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Manager Resume Example

Love this resume?Build Your Own Now
AF
MANAGER
Summary

Resourceful leader remaining calm under pressure and promoting superior time management and organization skills. Considered highly effective in a management role and eager to take on new challenges and learn new skills.

Skills
  • Employee supervision and motivation
  • Process improvements
  • Store operations oversight
  • Store opening and closing procedures
  • Customer service
  • Flexible schedule
  • Reliable
  • Team-oriented
  • Inventory control
  • Accurate cash handling
  • Scheduling master
  • Shift checklists
  • MS Office proficient
  • Excel spreadsheets
  • PC proficient
  • Technologically savvy
  • Organizing packages
  • Mail management
  • Conflict mediation
Experience
08/2012 - 10/2015ManagerFraser | Bloomington , MN
  • Managed day-to-day operations, including supervision and assignment delegation for 6-member team.
  • Executed new training initiative to improve skills and develop leaders from within.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Maintained open and professional team relationships to quickly identify and resolve issues.
  • Cleaned work areas regularly to keep team efficient and eliminate any safety concerns.
  • Coordinated day-to-day and long-term activities within various business platforms.
  • Improved and assessed process functionality to eliminate downtime and boost productivity.
  • Greeted and assisted all customers daily in high-traffic retailer.
  • Gave input on how to improve training and employee productivity.
  • Coached new team members on job tasks and performance strategies.
09/2017 - 02/2018Assistant Store ManagerAutozone | Huntington , WV
  • Assisted in overall day-to-day operations of store including continuous development of effective store associates to achieve desired sales and results.
  • Helped team members deliver polite and positive service to every customer by closely monitoring behaviors and offering constructive guidance.
  • Performed daily activities in timely manner, including managing housekeeping and inventory needs of store.
  • Processed credit and debit card payments and returned proper change for cash purchases.
  • Coached and developed store associates through formal and informal interactions.
  • Achieved quarterly sales, budget and other targeted goals.
09/2016 - 03/2018Kennel AttendantVetcor | Boothbay , ME
  • Prepared food and formulas to meet individual needs of animals under care with safe and nutritious meals.
  • Bathed animals to remove dust, debris or contaminants and maintain well being.
  • Supported animal health by keeping all areas clean, neat and properly sanitized.
  • Monitored safety and security of every animal to prevent injuries from other animals or environmental hazards.
  • Followed consistent safety procedures, including maintaining visible pet identification and checking tags to minimize care errors.
  • Observed animals and conducted examinations to identify signs of injury, illness or disease.
  • Stayed on top of housekeeping requirements such as laundry, sweeping and disinfection during slow periods.
  • Removed animal waste from kennels, runs and exercise areas, placing in trash receptacles or in-ground septic systems.
  • Maintained clean and orderly play yards, kennels and cages.
  • Provided basic hygiene upkeep for animals
  • Assisted grooming staff with nail clipping, fur blow drying and combing out matted fur during high-volume periods, including holidays.
  • Addressed healthcare needs of animals, including dogs and cats by coordinating with veterinarians and following orders.
  • Washed, groomed and trimmed each animal to enhance coat health.
  • Cleaned cages in accordance with health code requirements to ensure sanitary environment for animals.
  • Treated basic wellness issues such as superficial wounds and called in veterinarian assistance for more complex concerns.
04/2018 - CurrentStore ManagerA Wireless | Highland , CA
  • Trained 6-person staff to deliver outstanding customer service and assistance.
  • Assessed, optimized and elevated operations to target current and expected demands.
  • Oversaw inventory management to minimize waste.
  • Delivered excellent customer service by greeting and assisting each customer.
  • Managed daily store functions.
  • Strengthened work flow productivity by hiring, managing and developing top talent.
  • Coordinated sales reports, reconciled accounts and made bank deposits.
  • Provided excellent customer service and adhered to all standard practices, maximizing sales and minimizing shrinkage.
  • Coached and empowered employees by creating and sharing motivational vision plans.
  • Prioritized sanitation, safety and health standards in work areas.
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
  • Greeted and assisted all customers daily in high-traffic retailer.
  • Maintained daily record of all transactions.
  • Created attractive store displays to generate customer interest and boost sales.
  • Created and delivered weekly schedule assignments to staff members in timely manner so all shifts received adequate coverage.
  • Counted cash drawers and made bank deposits.
  • Oversaw inventory tracking, management and physical inventory counts.
  • Managed sales, reconciled cash and made bank deposits while performing store opening and closing duties.
  • Addressed customer inquiries and resolved complaints.
  • Developed and optimized store schedules to meet expected coverage demands and maintain optimal service levels.
Education and Training
05/2012High School Diploma
Anderson High School | City
Build Your Own Now

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How this resume score could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

87Good
Resume Strength
  • Formatting
  • Length

Resume Overview

School Attended

  • Anderson High School

Job Titles Held:

  • Manager
  • Assistant Store Manager
  • Kennel Attendant
  • Store Manager

Degrees

  • 05/2012 High School Diploma

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