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manager resume example with 5+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Summary

Proactive lube fast manager with experience of over 3 years overseeing accurate and efficient performance of daily tasks. Motivated team leader with experience safely operating equipment and enforcing company policies. Focused with attention to detail, exemplary communication and exceptional mechanical abilities.

Reliable Manager demonstrating high level of ownership and initiative. Quick and effective at decision-making and learning skills while maintaining excellent customer service throughout sales experience. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments.

Skills
  • Issue and conflict resolution
  • Contract development and management
  • Lead generation
  • Salesforce Management
  • Marketing
  • Brand management
  • Sales Techniques
  • Systems and automation applications
  • Workforce Management
  • Staff development
  • Organization
  • Reliable and trustworthy
Experience
03/2017 to 10/2020
Manager Howley Bread Group Warrenton, VA,
  • Evaluated store performance by receiving, analyzing and incorporating feedback from store inspections to implement action plans for improvements.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Assigned tasks to associates to fit skill levels and maximize team performance.
  • Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
  • Greeted and encouraged feedback from customers to implement in-store operational changes.
  • Maintained ongoing system for development, recruitment, recognition and retention of store crew and management.
  • Facilitated month-end journal entries, account reconciliation and invoicing using [Software].
  • Facilitated exceptional sales and performance results by focusing on continuous improvement approaches and capitalizing on emerging market opportunities.
  • Trained employees on additional job positions to maintain coverage of roles at all times.
  • Conducted inventory counts by assessing current state of inventory integrity against target accuracy levels and tracking variances.
  • Addressed internal and customer-related issues each day and affected strategic resolutions.
  • Remained calm and professional in stressful circumstances and when dealing with unhappy customers, effectively diffusing situations.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
01/2015 to 12/2016
Assistant Store Manager Aids Healthcare Foundation West Palm Beach, FL,
  • Set schedules and delegated assignments based on team strengths to optimize floor coverage and service levels.
  • Assisted in overall day-to-day operations of store, including continuous development of effective store associates to achieve desired sales and results.
  • Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
  • Promoted and supported strong relationships with local community organizations in surrounding area.
  • Maintained retail store presentation by overseeing merchandise replenishment, customer courtesy and inquiry response.
to
Lube Express Technician Carter Machinery Mechanicsville, VA,
  • Performed automotive preventive maintenance, including changing oil, checking and refilling vehicle fluids and inspecting tires.
  • Applied lubricants to moving parts of vehicle engines to prevent premature engine wear and optimize performance.
  • Replaced cabin, fuel, air and oil filters and tested vehicle horn and lights.
  • Documented technical and system work performed for each vehicle on repair order.
  • Participated in factory-sponsored training classes to remain up-to-date with industry trends.
  • Ordered parts to maintain inventory levels, effectively decreasing wait times on repairs.
  • Inspected fluid level for steering gear, power steering reservoir, transmission, rear axle housings and shackles.
  • Reviewed completed work and road-tested vehicles.
  • Maintained tools, test equipment and materials, keeping all work areas organized.
  • Diagnosed and repaired basic automotive issues for brakes, alignments, suspensions, cooling and electrical systems.
  • Answered questions regarding vehicle maintenance and recommended necessary repair work to keep vehicles operating properly.
  • Checked tire pressure and performed tire repairs, installations and maintenance tasks.
  • Adjusted tire pressure on vehicles and warned customers of leaks and tire damage.
  • Checked all fluids and maintenance-related parts and topped off or replaced as needed.
  • Rotated tires and checked brakes on vehicles.
  • Kept shop area neat and clean by removing debris and safely disposing of used oil.
  • Drained motor oil, changed oil filters and greased chassis fittings.
to
Lube Technician Greased Lightning City, STATE,
  • Installed batteries, shock absorbers and exhaust systems.
  • Documented all work performed on repair orders, submitting reports to [Job title] for implementation into corporate system.
  • Maintained tools, test equipment and materials, keeping all work areas organized.
  • Inspected fluid level for steering gear, power steering reservoir, transmission, rear axle housings and shackles.
  • Applied lubricants to moving parts of vehicle engines to prevent premature engine wear and optimize performance.
  • Replaced cabin, fuel, air and oil filters and tested vehicle horn and lights.
  • Answered questions regarding vehicle maintenance and recommended necessary repair work to keep vehicles operating properly.
  • Lubricated moving parts by injecting grease into springs, universal joints and steering knuckles using hand or compressed-air powered grease gun.
  • Checked tire pressure and performed tire repairs, installations and maintenance tasks.
  • Performed automotive preventive maintenance, including changing oil, checking and refilling vehicle fluids and inspecting tires.
  • Reviewed completed work and road-tested vehicles.
Education and Training
Expected in 2014
GED:
Georgia Northwestern Technical College - Rome, GA
GPA:

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Resume Overview

School Attended

  • Georgia Northwestern Technical College

Job Titles Held:

  • Manager
  • Assistant Store Manager
  • Lube Express Technician
  • Lube Technician

Degrees

  • GED

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