LiveCareer-Resume

manager resume example with 12+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
  • :
Professional Summary

Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of industry operations. Talented leader with analytical approach to business planning and day-to-day problem-solving.

Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.

Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.

Motivated Type manager with demonstrated knowledge of Industry best practices and operations. Proven skills in enhancing productivity, efficiency and bottom-line profits with forward-thinking leadership. Bringing Number years of experience in field and ready to take on challenging, growth-oriented role with Company.

Multi-tasking Manager well-known for creating positive workplace culture and high-performing teams. Demonstrated Product or Service expertise, including competitive offerings, pricing and market positioning.

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position in Type environment. Ready to help team achieve company goals.

Skills

    Calm Under Pressure

  • Teamwork and Collaboration
  • Hiring and Training
  • Recruitment and Hiring
  • Employee Coaching and Motivation
  • Problem Resolution
  • Documentation and Reporting
  • Staff Training
  • Performance Tracking and Evaluation
  • Cost Control
  • Training and Development
  • Team Building
  • Team Leadership
  • Goal Setting
  • Verbal and Written Communication
  • Good Judgment
  • Professional and Courteous
  • Customer Relationship Management
  • Shift Scheduling
  • Computer Skills
  • Decision Making
  • Customer Service
Work History
Manager, 01/2014 to 09/2021
Department Of The NavyIndian Head, MD,
  • Achieved or exceeded financial goals on regular basis by controlling expenses, optimizing schedules and regulating inventory usage.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Raised performance in areas of sales, management and operations by identifying and targeting areas in need of improvement.
  • Evaluated employees' strengths and assigned tasks based upon experience and training.
  • Maximized productivity by keeping detailed records of daily progress and identifying and rectifying areas for improvement.
  • Applied customer feedback to develop process improvements and support long-term business needs.
  • Cross-trained existing employees to maximize team agility and performance.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Recorded inventory sales into organization's weekly income report.
  • Onboarded new employees with training and new hire documentation.
  • Conducted monthly inventories of raw materials and components on work floor.
  • Delivered feedback to decision-makers regarding employee performance and training needs.
  • Accomplished multiple tasks within established timeframes.
  • Reviewed performance data to monitor and measure productivity, goal progress and activity levels.
  • Established and updated work schedules to account for changing staff levels and expected workloads.
Waitress, 02/2012 to 12/2013
AgiaCarpinteria, CA,
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Used cash registers and credit card machines to cash out customers.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Suggested appropriate food and drink pairings to increase per-ticket sales.
  • Stored food in designated containers and storage areas to increase shelf life, improve kitchen organization and provide easy access during busy peak service times.
  • Greeted new customers, discussed specials and took drink orders.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Stayed up-to-date on menu changes to help customers make food choices.
  • Inspected dishes and utensils for cleanliness.
  • Folded napkins and prepared silverware sets to provide adequate supply for host station.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Upsold drink specialty items, wine selections and desserts to increase overall sales and exceed targets.
Binky's, 01/2009 to 12/2011
Manager AssistantCity, STATE,
  • Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
  • Handled number calls per timeframe to address customer inquiries and concerns.

+ Edit or add your own

  • Conducted research, gathered information from multiple sources and presented results.
  • Worked with type customers to understand needs and provide excellent service.
  • Participated in team-building activities to enhance working relationships.
  • Supervised work of contracted employees to keep on task for timely completion.
  • Worked flexible hours; night, weekend, and holiday shifts.
  • Developed and maintained courteous and effective working relationships.
  • Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
  • Offered friendly and efficient service to customers, handled challenging situations with ease.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Prepared a variety of different written communications, reports and documents to ensure smooth operations.
Education
Business Management: Business, Expected in 08/2020 to Strayer University - Washington, DC
GPA:

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Resume Overview

School Attended

  • Strayer University

Job Titles Held:

  • Manager
  • Waitress
  • Binky's

Degrees

  • Business Management

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