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Manager Resume Example

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MANAGER
Summary
* Qualified professional with a bachelor's degree in Computer Science seeking a fulltime position with an innovative company. Former business owner, manager with excellent sales and negotiation skills. * Recognized for excellent communicating and sales skills, organization, and responsibility. * Persistent, loyal, and hardworking. Strive to always succeed through old fashioned hard work ethic.
Highlights
14 years business experience, Commercial Pilot and Retail Merchandizer. * Clothing, Shoes and jewelry, shipping and receiving, and Customer Service * Project Completion, Filing, Business and Aviation experience...
Experience
ManagerJan 2012 to Current
Company Name － City, State
  • Completes store operational requirements by scheduling and assigning employees; following up on work results.
  • Maintains store staff by recruiting, selecting, orienting, and training employees.
  • Maintains store staff job results by coaching, counseling, and disciplining employees; planning, monitoring, and appraising job results.
  • Achieves financial objectives by preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.
  • Identifies current and future customer requirements by establishing rapport with potential and actual customers and other persons in a position to understand service requirements.
  • Ensures availability of merchandise and services by approving contracts; maintaining inventories.
  • Formulates pricing policies by reviewing merchandising activities; determining additional needed sales promotion; authorizing clearance sales; studying trends.
  • Markets merchandise by studying advertising, sales promotion, and display plans; analyzing operating and financial statements for profitability ratios.
  • Secures merchandise by implementing security systems and measures.
  • Protects employees and customers by providing a safe and clean store environment.
  • Maintains the stability and reputation of the store by complying with legal requirements.
  • Determines marketing strategy changes by reviewing operating and financial statements and departmental sales records.
  • Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
  • Maintains operations by initiating, coordinating, and enforcing program, operational, and personnel policies and procedures.
  • Contributes to team effort by accomplishing related results as needed.
  • Skills Used Customer Focus, Tracking Budget Expenses, Pricing, Vendor Relationships, Market Knowledge, Staffing, Results Driven, Strategic Planning, Management Proficiency, Client Relationships, Verbal Communication.
Night Auditor and front deskJan 2011 to Jan 2012
Company Name － City, State
  • Posts room charges and taxes to guest accounts.
  • Processes guest charges voucher and credit card vouchers.
  • Posts guest charge purchase transactions not posted by the front office cashier.
  • Transfer charges and deposits to master accounts.
  • Verifies all account postings and balances.
  • Monitors the current status of coupon, discount, and other promotional programs.
  • Tracks room revenues, occupancy percentages, and other front office statistics.
  • Prepares a summary of cash, check, and credit card activities.
  • Summarizes results of operations for management.
  • Prepare of End of day procedure.
  • Run end of day process in property management software (PMS).
  • Understand principles of auditing, balancing, and closing out accounts.
  • Knows how to operate PMS, typewriters, and other front office equipment's.
  • Understand and knows how to perform check-in and check-out procedures.
Owner/OperatorJan 2009 to Jan 2011
Company Name － City, State
  • Displaying items Serving customers Dealing with any queries or complaints Advising customers on their purchases Ordering, managing and taking out stock Helping with promotions Overseeing deliveries Managing and motivating staff (in a senior role) Making sure sales targets are met Selecting new products and reviewing the old Finding the right suppliers Negotiating prices (so the store doesn't get ripped off) Ensuring the products are delivered on time Helping to interpret reports and predicting future sales Pitching ideas to senior management Stock control Budgeting Promoting products Reacting to any changes in customer demand Maintaining relationships with existing suppliers while seeking new ones Attending trade events Getting feedback from customers Supporting design and production teams Skills Used Competitive Analysis, Management Proficiency, Creative Services, Supply Management, Customer Service, Presentation Skills, Analyzing Information , Basic Safety, Promotions, Understanding the Customer, Verbal Communication.
Ground InstructorJan 2008 to Jan 2008
Company Name － City, State
  • Instructing students in a classroom setting, conduct training flights, determine student proficiency, report on student progress and develop new teaching methods.
  • Responsible for training students in subjects such as aircraft systems, operating procedures, handling emergencies, problem analysis, aircraft navigation, radio operation and aerodynamics.
Education
Bachelor, Computer ScienceSIES College － City, StateComputer Science 1995 to 1999
Skills
advertising, auditing, Basic, Budgeting, Budget, cashier, closing, coaching, Competitive Analysis, contracts, counseling, credit, Client, Customer Service, senior management, Filing, financial, financial statements, Focus, front office, Instructing, legal, Managing, marketing strategy, Market, merchandising, Monitors, Negotiating, navigation, networks, personnel, policies, Presentation Skills, Pricing, problem analysis, Processes, progress, promotion, property management, publications, radio, rapport, receiving, recruiting, Retail, Safety, sales, scheduling, shipping, Staffing, statistics, Stock control, Strategic Planning, taxes, teaching, training employees, typewriters, Verbal Communication, workshops
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Resume Overview

School Attended

  • SIES College

Job Titles Held:

  • Manager
  • Night Auditor and front desk
  • Owner/Operator
  • Ground Instructor

Degrees

  • Bachelor , Computer Science

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