Hard-working, multi-tasking professional with outstanding documentation skills, enthusiastic and
well-organized. Offering excellent communication and meets deadlines and works with a high level of
multicultural awareness and adaptability.
approach, Agency, balance, basic, Conflict resolution, CPR, client, delivery, developmental disabilities, developmental
disabilities, Filing, Team leadership, lesson plans, materials, Medication Administration, meetings, Mentor, mail, organizing, Personnel, policies, problem solving, progress, Quality Assurance, Fast learner, research, Self-motivated, Staff development, supervisor, teacher, teaching, team player, tutoring, verbal communication
United States Postal ServiceBaltimore, MDMail Carrier06/2006 to Current
Plans and organizes mail distribution activities to improve the employees' routes in order to
complete the most deliveries to the numerous destinations with the least amount of mileage, time,
Must make day to day adjustments with priorities and answer employees' questions dealing with
work policies, directives, and procedures.
Provide on the job training to new employees' and instruct them in daily mail operations,
techniques, and reference materials.
Demonstrate a current knowledge of policies and provide the employees' with the answers they
need to complete the job.
Keep the supervisor updated on the status and quantity of work completed.
Coordinate distribution and balance of the workload among employees and make sure that all
assignments are completed in a timely manner.
To help the team get organized to get the job done in a timely manner.
Ensure that all deliveries are current and up to date for the routes that are being worked.
Responsible for delivering important documents and packages to customers in a timely manner.
Responsible for picking up important documents and packages from customers that are being sent
out for delivery.
Making sure checks and highly valuable packages are delivered to the right customers in a timely
Responsible for organizing and delivering a high volume of Amazon packages daily.
One-On-One Chilldren All Around Mentoring ProgramBaltimore, MDMentor10/2005 to 01/2007
On-One Mentor for an 11 year old boy who lived in a group home along with 6 other boys
who all have emotional, mental, and social issues.
Assisted the boy with his homework after school and at times also assisted some of the other boys
with their homework.
Once a week, participated in school classroom activities with him and met with his teacher to
receive a weekly update on his progress.
Assisted him with daily chores and talked with him about the importance of doing the chores as
well as the importance of taking pride in himself and the things that he does.
Provided guidance on how to achieve his goals and helped him understand better ways to address
some of his actions.
Provided weekly summary reports to management.
Walter P. Carter Elementary SchoolBaltimore, MDTutor04/2005 to 07/2005
Assisted students with classwork assignments.
Taught students the basic functions of the computer and assisted them with conducting research on
the internet for class projects.
Provided one on one tutoring as need and helped the teachers with grading the students'
The Chimes, IncBaltimore, MDResidential Case Manager10/2002 to 12/2004
Monitored on-going provision of services to adult individuals with developmental disabilities.
Managed a caseload ranging from 15-20 individuals.
Planned, scheduled, and facilitated annual and interim meetings for adult individuals with
Prepared timely Annual Packets and Quarterly Reports for all individuals on my caseload.
Responsible for the implementation of and accomplishment of Annual Goals and Outcomes for each
of the individuals.
Conducted Residential Staff Trainings and provided ongoing support for each individual living in
the residential homes.
Conducted Quality Assurance Records, Audits, and addressed the findings with the team members
for each individual assigned to me.
Fostered successful communications with families, Inner Agency Personnel, co-workers, and
Promoted opportunities for community integration of adult individuals with developmental
State Board Certified for Medication Administration and CPR.
Walter P. Carter Elementary SchoolBaltimore, MDTeacher's Aide10/1999 to 10/2002
Assisted teachers with daily class curriculum.
Assisted with the development of lesson plans and student goal attainment.
Helped organize classroom facilities and visual aides.
Supervised and monitored student activities and behaviors.
Provided student teaching and tutoring.
Assisted the teachers with grading the students' classwork and homework assignments.
Assisted the teachers with group testing and individual testing with the students.
Worked directly with the special education department to implement the most effective I.E.P.
Education and Training
High School Diploma1995Calvert Hall College High School, Baltimore, MD
Bachelor of Science:Psychology2001Towson University, Baltimore, MDPsychology