Manager Resume Example
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MANAGER
Summary
Resourceful leader remaining calm under pressure and promoting superior time management and organization skills. Considered highly effective in a management role and eager to take on new challenges and learn new skills.
Skills
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Experience
08/2012 - 10/2015ManagerFraser | Bloomington , MN
- Managed day-to-day operations, including supervision and assignment delegation for 6-member team.
- Executed new training initiative to improve skills and develop leaders from within.
- Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
- Maintained open and professional team relationships to quickly identify and resolve issues.
- Cleaned work areas regularly to keep team efficient and eliminate any safety concerns.
- Coordinated day-to-day and long-term activities within various business platforms.
- Improved and assessed process functionality to eliminate downtime and boost productivity.
- Greeted and assisted all customers daily in high-traffic retailer.
- Gave input on how to improve training and employee productivity.
- Coached new team members on job tasks and performance strategies.
09/2017 - 02/2018Assistant Store ManagerAutozone | Huntington , WV
- Assisted in overall day-to-day operations of store including continuous development of effective store associates to achieve desired sales and results.
- Helped team members deliver polite and positive service to every customer by closely monitoring behaviors and offering constructive guidance.
- Performed daily activities in timely manner, including managing housekeeping and inventory needs of store.
- Processed credit and debit card payments and returned proper change for cash purchases.
- Coached and developed store associates through formal and informal interactions.
- Achieved quarterly sales, budget and other targeted goals.
09/2016 - 03/2018Kennel AttendantVetcor | Boothbay , ME
- Prepared food and formulas to meet individual needs of animals under care with safe and nutritious meals.
- Bathed animals to remove dust, debris or contaminants and maintain well being.
- Supported animal health by keeping all areas clean, neat and properly sanitized.
- Monitored safety and security of every animal to prevent injuries from other animals or environmental hazards.
- Followed consistent safety procedures, including maintaining visible pet identification and checking tags to minimize care errors.
- Observed animals and conducted examinations to identify signs of injury, illness or disease.
- Stayed on top of housekeeping requirements such as laundry, sweeping and disinfection during slow periods.
- Removed animal waste from kennels, runs and exercise areas, placing in trash receptacles or in-ground septic systems.
- Maintained clean and orderly play yards, kennels and cages.
- Provided basic hygiene upkeep for animals
- Assisted grooming staff with nail clipping, fur blow drying and combing out matted fur during high-volume periods, including holidays.
- Addressed healthcare needs of animals, including dogs and cats by coordinating with veterinarians and following orders.
- Washed, groomed and trimmed each animal to enhance coat health.
- Cleaned cages in accordance with health code requirements to ensure sanitary environment for animals.
- Treated basic wellness issues such as superficial wounds and called in veterinarian assistance for more complex concerns.
04/2018 - CurrentStore ManagerA Wireless | Highland , CA
- Trained 6-person staff to deliver outstanding customer service and assistance.
- Assessed, optimized and elevated operations to target current and expected demands.
- Oversaw inventory management to minimize waste.
- Delivered excellent customer service by greeting and assisting each customer.
- Managed daily store functions.
- Strengthened work flow productivity by hiring, managing and developing top talent.
- Coordinated sales reports, reconciled accounts and made bank deposits.
- Provided excellent customer service and adhered to all standard practices, maximizing sales and minimizing shrinkage.
- Coached and empowered employees by creating and sharing motivational vision plans.
- Prioritized sanitation, safety and health standards in work areas.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Greeted and assisted all customers daily in high-traffic retailer.
- Maintained daily record of all transactions.
- Created attractive store displays to generate customer interest and boost sales.
- Created and delivered weekly schedule assignments to staff members in timely manner so all shifts received adequate coverage.
- Counted cash drawers and made bank deposits.
- Oversaw inventory tracking, management and physical inventory counts.
- Managed sales, reconciled cash and made bank deposits while performing store opening and closing duties.
- Addressed customer inquiries and resolved complaints.
- Developed and optimized store schedules to meet expected coverage demands and maintain optimal service levels.
Education and Training
05/2012High School Diploma
Anderson High School | City
Anderson High School | City
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Resume Overview
School Attended
- Anderson High School
Job Titles Held:
- Manager
- Assistant Store Manager
- Kennel Attendant
- Store Manager
Degrees
- 05/2012 High School Diploma
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