HIPAA
AHA Healthcare Provider CPR Certification
Pressed garments and hung them in garment bags for customers.Managed projects according to timeline and seasonal changes.Drove sales by developing business strategies, marketing plans and merchandise assortments.Recommended and executed product pricing strategies.Created new fabric and finish, print and pattern and trim and expression standards for multiple brands.Managed the design process of new accessories to fit with the clothing line.Researched specification information and in-line style to develop quality patterns.Researched technology and fabric platforms for multiple brands.Arranged appropriate travel, visas, agendas, necessary contacts and country information.Collaborated with other administrative team members, human resources and the finance department on special projects and events.Provided logistical support to visiting executives in coordination with other Executive Assistants.Coordinated customer facing webinars, including developing relationships with vendors, tracking customer attendance and post-webinar follow-up.Open, read, and wrote answers to routine letters.Created and maintained computer- and paper-based filing and organization systems for records, reports and documents.Served as Executive Assistant to the national sales manager, marketing manager and senior product managers.
Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information. Maintained an up-to-date department organizational chart.Made copies, sent faxes and handled all incoming and outgoing correspondence. Organized files, developed spreadsheets, faxed reports and scanned documents. Developed highly empathetic client relationships and earned reputation for exceeding sales goals. Cross-trained and provided back-up for other customer service representatives when needed. Managed quality communication, customer support and product representation for each client. Guaranteed positive customer experiences and resolved all customer complaints. Served as mentor to junior team members.
Managed the receptionist area, including greeting patients and responding to telephone and in-person requests for information. Made all appoints (new pt, surgery, and follow-up).Developed patient care plans, including assessments, evaluations, and nursing diagnoses.Supported patients with customized patient teaching tools.Delegated staff nurse duties.Participated in unit based Quality Assurance Program.Prepared for HIPAA and JCAHO reviews, ensuring required brochures and pamphlets were available to patients in all clinics.Cleaned and sterilized instruments and disposed of contaminated supplies.Created and maintained all absentee calendars, agency nurse schedules and staff meeting minutes.Maintained all confidential personnel files, licensing and CPR compliance records.Organized, updated and maintained over 200 patient charts.Performed pregnancy tests and sent specimens for laboratory testing.Recorded patients' medical history, vital statistics and test results in medical records.Escorted patients to examination rooms and prepared them for physician exams.Ensured HIPAA compliance.Educated patients about their treatments.Instructed patients and family members on proper discharge care.
Receptionist, Administrative/clerical, Clerical, Greeting, Telephone, Access, Customer Service, Retail Sales, Clerical Support, Correspondence, Customer Support, Mentor, Sales, Sales Goals, Account Management, Client Services, Customer Inquiries, Operations, Payroll, Process Improvements, Quality Assurance, Satisfaction, Training, Administrative Support, Hipaa, Invoices, Liaison, Medical Records, Office Manager, Teaching, Ap, Ar, Cash, Credit, Database, Excellent Multitasker, Filing, Key Accounts, Maintenance, Microsoft Office, Ms Office, Office Organization, Problem Solver, Simultaneously, Team Player, Associate, Business Management, Healthcare
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