(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
Professional Summary

Talented manager with experience overseeing daily activities and monitoring employees. Excellent quality assurance, issue resolution and interpersonal communication skills. Highly effective at troubleshooting and supervising talented teams. Industrious and enthusiastic. Proven to consistently meet productivity, business and customer service objectives. Skillfully work with all employees to enhance performance and improve day-to-day processes. Diplomatic in resolving internal and customer issues to maximize satisfaction. Practical problem-solver with excellent issue and conflict resolution skills to drive team and organizational success. Highly effective and knowledgeable in process improvement and inventory control. Successful coordinating and monitoring operations across various departments. Effective leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Highly committed with hardworking mentality to maintain quality of services and products.

  • Staff Management
  • Job inspections, and making sure the facility is clean.
  • Use discretion and maintain confidentiality of students and residents.
  • Financial Management, use cash register.
  • Order and stock supplies.
  • HIPPA guidelines followed.
NDSCS Wahpeton, Expected in 12/2000 Associate of Science : Nursing - GPA :
MSU-Bottineau Bottineau, ND, Expected in 05/1997 Associate of Arts : Generals - GPA :
Work History
Howley Bread Group - Manager
Christiansburg, VA, 02/2020 - Current
  • Hired, trained and mentored staff to maximize effectiveness.
  • Delivered feedback to decision-makers regarding employee performance and training needs.
  • Demonstrated new products, procedures and techniques to employees.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows to meet any daily demand.
  • Recorded inventory sales into organization's weekly income report.
  • Trained new employees in specific job requirements.
  • Evaluated employees' strengths and assigned tasks based upon experience and training.
  • Realigned shelf, bin and rack merchandise to restore presentation of items and promote sales.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Used downtimes to prepare ingredients and restock supplies for expected busy periods.
  • Prepared recipe ingredients by washing, peeling, cutting and measuring.
  • Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures.
  • Compiled recipe ingredients and prepared for cooks by washing, cutting or measuring food items.
  • Replenished condiments, beverages and supplies while maintaining cleanliness of service areas.
  • Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
  • Greeted customers at deli counter to fulfill requests and answer questions.
  • Communicated effectively with customers to plan large or specialized orders, providing customers with recommendations, samples and response to particular requests.
  • Kept supplies in sufficient stock by assessing inventory levels and reporting lower stock items.
  • Promoted customer satisfaction by preparing food according to standard recipes with modifications based on individual customer requirements.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Scanned shelves and product cases for expired stock and discarded outdated or spoiled items.
  • Inspected equipment such as refrigerators and yogurt machines every day to check compliance with safe operating levels.
Litchfield Public Schools - Special Education Paraprofessional
Litchfield, CT, 08/2016 - 02/2020
  • Maintained positive attitude and affirmatively communicated with each student.
  • Accompanied students to restroom, on field trips, to cafeteria and to playground.
  • Supported teacher in development of individual learning strategies.
  • Oversaw class of 20-25 students when instructor was out of room.
  • Provided student support through special accommodations, extra assistance and assessments.
  • Alerted instructor to student behavior or issues that needed to be addressed.
  • Led activities that developed students' physical, emotional and social growth.
  • Communicated nonverbally with children to provide comfort, encouragement and positive reinforcement.
  • Redirected students using Positive Behavior Support (PBS).
  • Coordinated special education students and teacher assistant schedules with master schedule.
  • Organized instruction material, including constructing bulletin boards and setting up work areas.
  • Set up visual aids, equipment and classroom displays to support teacher's lesson delivery.
  • Delivered personalized educational, behavioral and emotional support to individual students to enable positive learning outcomes.
  • Maintained excellent attendance record, consistently arriving to work on time.
  • Resolved conflicts and negotiated mutually beneficial agreements between Students.
  • Organized detailed list of resources to help students go beyond classroom environments and delve into topics of interest.
  • Immersed students in unfamiliar cultures by devising hands-on activities.
  • Sourced optimal curricula and developed lesson plans to fully cover target material for each course.
  • Created fun, age-appropriate activities, including materials for children aged 6 through 10.
  • Implemented student safety measures to minimize accidents.
  • Completed and kept records related to program and individual students for future use by other personnel.
  • Managed behavioral issues and used positive behavior strategies for groups of up to 20 students.
