Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,
Professional Summary

Attentive Mail Sorter offers hands-on approach to streamlining backend, mail-sorting and processing activity. Accurately scanning, sorting and placing mail in proper bin for sendout. Understanding of complicated sorter machines, manually entering data and resolving jams without destroying mail. Serves as detail-oriented last eye on outgoing packages to verify proper labeling, postage and barcode placement.

  • Handling and sorting mail
  • Automated mail processing
  • Post office operations
  • Postal law proficiency
  • Problem-solving skills
  • Sorting and labeling
  • Time Management and Organization
  • Customer Service
  • Calculating Bills
  • Payment Processing
  • Microsoft Office
  • Typing and 10-Key Entry
  • Accurate Documentation
Work History
08/2021 to Current Mail Sorter Pitney Bowes | Pontiac, MI,
  • Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
  • Reviewed incoming mail for proper date, postage and barcode scans.
  • Loaded letters onto processing equipment, removed non-processable letters and maintained continuous sorting feed.
  • Released registered and special delivery letters and packages to designated recipients and obtained signatures for release.
  • Weighed letters and packages and calculated costs based on classification, weight and destination.
  • Evaluated mail trays to determine proper placement.
  • Used automated mail processing equipment to sort and collate mail.
  • Performed final preparation for outgoing, metered correspondences prior to placement for production.
  • Operated postage meters, mail sealers and labeling machines.
  • Carried out day-day-day duties accurately and efficiently.
  • Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
  • Adhered to social distancing protocols and wore mask or face shield.
  • Maintained energy and enthusiasm in fast-paced environment.
  • Typed and printed area codes to make placards for different pallets of mail based on destination .(Entered orders into pitney bowes computer database system.) Paid close attention to typing out each area code for the bins we would put the mail in. For fist class mail the label would have to say FCM , for second class mail the label would have to say STD. Would also have to check to see if that area code would be 3 digit, 5 digit, or an ADC label.
  • Helped out my supervisor with office work.
  • Sorted and delivered materials to different work areas and staff.
  • Processed required paperwork to expedite handling of shipped and received goods.
  • Operated pallet jack to pull orders out of storage areas.
  • Maintained clean and organized workspaces to uphold safety standards.
  • Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
01/2021 to 04/2021 Machine Operator Steris Corporation | Wilmington, NC,
  • Manually set up machinery, lathes and grinders.
  • Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
  • Calibrated, tested, and adjusted machine settings or controls in preparation for production operations.
  • Followed tooling instructions and product specifications to determine and implement operational sequences.
  • Dismantled machinery to access, remove and replace worn components and keep production within optimal tolerances.
  • Operated machining equipment safely with team of operators.
  • Maintained equipment performance by lubricating and cleaning components.
  • Coordinated paperwork and inspections required for each type of building to keep workflows running smoothly and to avoid backlog.
  • Delegated assignments based on plans, project needs and knowledge of individual team members.
  • Handled equipment, chemicals and materials properly and with caution.
08/2020 to 01/2021 Stock Associate Rural King | Chillicothe, OH,
  • Readied items for sales floor stocking by affixing tags and preparing shelf labels.
  • Blocked and faced products on displays and shelves in accordance with company policy.
  • Calculated correct order totals, updated accounts and maintained detailed records for inventory management.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Answered customer questions and provided detailed product information.
  • Maintained fitness in order to move merchandise efficiently and safely.
  • Assisted maintenance team with organizing and cleaning warehouse, stockroom and store near shift close.
  • Checked aisles for spills to complete quick clean-up.
  • Checked for outdated and overripe grocery items and removed from inventory.
  • Assisted customers by finding items quickly to boost store satisfaction rates.
  • Helped customers complete purchases by moving heavy items, collecting payments and bagging purchases.
  • Greeted customers and directed to requested products.
  • Unloaded arriving product stock and moved to store display areas.
  • Maintained current knowledge of shelf planograms and end cap plans to merchandise products.
  • Restocked and organized merchandise in front lanes.
  • Answered questions about store policies and addressed customer concerns.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Collected and authorized payments of guests.
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Operated cash register to record transactions accurately and efficiently.
07/2019 to 01/2020 McDonalds McDonald's Restaurant | City, STATE,
  • Trained and mentored new employees to maximize team performance.
  • Excelled in every store position and regularly backed up front-line staff.
  • Kept employees operating productively and working on task to meet business and customer needs.
  • Consistently exhibited calm demeanor during periods of high volume or unusual events to keep store operating smoothly and set positive example for shift team.
  • Worked closely with team members to schedule breaks and shifts to meet state regulations.
  • Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
  • Changed and sanitized cutting boards, benches and surfaces between tasks to avoid cross-contamination.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Assisted other team members to achieve goals.
  • Listened attentively to customer complaints or requests and resolved issues without need to escalate.
  • Performed food preparation responsibilities to meet franchise standards for quantities, speed and packaging.
  • Prepared variety of foods according to customers' orders or supervisors' instructions by following approved procedures.
  • Delivered complete food orders to guests and confirmed customer satisfaction with completed order.
  • Supported great dining and meal experiences for guests.
  • Collaborated with team members to complete orders.
  • Worked well with teammates and accepted coaching from management team.
  • Became familiar with products to answer questions and make suggestions.
  • Prepared and cooked food orders for customers by noting customizations and portion sizes.
Expected in 05/2019 High School Diploma | Western High School, Anaheim, CA GPA:

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Job Titles Held:

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  • Machine Operator
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