Multi-talented Dual Rate consistently rewarded for success in planning and operational improvements. Experience in policy development and staff management procedures positively impacting overall morale and productivity. Experienced Crossed Trained with over 18 years of experience in Gaming Management. Excellent reputation for resolving problems, improving customer satisfaction, and driving overall operational improvements. Consistently saved costs while increasing profits. Senior Dual Rate and outstanding performer in acknowledg and resolving within a timely manner. Proven success in leadership, operational excellence and organizational development with keen understanding of elements of full circle business. Recognized for inspiring management team members to excel and encouraging creative work environments. Enthusiastic and eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of protocols and procedure. Motivated to learn, grow and excel in a life long carreer that I enjoy and wish to retire from.
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