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Manager Resume Example

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MANAGER
Summary

Ex-Military Personal with the ability to resolve and confront emergency and non-emergency situations in a timely and professional manner. Talented at conflict resolution procedures and preparing verbal and written reports. 5 years of experience. Excellent reasoning and leadership skills and commitment to attentiveness. Strong knowledge of law enforcement procedures and criminal law.

Skills
  • Leadership & Delegation
  • Law Enforcement & Public Safety
  • Emergency Planning & Response
  • Security & Surveillance Operations
  • Criminal Investigations
  • Planning & Organization
  • Crime Prevention
  • Traffic Patrol
  • Evidence Collection
  • Defensive Tactics
  • Problem Solving Skills
  • Counterterrorism Strategies
  • Firearms Safety & Handling
  • Interviews & Interrogations
  • Crime Scene Management
  • Microsoft Word Microsoft Excel Microsoft PowerPoint
  • Driving
  • Law Enforcement
  • Personnel
  • Police
  • Policies
  • Problem Solving Skills
  • Processes
  • Public Safety
  • Quality
  • Receiving
  • Safety
  • Warrants
  • Written
  • Investigation documentation
  • Conflict resolution techniques
  • Crime scene management
  • Defensive tactics
  • Suspect interviewing
  • Emergency call response
  • Hazard analysis and risk control
  • Safe weapons usage
  • Perimeter monitoring
  • Community relations
  • Area canvassing
  • Evidence preservation
  • Data evaluation
Experience
Mister Car Wash | Houston, TXManager08/2019 - 03/2020
  • Lead a team to deliver an outstanding customer experience.
  • Grew customer volume, driving sales and increasing profitability for the store.
  • Coached staff to create a positive, high-energy environment.
  • Train and support staff at varying levels of development.
  • Manage daily operations, deliver consistent high-quality services, and promoted Mister Car Wash.
  • Kept location neat, clean, and appealing to customers.
  • Ensured all site personnel used quality workmanship in accordance with plans and clients' needs.
  • Coordinate materials receiving, supply,and movement: including stock identification, loading and unloading, storage, and transfer.
  • Monitored compliance with all safety guidelines and policies.
  • Established and implemented work schedules and adjusted them to meet project deadlines.
  • Interviewed, hired and trained new hires.
  • Coordinated with local civilian police to detain military personnel with outstanding warrants.
  • Stood watch on post/patrol as assigned; checked all persons for proper identification; controlled access of personnel to installation and maintained accurate records.
  • Interpreted and executed security procedures through use of oral and written word.
  • Input necessary data and carried out orders using discretion and good judgment.
  • Maintained all medical requirements, physical readiness standards and firearms qualification/proficiency demonstrations required.
  • Comprehended and followed all protective force orders, plans, procedures and processes verbatim for routine and emergency actions while exercising safety and security measures.
  • Maintained positive working relationships by favorable personality, sense of responsibility, and discretion with all employees; made suggestions for improvement.
  • Responded to situations that may require arrest and/or the use of force up to and including deadly force with a high degree of skill and accuracy.
Mobile Movement Solutions | Hempstead, TXSite Manager03/2015 - 08/2019
  • Managed daily work assignments by delegating tasks and monitoring progress.
  • Monitored worksite personnel to maintain safety, quality and performance.
  • Worked closely with customers to understand needs and resolve diverse issues.
  • Assessed, optimized and elevated operations to target current and expected demands.
  • Supervised day-to-day operations, equipment use and team of employees.
  • Trained all department managers in site safety protocols.
  • Screened, selected and assisted with training new employees as part of robust on-boarding process.
  • Completed projects on time and within allocated budget.
  • Organized and participated in monthly on-site meetings with clientele and subcontractors.
  • Participated in round table discussions with the Owaner to pose questions and answers regarding issues pertaining to safety, compliance and overall maintenance.
Army National Guard - 712 MP Company Ellington Field Joint Reserve Base | Houston, TXMilitary Police Officer02/2014 - 07/2018
  • Proactively identified and solved complex problems that impacted operations management and objectives.
  • Monitored and investigated suspicious persons and situations and unusual activities.
  • Provided fast and accurate emergency response to injured teammates, providing first aid and Buddy Care.
  • Managed police operations around-the-clock, including law enforcement, criminal investigations, safety protocols and civil disturbances.
  • Interviewed witnesses and gathered incident information and help determine further action.
  • Responded to situations that might require arrest and/or the use of force up to deadly force with a high degree of skill and accuracy.
  • Stood watch on post/patrol as assigned; Checked all personal for proper identification; control access of personal in and out of installation.
  • Maintained all medical requirements, physical readiness standards, and firearm qualifications/proficiency demonstrations required
Education and Training
Prairie View A&M University | Prairie View, TXBachelor of Science in Criminal Justice2017
Accomplishments
  • Expert Badge Qualification M-4
  • Expert Badge Qualification M-9
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Resume Overview

Companies Worked For:

  • Mister Car Wash
  • Mobile Movement Solutions
  • Army National Guard - 712 MP Company Ellington Field Joint Reserve Base

School Attended

  • Prairie View A&M University

Job Titles Held:

  • Manager
  • Site Manager
  • Military Police Officer

Degrees

  • Bachelor of Science in Criminal Justice

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