  • Maintained confidentiality of records by using appropriate data security methods.
  • Scheduled activities, including mini-lessons, art projects and unstructured playtime for school-age children.
  • Supervised up to 50 students during outdoor exercise periods, monitoring group and individual safety.
Avera Health - Daycare Provider
Pipestone, MN, 10/2013 - 07/2016
  • Sanitized dishes, tabletops, toys and frequently touched surfaces to prevent spreading of germs.
  • Applied positive behavior management techniques to enhance social interactions and emotional development.
  • Monitored entrances and exits to maintain safety and organized environments.
  • Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions. Participated in food program.
  • Enforced rules and managed behavior through developmentally appropriate discipline.
  • Kept notes of behavior issues, food served and medications administered to children.
  • Maintained effective schedule balance between rest periods, active play and instruction.
  • Met with parents about daily activities, positive developments and issues.
  • Maintained group discipline through positive reinforcement, behavior modeling and collaboration with parents.
  • Taught children to organize toys, wash hands and clean table leading by example.
  • Planned and guided age-appropriate tasks like reading, crafts, playtime and Outdoor activities.
  • Cared for children ages newborn to 10 years in nurturing and age-appropriate way.
  • Managed safety and security of all children under care.
  • Kept all areas neat, clean and properly sanitized.
Evangelical Lutheran Good Samaritan Society - LPN
Blaine, WA, 05/2009 - 12/2013
  • Obtained biological specimens for ordered tests and prepared for laboratory transport.
  • Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
  • Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
  • Supported physicians during examinations and scans to assist with diagnostic procedures.
  • Applied interpersonal communication skills to comfort and counsel patients and families throughout care process.
  • Minimized staff and patient infection risk by cleaning and disinfecting equipment instruments.
  • Monitored and tracked patient vitals to keep team informed of changing conditions.
  • Administered controlled narcotics, inserted IVs and performed catheterizations.
  • Documented accurate and complete patient information to address patient problems and expected outcomes.
  • Made valuable contributions to care-plan development and patient education processes backed by thorough research into client diagnoses.
  • Performed every shift evaluations of each patient's status, needs and preferences.
  • Educated clients, patients and caregivers on medical diagnoses, treatment options, chronic disease self-management and wound management.
  • Performed numerous functional assessments and physical examinations for admission and discharge to report changes in patient condition.
  • Managed patient care through closely monitoring respiration, blood pressure and blood glucose levels.
  • Collaborated with other nurses and DON to assess patient needs, plan and modify care and implement interventions.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Assisted with admissions, appointments, transfers and discharges.
  • Gathered dietary information, assisted with feeding and monitored intake to help patients achieve nutritional objectives and support wellness goals.
  • Delivered updates in patient status to DON, recording all changes in medical records.
  • Cared for over 50 geriatric patients each day with quality-driven support.
  • Collaborated with interdisciplinary team of healthcare and social service providers, including DON, Dietary and CNA's to address patients' needs through effective intervention and care planning.
  • Used aseptic techniques to provide sterilized wound care and dressing applications.
  • Administered medications and treatments to patients as ordered by physician, maintaining accountability for accurate narcotic count at end of each shift.
  • Trained new nurses in proper techniques, care standards, operational procedures and safety protocols to optimize performance and safety.
  • Worked with families, caregivers and patients to determine best options for treatment, diagnosis and prevention.
  • Took samples such as blood and urine to complete diagnostic and routine assessment tests.
  • Achieved successful unit leadership by providing quality nursing care to patient/ residents in a 50-bed unit/ facility.
  • Implemented effective strategies and care plans to improve patient outcomes and meet recovery objectives.
  • Managed care for post-operative patients from initial recovery through discharge.
  • Updated patient medical records with services provided, health conditions and response to treatments.
  • Assembled and used equipment such as catheters, tracheotomy tubes or oxygen suppliers to effectively manage patient care.
  • Managed daily staff assignments and patient/ resident scheduling to guarantee coverage and flow.
  • Promoted patient/ resident independence by teaching self-care skills and explaining conditions and medications.
  • Delivered direct quality care to patients by evaluating medical conditions and managing and assessing treatments.
  • Analyzed patient assessments and laboratory data to bring any issues to attention of physicians.
  • Developed individual care plans to meet patient needs and achieve treatment goals.
