LiveCareer-Resume

manager resume example with 10 years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Summary

Skilled [Job Title] offering proven leadership, problem-solving and team-building abilities developed over progressive career. Consistently empower employees to improve performance and maximize customer satisfaction through advanced training and mentoring. Resourceful and forward-thinking Manager steadfast in developing opportunities to improve day-to-day operations and bottom-line profits.

Forward-thinking [Job Title] with [Number] years of relevant work experience. Offering excellent problem-solving, communication and multitasking abilities. Background planning and managing innovations to existing processes, implementing new processes and installing [Type] and [Type] equipment.

Reliable and accountable Manager demonstrating high level of ownership and initiative. Quick and effective at decision-making and learning skills while maintaining excellent customer service throughout sales experience. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments.

Focused and diligent [Job Title] with over [Number] years maintaining seamless business operations. Smoothly administer budgets, train staff and monitor procedures to maximize efficiency and balance objectives with operational requirements.

Resourceful and adaptable Manager with over [Number] years of experience in scheduling, staff training, protocol development and process improvements. Meticulous team builder with expertise in employee engagement, customer relationship management (CRM), time management and conflict resolution. Customer- focused leader seeking to leverage background into assistant or operations manager role.

Skills
  • Contract development and management
  • Issue and conflict resolution
  • Key accounts and territory management
  • Capital improvement planning
  • Inventory management
  • Safety inspections
  • Staff development
  • Supervision
  • Administrative support
  • Communications
  • Operational Improvement
  • Problem Resolution
  • Customer Service
  • Equipment Operation
Education and Training
Layton High School Layton, UT Expected in 05/1986 High School Diploma : - GPA :
Experience
L&T Infotech - Manager
Mh, IN, 06/2018 - 10/2019
  • Managed day-to-day operations, including supervision and assignment delegation for [Number]-member team.
  • Evaluated operational trends and made proactive strategy adjustments to maintain alignment between performance and objectives.
  • Trained and mentored new employees to maximize team performance and achieve daily performance objectives.
  • Executed new training initiative to improve skills and develop leaders from within.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Led employee performance reviews and discussed improvement strategies with each team member.
  • Analyzed employee workloads to meet seasonal fluctuation needs.
  • Communicated store policy violations to upper management to prevent shrinkage and misconduct.
  • Enhanced team member productivity by improving monitoring systems and motivational strategies.
Sycuan Gaming Center - Vault Cashier
National City, CA, 07/2017 - 06/2018
  • Contributed abilities during heavy work periods and to cover missing employees to uphold strong service levels for customers.
  • Completed all gaming forms and reports and assisted customers with credit-related problems.
  • Counted and verified cash amounts at shift start and balanced funds prior to shift end or close.
  • Cashed out employee tips and worked with slot technicians to pay out jackpots.
  • Used [Software] to record and report sales transaction information.
Northern Trust - Teller Supervisor
Los Angeles, CA, 02/2007 - 11/2014
  • Maintained optimal financial controls by securing funds and making accurate transactions.
  • Counted as much as $[Amount] in daily funds with manual and machine-assisted methods.
  • Helped customers open and close accounts, apply for loans and make sound financial decisions.
  • Verified amounts and integrity of every check or funds transfer.
  • Promoted facility security by monitoring customer behaviors and following established protocols to protect individuals and assets.
  • Conducted special service and account transactions for customers, including ordering checks and placing stop payment orders.
  • Met or exceeded sales goals by promoting bank products and services in every interaction.
  • Supplied tellers with coin and currency.
  • Offered every customer exceptional service levels by remaining friendly and professional during every transaction.
  • Fulfilled diverse duties to provide customer service, operate money counters, balance and replenish ATMs, maintain accounts and open new accounts.
  • Researched and resolved customer issues on personal savings, checking and lines of credit accounts.
  • Liaised between bank branches regarding best practices and operations.
  • Warmly welcomed customers and offered pleasant service during entire transaction, which improved satisfaction ratings by [Number]%.
  • Completed comprehensive tasks by implementing customer service initiatives, audit and restock ATMs and keep records on accounts.
  • Increased knowledge of banking products and services by actively participating in available training classes and workshops offered to employees.
  • Managed customer referrals to help financial services team members capitalize on sales changes.

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Resume Overview

School Attended

  • Layton High School

Job Titles Held:

  • Manager
  • Vault Cashier
  • Teller Supervisor

Degrees

  • High School Diploma

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