maintenance manager resume example with 20+ years of experience
Knowledgeable Maintenance manager offers 20 years of troubleshooting and repair experience with advanced technical knowledge. Diligent, dependable and service-driven with strong safety record and excellent follow-through. Well-versed in consulting blueprints and schematics to assess repair needs.
Efficient Maintenance professional skilled in task delegation, maintenance scheduling and team oversight. Commended for quality performance and reliability demonstrated over 20 years of industry experience. Advanced knowledge of all maintenance and repairs.
Skilled leader and problem-solver with 25 year record of success overseeing retail work. Excellent maintenance and repair abilities demonstrated in homes and apartments settings. Resourceful in coordinating supplies and personnel to meet any need.
Skilled Service Manager knowledgeable about forecasting department goals and objectives. Highly effective at driving quality and service improvements to cultivate loyal, satisfied customers. Hires, trains, motivates and monitors performance of all service department staff.
Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference.
Flexible hard worker ready to learn and contribute to team success.
- Vendor Relations
- Decision Making
- Standards Conformance
- Performance Evaluations
- Tools and Equipment Maintenance
- Schedule Preparation
- Visual Inspection
- Repair Requirements Determination
- Assignment Delegation
- Safety Compliance
- Cross-Functional Collaboration
- Personnel Skill Assessments
- Policy and Procedure Writing
- Employee Safety Training
- Corrective Action Implementation
- Worker Training
- Skilled Maintenance and Repair
- Team Collaboration
- Job Prioritizing
- Personnel Management
- Hand and Power Tool Operation
- Report Preparation
- Adaptability and Flexibility
- Professional Communication
- Analytical and Critical Thinking
- Sound Judgment
- Dependable and Consistent
- Accurate and Precise
- Attention to Detail
- Relationship Building
- Employee Motivation
- Spreadsheet Tracking
- Word Processing
- Conflict Resolution
Kansas City, MO, 10/2015 - Current
- Supervised facility operations, including preventive maintenance projects, employee tasks and performance and adherence to safety standards.
- Provided insight and information to management regarding onsite improvement project specifications.
- Diagnosed and repaired mechanical issues according to industry standards.
- Minimized costs by working and negotiating with multiple suppliers.
- Orchestrated tooling changeovers, setups and repairs to minimize downtime and improve productivity.
- Contacted vendors to procure equipment and tools to meet organizational demand.
Broken Bow, NE, 07/2010 - 09/2015
- Assisted training and developing store associates and delivered coaching as needed.
- Responded to customer inquiries and complaints professionally.
- Performed basic operations, including cash handling and reporting, price changes, merchandise handling and open and closing duties.
- Promoted customer service by requiring associates to promptly greet and assist customers.
- Supervised sales associates, reconciled cash receipts and provided additional services for customers.
- Monitored sales productivity, communicated performance to associates and motivated associates to achieve full potential.
- Prepared weekly schedules to maintain adequate floor coverage.
- Maintained customer awareness to recognize success and identify areas for improvement.
- Modeled sales expectations by utilizing various techniques and communicating product knowledge to customers.
- Increased efficiency, effectiveness and profitability by managing team productivity, costs and budgets.
City, STATE, 05/2004 - 07/2010
- Managed sales performance of softlines department to meet revenue and margin goals.
- Defined clear vision and strategy for department to meet and exceed corporate expectations.
- Oversaw associate performance through goal setting, quarterly reviews and annual performance management.
- Executed merchandising strategies and standards to decrease time to find products.
- Selected, hired and trained highly effective team of sales and customer service professionals.
- Counted and balanced registers.
- Directed and supervised staff performance.
- Used Point of Sale register system to complete transactions.
- Displayed merchandise for upcoming sales in visually appealing way.
- Oversaw entire stock management process, including receiving incoming merchandise, shelf replenishment and shrinkage control.
- Ordered merchandise with accuracy by verifying back stock and maintaining inventories.
- Maintained safe, organized store by keeping aisles free of merchandise and boxes.
City, STATE, 07/1995 - 05/2004
- Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
- Processed daily paperwork, balanced register drawers, produced staffing schedules and prepared deposits.
- Managed inventory tracking and physical inventory counts to minimize loss.
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
- Generated repeat business by responding to customer concerns with friendly and knowledgeable service.
- Oversaw inventory management through cycle counts, audits and shrinkage control.
- Resolved customer problems by investigating issues, answering questions and building rapport.
- Strengthened work flow productivity by hiring, managing and developing top talent.
- Exceeded team goals and resolved issues by sharing and implementing customer service initiatives.
- Prioritized sanitation, safety and health standards in work areas to meet OSHA requirements.
- Improved store status by implementing process improvements and identifying performance gaps for corrective action.
- Implemented succession planning by training and developing 85 associates into leadership positions.
- Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
- Corrected operational discrepancies by developing and executing process improvements.
- Assessed, optimized and elevated operations to target current and expected demands.
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Resume Overview
School Attended
- Red Wing Technical College
Job Titles Held:
- Maintenance Manager
- Team Sports Lead Manager
- Assistant Store Manager/Softlines Msnager
- Store Manager
Degrees
- ACRH Certificate
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