins.
Resolved conflicts and negotiated mutually beneficial agreements between parties. Mostly between other contractors working during HEB assembly.
Education
Expected in 06/2017 to to High School Diploma | Medina Valley High School, Castroville, TXGPA:
Expected in 12/2020 to to Bachelor of Science | NeurobiologyThe University of Texas At San Antonio, San Antonio, TXGPA:
Accomplishments
Collaborated with team of 7 in the development of building of the various structures at Paradise Canyon.
Supervised team of 30 staff members.
National Honor Society Officer in High School
Captain of the football team
Awarded Texas Excellent Grant from 2017-2020
Additional Information
I'm a very dedicated and goal orientated person. I enjoy working with others and prefer a positive work environment. I am level headed and compassionate towards other people. I plan on becoming an orthodontist in the future and to consistently learn new skills or qualities.
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