manager resume example with 15+ years of experience

Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,

Reliable Manager demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments.

Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.

  • Staff Development
  • Sales Techniques
  • Project Management
  • Team Building
  • Employee Coaching and Motivation
  • Team Leadership
  • Food and Safety Standards
  • Heavy Lifting Capacity
  • Food Handlers Permit
  • ServSafe Certification
  • Verbal and Written Communication
  • Food Preparation
  • Fast-Paced Environment
  • Problem-Solving
  • Positive Attitude
  • Working Quickly
  • Flexible Schedule
  • Cleaning and Sanitizing
  • Friendly and Outgoing
  • Patient Relations
  • Cash Register Operation
  • Safe Food Handling
  • Cooking Procedures
  • Food Assembly
  • Inventory Control
  • High-Volume Dining
09/2021 to Current Manager Lurie Besikof Lapidus & Company, Llp | Minneapolis, MN,
  • Monitored staff performance and addressed issues.
  • Enforced customer service standards and resolved customer problems to uphold quality service.
  • Trained employees on additional job positions to maintain coverage of roles.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Demonstrated leadership by making improvements to work processes and helping to train others.
  • Maintained clean and sanitized work area in accordance with food safety guidelines, avoiding cross-contamination of raw and prepared food products.
  • Prepared quality products while maintaining proper food safety practices and presentation within service goal times.
  • Prepared and cooked food items according to recipes, menus and supervisor's instructions.
  • Stored perishable food items in freezer or refrigerator to protect from spoilage.
  • Observed food safety and sanitation protocols to reduce germ spread.
  • Removed trash and cleaned kitchen garbage containers.
  • Restocked cupboards, refrigerators and service stations with new food items or supplies.
  • Cut or sliced meat, poultry and seafood to prepare for cooking.
  • Took and recorded temperatures of food, refrigerators and freezers.
  • Helped management stay on top of supply needs by sharing information about low or spoiled inventory.
  • Portioned and wrapped food or placed directly on plates for service to patrons.
  • Placed food trays over warmers for immediate service or stored in refrigerated storage cabinets.
  • Worked in fast-paced, ever-changing environment.
05/2016 to 08/2021 Food Manager Kroger | Roseville, MI,
  • Reconciled daily transactions, balanced cash registers and deposited restaurant's earnings at bank.responsible for maintaining a safe, sanitary and appetizing food service environment. Ensure the 24/7 execution of all food service programs including proper ordering, production planning, product handling and display. Responsible to meet and/or exceed food service and beverage performance and profitability goals according to corporate objectives. Execute food service efficiencies and ensure planograms are utilized and followed. Oversee the inventory and ordering of product and supplies and ensure routine maintenance and upkeep of the food service equipment and facilities. Analyze food service results and trends. Prepare action plans to leverage the store’s fresh food strengths and address areas of opportunity to ensure food service profitability.
06/2008 to 05/2016 Manager's Assistant BP Connect | City, STATE,
  • Assigned tasks to associates to fit skill level and maximize team performance.
  • Restocked office supplies daily and troubleshot problems with equipment to keep operations on-track.
  • Maintained records through timely updates to employee and other files.
  • Utilized company reports to analyze sales, gross profit and inventory activity.
  • Led employee performance evaluations and rewarded top performers to retain quality personnel.
  • Sanitized workstation at end of shift to prevent foodborne illnesses.
  • Set up work stations prior to opening to minimize prep time.
  • Offered support to other stations during high-volume shifts to maintain optimal coverage and meet customer needs.
  • Safely operated ovens, fryers and grills to prevent injuries and accidents.
  • Put together multiple, concurrent orders during dinner and lunch hours.
  • Utilized first in, first out method to cycle through stock and keep food fresher.
  • Assisted in preparation of menu items ranging from burgers to sandwiches.
  • Set up and performed initial prep work for soups, sauces and salads.
  • Monitored quality control in kitchen area and when ordering food and supplies.
  • Seasoned and cooked food according to recipes or personal judgment and experience.
12/2002 to 05/2003 Cook Food Beverage Disney | City, STATE,
  • Operated cash registers to handle both cash and card transactions, providing customers with appropriate change and receipts.
  • Maintained dining and food service areas to maximize safety and cleanliness.
  • Welcomed and thanked guests to demonstrate appreciation for patronage.
  • Reduced food waste by overseeing and planning ingredients, anticipated customers and popularity of items.
  • Stocked displays with new and transferred merchandise.
Education and Training
Expected in 06/2010 to to Nursing Assistant | Academic of Healthcare , Kissimmee, FL, GPA:
Expected in 05/1992 to to High School Diploma | Rafael Lopez Landon , Guayama. Puerto Rico , GPA:

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Resume Overview

School Attended

  • Academic of Healthcare
  • Rafael Lopez Landon

Job Titles Held:

  • Manager
  • Food Manager
  • Manager's Assistant
  • Cook Food Beverage


  • Nursing Assistant
  • High School Diploma

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