Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

Reliable and accountable Manager demonstrating high level of ownership and initiative. Quick and effective at decision-making and learning skills while maintaining excellent customer service throughout sales experience. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments.

Reliable Mail Carrier committed to building positive customer relationships and quickly delivering mail. Well-versed in industry best practices and postal delivery guidelines and protocols. Dedicated Mail Carrier with clean driving record and extensive familiarity with local communities, thoroughfares and streets. Delivered mail and packages to recipients while safely performing job functions and meeting deadlines. Excellent planning and communications skills enabled desired results. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Reliable employee seeking office professional position. Offering excellent communication and good judgment.

  • Retail experience
  • Restocking processes
  • Signage updates
  • Markdowns expertise
  • Sales abilities
  • Marketing knowledge
  • Store growth planning
  • Leadership development
  • Building brand awareness
  • Team leadership
  • Inventory control
  • Positive outlook
  • Loss prevention
  • Time management
  • Employee scheduling
  • Approachable
  • Excellent multi-tasker
  • Inventory control procedures
  • Flexible schedule
  • Route Navigation
  • Change-of-address orders
  • Mail-sorting and delivery sequence
  • Local area route knowledge
  • Critical thinking
  • Organization and Time management
  • Teamwork
  • Planning and Coordination
  • Flexible & Adaptable
Work History
Mail Carrier, 01/2019 - Current
Huntington Ingalls Industries Wilkes Barre, PA,
  • Distributed mail on foot to residences and businesses, delivering to approximately 10 to 15 neighborhoods.
  • Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
  • Used portable devices to maintain system records by scanning items delivered to homes and businesses.
  • Inspected truck equipment and supplies and reported problems and safety hazards to supervisors following each shift.
  • Directly interacted with customers to deliver mail, packages and ordered goods.
  • Carried out day-day-day duties accurately and efficiently.
  • Served customers in a friendly, efficient manner following outlined steps of service.
  • Maintained energy and enthusiasm in fast-paced environment.
MSM Manager , 05/2012 - 10/2019
BJ's Whole Sale Club City, STATE,
  • Protected company reputation and built loyal client base by working relentlessly to resolve problems and improve customer satisfaction.
  • Led team of 60 ranging from cashiers, self check out, and service desk, engaged in delivering assistance to customer service department on daily basis.
  • Delivered an exceptional level of service to each customer by listening to concerns and answering questions.
  • Processed customer payments using cash, checks, credit and debit cards and returned proper bills and coin.
  • Oversaw various marketing projects from conceptualization to completion.
  • Monitored multiple databases to keep track of all company inventory.
  • Provided onsite training.
  • Organized projects by delegating tasks to appropriate personnel and overseeing quality control duties.
  • Mentored and coached junior staff members by giving positive feedback and constructive criticism.
  • Maintained safe, organized store by keeping aisles free of merchandise and boxes.
  • Checked store shelves and restocked products from inventory in back room.
  • Cross-trained on responsibilities to handle additional duties during peak periods.
  • Handled scheduling, such as labor management, and time off request.
Overnite Inventory, 06/2006 - 05/2012
Walmart City, STATE,
  • Examined incoming shipments to verify quantity and quality, returning unacceptable shipments to suppliers for refunds or replacement.
  • Tracked inventory, conducted cycle counts and audits and resolved issues to maintain accurate records.
  • Oversaw shipping and receiving of inventory and supplies.
  • Taught sales staff to properly coordinate clothing racks and counter displays to maximize promotional effectiveness.
  • Moved merchandise to retail areas and added new products to shelves, racks and bins in neat and well-presented fashion.
  • Communicated and coordinated execution of planogram with store management.
  • Completed updates to signage, marketing materials and item price tags to reflect current promotions.
  • Arranged items in favorable positions and areas of store to attract customers and optimize sales.
  • Kept work areas professional, organized and clean at all times.
  • Followed prepared sketches and planograms to arrange consistent shelves, racks and bins across multiple locations.
High School Diploma: , Expected in
Putman High School - Springfield, MA,

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Resume Overview

School Attended

  • Putman High School

Job Titles Held:

  • Mail Carrier
  • MSM Manager
  • Overnite Inventory


  • High School Diploma

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