  • Conducted multiple patient assessments to obtain patient health history, pain levels, allergies and vital signs.
  • Oversaw daily rounds to assess patient conditions and distribute medications to residents.
  • Oversaw daily rounds to assess patient conditions and distribute medications to patients.
  • Delivered basic patient care and treatments, including taking temperature or blood pressure, dressing wounds, treating bedsores and catheterizations.
  • Worked with multidisciplinary team to carry out successful treatment plans for diverse acute and chronic conditions.
  • Administered wound care, medications, and any necessary treatments.
  • Worked with patients diagnosed with chronic obstructive pulmonary disease (COPD), asthma, congestive heart failure (CHF), cerebrovascular accidents (CVA), diabetes or sepsis to asses needs and determine best options for care.
  • Analyzed and evaluated success of care plans and interventions.
  • Provided wound care and dressing changes routinely.
  • Effectively addressed rapid response situations by strategically organizing and delegating tasks.
  • Maximized team performance by monitoring nursing care, including patient assessment processes and treatment implementations.
  • Documented all information in patients' electronic medical record, relaying information to DON and care providers to facilitate continuity of care.
  • Performed real-time chart audits for all patients ensuring accuracy and completeness of information while capitalizing on opportunities for process improvement.
  • Administered peritoneal dialysis as well as IV push, oral, subcutaneous, IV infusion and intramuscular medications.
  • Strengthened unit care standards and policies with focus on patient safety and dignity.
  • Maintained in-depth understanding of individual patient care plans.
  • Participated in non-invasive medical procedures as instructed by surgeons.
  • Prioritized and distributed assignments and workload based on individual staff strengths and experience.
  • Educated patients and caregivers of various available external resources to support wound management, disease management and medication administration.
  • Supervised patient admissions and discharges from hospital to various settings, including home care, rehabilitative facility or self-care.
  • Managed various medications and treatments, which included peritoneal dialysis, IV push, oral, subcutaneous, IV infusion and intramuscular injections and treatment.
  • Evaluated skills of all nursing personnel and verified staff certifications were valid and up-to-date.
  • Professionally interacted, updated and advocated care plans to patients and loved ones.
  • Identified unit areas of inadequacy and adjusted procedures to close gaps and improve policies.
  • Executed patient satisfaction and independence by promoting self nursing skills and knowledge of medications.
  • Protected patients and healthcare team members from infection by sterilizing equipment and reusable supplies.
  • Managed patient admissions and discharges from hospital to homecare, extended care facility or self-care.
  • Actively engaged and participated in consults, patient care plan development and patient monitoring.
  • Documented medications administered and treatments and procedures performed on appropriate records to protect privacy and confidentiality of patient information.
  • Educated patients and families on diagnosis, neurological conditions and processes, treatments and expected outcomes.
  • Utilized nursing knowledge to identify patient needs and offer appropriate remedies.
  • Coordinated with registration staff, medics, ER staff and ER physicians to cut time between admission and treatment, improving patient outcomes and delivery of care.
  • Implemented quality patient care techniques to align with safety, health and organizational regulations.
  • Administered medications to multiple patients/residents and monitored response to medications.
  • Delivered oral medications, intramuscular injections and IV fluids to mitigate or resolve patient symptoms.
  • Evaluated patients' progress in treatment, communicating observations to physician on duty to maintain or adjust prescribed care.
  • Overseen operations, including admissions and discharges and scheduling of nursing staff.
  • Oversaw patient conditions, administered medicine, performed interventions and took detailed records.
  • Communicated, updated and advocated care plans to patients and family.
  • Managed JP drains and chest, nasogastric, G and peg tubes.
  • Performed routine wound care and dressing changes on schedule.
  • Developed and advocated patient care plans.
  • Built rapport with patients and family members to deliver exceptional care.
  • Collaborated in consults, patient care plan development and patient monitoring.
  • Prioritized urgent and non-urgent patient needs calmly and effectively
  • Documented patient vitals, behaviors and conditions to communicate concerns to supervising nurses.
  • Provided quality patient care and maintenance of rooms to properly comply safety, health and organizational regulations and federal, state and local rules.
  • Oversaw activity and development of nursing professionals.
  • Performed patient assessments and adjusted care plans accordingly.

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School Attended

  • MSU-Bottineau

Job Titles Held:

  • Manager
  • Special Education Paraprofessional
  • Daycare Provider
  • LPN


  • Associate of Science
  • Associate of Arts

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