SEARCH

Manager Resume Example

Resume Score: 80%

Love this resume?Build Your Own Now
MANAGER
Summary

Hardworking and motivated manager with 8 years of experience and record of success in the health care fied/education. Solid history balancing team performance, customer service targets and business objectives. Dedicated to working closely with front-line employees to maximize productivity and optimize procedures. Decisive leader with good planning and organizational skills.

Skills
  • Issue and conflict resolution
  • Staff development
  • Capital improvement planning
  • Invoice generation
  • Team management
  • Organization
  • First Aid/CPR
  • Planning and coordination
Experience
Manager, Long Island Rescue Services, Inc, July 2001-August 2020Lk Ronkonkoma, NY
  • Opened and closed store by processing daily paperwork, producing staffing schedules and preparing deposits, balancing petty cash.
  • Decreased costs significantly by innovative advertising and cost cutting solutions.
  • Evaluated store performance by receiving, analyzing and incorporating feedback from our students and staff.
  • Greeted and encouraged feedback from students, using feedback to implement positive changes within store.
  • Collaborated with staff to maximize student satisfaction, streamline procedures and improve bottom-line profitability.
  • Maintained ongoing system for development, recruitment, recognition and retention of store crew and management.
  • Increased safety awareness among employees, resulting in zero injuries.
  • Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
  • Assigned tasks to associates to fit skill levels and maximize team performance.
  • Established and created training programs to enhance employee knowledge of best practices, resulting in improved customer satisfaction.
  • Trained current employees on additional job positions to maintain coverage of roles at all times.
  • Recruited and hired qualified candidates to fill team vacancies by posting openings in local newspapers, job boards and sharing details via social media platforms.
  • Reduced shrink by developing culture of loss prevention, improving return processes and upgrading store layout.
  • Conducted inventory counts by assessing current state of inventory integrity against target accuracy levels and tracking variances.
  • Facilitated month-end journal entries, account reconciliation and invoicing using Microsoft Excel.
Telemetry Technician, Stony Brook Hospital, October 2008-May 2012Stony Brook, NY
  • Analyzed cardiac rhythms and reported results to nursing staff or physicians.
  • Operated and maintained telemetry equipment with a focus on safety and proper functionality.
  • Documented findings manually and with recording devices such as EKG strips to update medical records.
  • Maintained confidential records on patient treatments and diagnosis to alleviate possible data breaches.
  • Monitored patients' blood pressure and heart rates before, during and after procedures.
  • Recorded vascular information such as blood pressure, limb volume changes and oxygen saturation to inform diagnostic processes.
  • Resolved critical patient issues promptly, escalating more serious concerns to charge nurse for assistance.
  • Compiled data from administered tests and produced reports for submission to Nurse manager.
Medical Assistant, Dr Edwin Grasmann, January 1995-January 2001Mount Sinai, NY
  • Conducted patient interviews to gather health history, vital signs and information about current medical issues.
  • Assisted with technical treatments and entered information in patient records and charts.
  • Followed all principles of asepsis and infection control.
  • Scheduled surgeries by making arrangements with surgical center and verifying times with patients, preparing charts, pre-admission and consent forms.
  • Identified operational improvements to drive efficiency and quality of care.
  • Maintained clean and organized work area with adequate supplies and reagents.
  • Prepared, stained, cover slipped and catalogued cytology specimens.
  • Sterilized medical equipment after each procedure.
  • Educated patients about medications, procedures and physician's instructions.
  • Measured patient peak flows.
  • Cleaned and disinfected chairs and equipment according to facility policy.
  • Supported functions for diagnostic and technical treatment procedures, including setting up and operating special medical equipment and apparatuses.
  • Evaluated and reported current equipment inventory to appropriate sources.
  • Participated in maintenance of safe conditions within facility and other related areas, including performing [Task] and [Task].
  • Furnished necessary supplies, support and assistance to medical staff and patients for unit specific procedures.
  • Performed wide range of clerical tasks, including imaging, transcription and verifying work to keep office workflows running smoothly.
  • Kept facility stocked with necessary supplies, equipment and instruments.
  • Performed, validated and reported laboratory tests for prognosis, diagnosis, treatment and research.
  • Tracked and managed inventory for exam rooms and maintained vaccine and expiration logs.
  • Obtained and recorded patient vital signs; escorted patients to examination rooms and documented medical histories.
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate effective treatment.
  • Tested and repaired dialysis and medical testing equipment.
