Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Skills
Guest services
Inventory control procedures
Merchandising expertise
Loss prevention
Cash register operations
Product promotions
Experience
05/2019 to 07/XXX1
ManagerDavis Tool – Hillsboro, OR,
Conducted inventory counts by assessing current state of inventory integrity against target accuracy levels and tracking variances.
Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
Evaluated operational trends and proactively adjusted strategies to maintain alignment between performance and objectives.
Aided in negotiation with vendors and suppliers to reduce overall costs.
Delivered level of service to customers in effort to build upon relationships for future.
Oversee Rental Equipment delivery and return.
Oversee maintenance and upkeep of truck fleet(25)
Support for safety training
05/2018 to 03/2019
Facility and Grounds CrewInternational Institute Of New England – Lowell, MA,
Maintained cleanliness and presentation standards to increase appeal of facility.
Prioritized and performed routine maintenance to keep facility in excellent shape.
Assessed all aspects of facility operations and employee activities to enforce and ensure adherence to workplace safety regulations.
Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
Prioritized and organized tasks to efficiently accomplish service goals.
Exceeded customer satisfaction by finding creative solutions to problems.
05/2004 to 04/2018
Manager of OperationsCarlisle Syntec, Inc. – Cartersville, GA,
Recruited and hired talented professionals with drive and dynamic skills to build success within organization.
Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.
Managed company operations with responsibility for profit and loss, scheduling, training and inventory control.
Implemented policies and standard operating procedures and managed quality, customer service and logistics.
Delivered positive customer experiences by implementing effective quality assurance practices.
Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
Planned daily operational strategies, including delivery routing, team workflows and promotional initiatives.
Maintained safety and emergency readiness among personnel by disseminating information on and monitoring compliance with regulatory and organizational policies.
Enforced security policies and procedures to protect company assets from theft, loss or damage.
Aided senior leadership during executive decision-making process by generating daily reports to recommend corrective actions and improvements.
Evaluated documentation such as invoices and shipping paperwork for accuracy and compliance.
Examined problem-solving concepts, including quantitative methods and techniques and approaches to optimize organizational operations and facilitate decision-making.
Developed incident management strategy, including troubleshooting, root cause analysis and timely resolution.
Strengthened operational efficiencies and traceability, developing organization systems for financial records and sales reports.
Supported corporate committee and generated status update reports on strategy and initiative effectiveness while offering corrective actions.
Designed performance metrics to provide traceability through organization and advance tactical and strategic business goals.
Liaised with buyers and sellers to coordinate statements, payment schedules and cost analyses.
02/1994 to 05/2004
Plant ManagerKirckpatrick Concrete – City, STATE,
Provided work direction, resolved problems, prepared schedules and supervised operations to complete work for team of 20
Gave direction and leadership to all levels of employees and managers.
Improved workflow processes to maximize efficiency and enhance operations.
Promoted high-quality daily production by enforcing product standards and monitoring level of quality.
Planned, directed and coordinated operations of all major departments, including production, machinery and processing within company policies and procedures.
Oversaw employees and related programs to maximize team productivity and facility output.
Eliminated materials waste and unnecessary labor hours to reduce costs.
Managed manufacturing operations for block production.
Created and oversaw viable strategies for continuous improvement.
Managed all areas of manufacturing, safety, inventory control and process implementation.
Directed daily operations at 10,00 sq. ft. manufacturing plant.
Coordinated maintenance strategy for [Equipment], including predictive and preventive measures.
Improved quality of product with robust inspections and assessment team.
Developed and implemented new training program that focused on production quality, food safety and staff safety.
Education and Training
Expected in 05/1990
High School Diploma: Douglas High School - Douglas AL,, GPA:
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