Dedicated Snow Manager that has been instrumental in developing snow industry missions, culture and core values. Experienced and involved in industry trade associations with a focus on bringing innovative ideas and best management approaches to the industry .Talented Snow Manager focused on process improvement and on-time project delivery. Budgeting and forecasting specialist, with advanced knowledge of strategic planning, financial management and personnel development.
Equipment operations including Skid Steers, Back Hoes, Loaders, Plow trucks and Sanding units
Experienced with Snow sales, proposal development and bids
skilled at sub contractor management
Excel,Quickbooks, landscape Pro,
Consistently meet goals
Client account management
Certified snow professional
Experienced with all types of stirn expectations including zero tolerance properties
04/2007 to 05/2010
Maintenance and Snow Removal ManagerGrounds Service Company – 1101 W 36th Ave Denver Co 80211
Trained, coached and mentored staff to ensure smooth adoption of Snow removal, Maintenance and construction Standard operating procedures.
Provided proposal, bids and oversaw multi million dollar contracts with the Regional Transportation District.
Provided hazard free environments on all Light rail platforms and parking lots twenty four hours a day seven days a week.
Hired and managed over two hundred sub contractors.
Worked directly with clients to guarantee satisfaction with a following year 98% returning customer rate.
implemented budgets and policies to create 65% profit margins over all in the snow department and focused on acquiring a mixture of Hourly, Per Push and seasonal contracts.
Managed risk and provided policies for reducing lawsuits including documentation and best management practices.
Strengthened company with new goals and budgets and a focus on company sales which increased 125 percent per year on average.
05/2010 to 08/2013
Operations ManagerGrounds Service Company – 1101 W 36th Ave 80211
Worked directly with and oversaw all departments including snow removal, irrigation, Maintenance, Weed and Field and construction to achieve a safe, efficient and profitable company.
Implemented innovative programs to increase employee loyalty and reduce turnover.
Hired and trained over 300 snow employees.
Managed and hired Sub contractors.
Implemented company policies for snow work documentation including snow logs, pictures and new technology.
Provided customers with accurate timely bills and helped with accounts receivable.
Created estimator programs to streamline bidding process.
Created budgets and goals for all departments.
Authored snow plans for each property that included staffing, equipment and routing.
Worked closely with industry organizations to lobby and change policies linked to frivolous slip and fall lawsuits.
08/2013 to Current
Director of Operations Consolidated Services Group – 2447 Curtis street
Proposed, bid and sold contract with the Denver Business Improvement District for Maintenance, Hospitality, Security, Homeless outreach and snow removal for the 16th street mall and the surrounding 120 block district.
Hired and trained 100 employees in companies mission and expectations.
Coordinated snow services to keep pedestrian mall safe and hazard free 24 hours a day.
Proposed bid and sold contract with Regional Transportation District for Snow Removal at Union Station Wynkoop Plaza.
Handled all aspects of snow removal including routing, safety training, equipment training, sub contractor management and billing.
Authored Standard operating Procesures for each type of storm from ice melt event to blizzard conditions.
Bachelor of Science: Business Management Metropolitan State University - Denver, CO
Advanced Snow Management Certificate : Snow and Ice Removal Snow and Ice Management Association - Denver, CO
Qualified Superviser in pesticides and herbicides: Turf, Right of Way, Ornamental Department of Agriculture - Denver, CO