Manager Resume Example MACKIE's PIZZA - Carrier Mills, Illinois

MANAGER

Summary

Car wash attendant equipped with expert knowledge of cleaning equipment, products and techniques. Focuses on completing all tasks quickly and with high quality standards in mind.
Hardworking Assistant Manager focused on producing quality food and providing excellent customer service.
Air Force Enlisted personnel using skills learned from training to ensure orders were followed to the utmost of my abilities.

Highlights

Excellent written and verbal communications
Robust attitude for training new employees in a mature and helpful manner.
Provide top notch customer service skills through listening and adapting to key indicators in personalities to correspond accordingly.

Quick learner
Keen ability to manage time effectively and effeciently
Ability to achieve high standards set by employers and myself
sustained regular and punctual attendance
Analyze company reports to increase sales quotas and goals and implement strategies to meet.

Experience

MACKIE'S PIZZAFebruary 2015 to CurrentManager
Harrisburg, IL

Consistent quality control done by staff oversight while making products and using this as training and growth for employees.
Review financial statements, sales and activity reports, and other performance data to measure productivity.
Manage staff group that varied upon shift consisting of six to twenty people.
Ability to effectively manage when shift was scheduled short.
Supply shipments reviewed for accuracy to ensure proper delivery of ordered products to maintain ample supplies twice a week.
Ability to perform high levels of customer service by listening to personnel and customers needs by creating innovative solutions to issues as they arise.
Maintained stock by continuously replacing outdated materials with new.
Effectively trained all new employees, set expectations that were to be met and held by all.
Performance objectives met by achieving sales quotas through delivery of high quality products.

RACERZ CAR WASHFebruary 2015 to June 2015Car Wash Attendant
Harrisburg, IL

Helped maintain equipment in working order
Attention to detail was needed to thoroughly clean vehicles and ensure machinery was working properly
Ability to communicate and work well with customers in a good natured manner
Always be ready to assist customers with menu options and payment
• Guide cars into the wash area with a focused, pleasant, and competent demeanor
Perform visual inspections of the condition of each vehicle prior to sending it through the wash bay
Be proficient with all policies and procedures and able to perform them on a daily basis as needed
Perform visual inspections in the tunnel and back room to ensure all equipment and chemicals are functioning properly
Keep the entire property spotlessly clean and ensure everything is kept in the proper place and organized
Keep vacuums unclogged, hoses hung properly, and trash cans emptied
Be polite and available to address all customer concerns and handle them in a professional manner that is satisfactory to both the customer and to the car wash.

UNITED STATES AIR FORCESeptember 2014 to January 2015Security Forces Apprentice Helper
San Antonio, TX

Implement security standards, policies and procedures for dormitory.
Ran security checks for Military ID cards at dormitory entrances.
Ground sweep hourly for security violations; report all violations to supervisors and written documentation of all findings.
Regularly conducted bomb/fire drills to aid and train personnel the procedures during an actual event.
Ability to answer multi-line phone effectively by addressing squadron needs and direct calls to the appropriate military training leaders.

ROCHFORD FARMJune 2013 to CurrentFarm Hand
Herod, IL

Operate and tend to agricultural equipment
Ensure equipment is running productively and efficiently
Constant attention to surroundings, while still maintaining proper driving procedures of tractor
Assist with mechanical work on tractor, hay rake, and hey baler

MACKIE'S PIZZAFebruary 2009 to August 2014Manager
Harrisburg, IL

Consistent quality control done by staff oversight while making products and using this as training and growth for employees.
Review financial statements, sales and activity reports, and other performance data to measure productivity.
Manage staff group that varied upon shift consisting of six to twenty people.
Ability to effectively manage when shift was scheduled short.
Supply shipments reviewed for accuracy to ensure proper delivery of ordered products to maintain ample supplies twice a week.
Ability to perform high levels of customer service by listening to personnel and customer's needs by creating innovative solutions to issues as they arise.
Maintained stock by continuously replacing outdated materials with new.
Effectively trained all new employees, set expectations that were to be met and held by all.
Performance objectives metby achieving sales quotas through delivery of high quality products.

Education

Harrisburg High SchoolMay 2011High School DiplomaHarrisburg, IL

Southeastern Illinois College2015Associate of Applied Science: Criminal justiceHarrisburg, IL, United States

Skills

Quick learner with a keen ability to manage time effectively and efficiently to achieve high standards set by employers and me while sustaining regular and punctual attendance.
Enthusiastically met and exceeded quality assurance goals set by management and self. Excellent written and verbal communications.
Proficient with Microsoft Office, Excel, Access, PowerPoint, Outlook with an ability to learn new software within a short time frame. Robust attitude for training new employees in a mature and helpful manner.
Provide top notch customer service skills through listening and adapting to key indicators in personalities to correspond accordingly. Analyze company reports to increase sales quotas and goals and implement strategies to meet.

Resume Overview

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