Motivated administration professional skilled at building strong working relationships with fellow staff, supervisors and community members. Public relations expert. Customer Service Representative who maintains a high level of professionalism, patience and efficiency to minimize customer dissatisfaction and increase customer loyalty.Customer-focused Representative with a proven capacity to troubleshoot issues to ensure customer satisfaction.Call Center Representative versed in customer support in high call volume environments. Superior computer skills and telephone etiquette.
Managed call flow with up to 70 calls in queue.
Cornerstone Christian College Townsend, GA United States Major: General Studies (Diploma) 07/2013 - Graduated: 08/2014
Credit, Customer Service, Receptionist, Retail Sales, Accounting, Administrative Support, Customer Service Representative, Database, Database Systems, Filing, Inventory, Invoices, Needs Assessment, Satisfaction, Technical Support, Telephones, Sales, Budgets, Cash, Greet, Greeting, In Sales, Payments, Sales Department, Sales To, Security, Vouchers, Benefits, Documentation, Employee Relations, Human Resources, Of Sales, Recruitment, Sales Or, Staffing, Technical Assistance, Terminations, Training, Audits, Clerical, Exceptions, Mail Room, Operations, Reconciliation, Sorting, Billing, Customer Inquiries, Excel, Excellent Communication Skills, Highly Organized, Microsoft Office, Ms Office, Ordering, Problem Solving, Shipping, Very Organized, Word.
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