Accomplished Computer Technician with a rapidly increasing range of industry experience looking to bring strong instincts and a proven record of procedural compliance, process management and strong operational skills to a rapidly growing company.
Layout and design
Strong communication skills
Agile software development
Managing tight deadlines
Web application design
Consistently received a 100% rate of customer satisfaction.Improved IT department effectiveness by 23%. Oversaw a decrease in average daily Help Desk tickets by 15%.
06/2012 to 11/2014
Machine OperatorKiswire － Pine Bluff, ARRan machines and kept product in company and customer specifications. Produced product to be used in a different department in a timely manor. Troubleshoot and preform maintenance. Kept a clean work area.
09/2010 to 10/2012
Machine OperatorUS Steel － Pine Bluff, ARProduced couplings within customer tolerances. Perform routine maintenance. Troubleshoot problems when products are out of spec. Use of different gauges and tools.
Associate of Applied Science: Computer Information Systems TechnologySoutheast Arkansas College － Pine Bluff, AR, Umited States3.0 GPA
Associate of Applied Science
High School Diploma: GeneralTexarkana Senior High － Texarkana, AR, United States