Manager Resume Example
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MANAGER
Summary
Ex-Military Personal with the ability to resolve and confront emergency and non-emergency situations in a timely and professional manner. Talented at conflict resolution procedures and preparing verbal and written reports. 5 years of experience. Excellent reasoning and leadership skills and commitment to attentiveness. Strong knowledge of law enforcement procedures and criminal law.
Skills
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Experience
Community Health System | Dunmore , PAManager08/2019 - 03/2020
- Lead a team to deliver an outstanding customer experience.
- Grew customer volume, driving sales and increasing profitability for the store.
- Coached staff to create a positive, high-energy environment.
- Train and support staff at varying levels of development.
- Manage daily operations, deliver consistent high-quality services, and promoted Mister Car Wash.
- Kept location neat, clean, and appealing to customers.
- Ensured all site personnel used quality workmanship in accordance with plans and clients' needs.
- Coordinate materials receiving, supply, and movement: including stock identification, loading and unloading, storage, and transfer.
- Monitored compliance with all safety guidelines and policies.
- Established and implemented work schedules and adjusted them to meet project deadlines.
- Interviewed, hired and trained new hires.
- Coordinated with local civilian police to detain military personnel with outstanding warrants.
- Stood watch on post/patrol as assigned; checked all persons for proper identification; controlled access of personnel to installation and maintained accurate records.
- Interpreted and executed security procedures through use of oral and written word.
- Input necessary data and carried out orders using discretion and good judgment.
- Maintained all medical requirements, physical readiness standards and firearms qualification/proficiency demonstrations required.
- Comprehended and followed all protective force orders, plans, procedures and processes verbatim for routine and emergency actions while exercising safety and security measures.
- Maintained positive working relationships by favorable personality, sense of responsibility, and discretion with all employees; made suggestions for improvement.
- Responded to situations that may require arrest and/or the use of force up to and including deadly force with a high degree of skill and accuracy.
Instacart | Arlington , TXSite Manager03/2015 - 08/2019
- Managed daily work assignments by delegating tasks and monitoring progress.
- Monitored worksite personnel to maintain safety, quality and performance.
- Worked closely with customers to understand needs and resolve diverse issues.
- Assessed, optimized and elevated operations to target current and expected demands.
- Supervised day-to-day operations, equipment use and team of employees.
- Trained all department managers in site safety protocols.
- Screened, selected and assisted with training new employees as part of robust on-boarding process.
- Completed projects on time and within allocated budget.
- Organized and participated in monthly on-site meetings with clientele and subcontractors.
- Participated in round table discussions with the Owaner to pose questions and answers regarding issues pertaining to safety, compliance and overall maintenance.
Army National Guard - 712 MP Company
Ellington Field Joint Reserve Base | City , STATEMilitary Police Officer02/2014 - 07/2018
- Proactively identified and solved complex problems that impacted operations management and objectives.
- Monitored and investigated suspicious persons and situations and unusual activities.
- Provided fast and accurate emergency response to injured teammates, providing first aid and Buddy Care.
- Managed police operations around-the-clock, including law enforcement, criminal investigations, safety protocols and civil disturbances.
- Interviewed witnesses and gathered incident information and help determine further action.
- Responded to situations that might require arrest and/or the use of force up to deadly force with a high degree of skill and accuracy.
- Stood watch on post/patrol as assigned; Checked all personal for proper identification; control access of personal in and out of installation.
- Maintained all medical requirements, physical readiness standards, and firearm qualifications/proficiency demonstrations required
Education and Training
Prairie View A&M University | CityBachelor of Science in Criminal Justice2017
Accomplishments
- Expert Badge Qualification M-4
- Expert Badge Qualification M-9
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Resume Overview
School Attended
- Prairie View A&M University
Job Titles Held:
- Manager
- Site Manager
- Military Police Officer
Degrees
- Bachelor of Science in Criminal Justice
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