  • Assisted physicians by preparing patients for procedures, including but not limited to EKGs, phlebotomy, glucose testing and pulmonary function tests.
  • Resolved and clarified issues with patient medications and collaborated with local pharmacies.
  • Communicated with patients by phone and via written correspondence.
  • Checked patients in, collected and verified insurance information, compiled new patient forms, scheduled appointments and updated patient files.
  • Assisted patients in preparation for examinations, assessing and recording vital signs.
  • Scheduled appointments for patients via phone and in person.
  • Sterilized medical instruments as needed.
  • Recorded patient histories and filed supporting clinical data and diagnosis.
  • Completed clinical documentation in accordance with agency guidelines.
  • Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analyses.
  • Experienced in front and back offices, controlling patient flow, collecting payments and assisting in delivery of quality healthcare.
  • Administered rapid tests such as rapid strep and urine analysis to help clinical staff assess conditions.
  • Coordinated services with medical and office staff to improve patient satisfaction, engagement and compassionate care.
  • Prepared prescription refill requests on behalf of physician to prevent lags.
  • Prepared equipment and positioned patients for cardiac catheterization and other invasive procedures.
  • Monitored medical supply levels to confirm sufficient stock, promptly placing replenishment orders before depletion.
  • Improved patient care and daily task efficiency resulting in smoother operations.
  • Completed clinical procedures and gathered patient data for interpretation by physician.
  • Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
  • Positioned patients for optimal comfort before procedures.
  • Assessed, documented and monitored vital signs for more than 30 patients per day.
  • Assessed, documented and monitored vital signs for more than 30 patients per day.
  • Completed basic physical assessments of blood pressure and blood sugar of patients to provide optimal care.
  • Maintained working condition of equipment by closely following operating instructions, troubleshooting breakdowns, performing preventive maintenance and calling for repairs.
  • Cleaned, restocked and prepared exam rooms and medical equipment.
  • Maintained inventory, vaccination and product expiration logs to record updated documentation for tracking purposes.
  • Verified type of radiology procedure prior to exams using HIPAA guidelines for two identifiers.
  • Observed and documented patient status and reported patient complaints to case manager for resolution.
  • Contributed to efficient office operations by triaging patients by severity of medical complaint.
  • Troubleshot malfunctioning equipment and test systems.
  • Worked in collaboration with radiologists, sonographers and other healthcare team members.
  • Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
  • Reviewed treatment sheets for completeness and accuracy.
  • Prepared patients for examinations, taking vital signs and updating medical histories.
  • Performed front desk duties, including answering phones, scheduling appointments, greeting patients and ordering supplies.
  • Efficiently performed insurance verification and pre-certification and pre-authorization functions.
  • Maintained and calibrated lab instruments and equipment.
  • Promoted continuity of care by accurately and completely communicating patient status to fellow caregivers.
  • Acted as liaison between physician and patient, answering questions and delivering test results.
  • Carefully prepared, reviewed and submitted patient statements.
  • Transmitted physician's orders to patients, counseling on execution and addressing follow-up questions.
  • Completed and submitted clinical documentation in accordance with agency guidelines.
  • Sterilized instruments and disposed of contaminated supplies in adherence to OSHA regulations.
  • Coordinated and executed proper medical waste disposal.
  • Requested scripts from doctors and verified insurance and coding.
  • Trained patients on how to properly operate medical equipment.
  • Interviewed patients to verify information, record medical history and confirm purpose of visit.
  • Performed routine tests such as urine dip stick, vision and hearing tests.
  • Performed preliminary physical tests, such as taking blood pressure, weight and temperature, accurately recording results in patient history summary.
  • Secured patient information and maintained patient confidence by completing and safeguarding medical records.
  • Assisted the physician in providing care to infants, children and adolescents.
  • Partnered with healthcare and administrative staff to create patient-centered, inviting and supportive environment for patients and families.
  • Answered appointment calls.
Education and Training
Associate of ScienceGeneral Studies, , Suffolk Community College, , Riverhead, NYJune 2014
Certifications
  • First Aid/CPR instructor
  • ACLS instructor
  • PALS instructor
  • ASHI instructor
Build Your Own Now

DISCLAIMER

Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • Long Island Rescue Services, Inc
  • Stony Brook Hospital
  • Dr Edwin Grasmann

School Attended

  • Suffolk Community College

Job Titles Held:

  • Manager
  • Telemetry Technician
  • Medical Assistant

Degrees

  • Associate of Science

Similar Resumes

View All
Manager-resume-sample

Manager

Wendy's of Bowling Green

Austin, Indiana