Machine Operator Resume Example Mayville Engineering Company, Inc.

MACHINE OPERATOR

Professional Summary

Positive, upbeat, and hardworking employee. Two and a half years experience in Customer Service, and Managing positions. Valuable, and knowledgeable team player and am very teachable. Friendly, efficient, and a good problem solver.

Skills

Machinery Operations
Assembly and Production
Quality Assurance Controls
Project management
Machine Operation
Equipment monitoring
Logistics
Production procedures
Exceptional organizational skills
Extremely quick learner

Interpersonal skills
Inventory Control
Strong Team Member
Problem Solving
Credit Card Payment Processing
Schedule Mastery
High-energy Attitude
Inbound and Outbound calling
Adaptive worker
Active listening

Education

University of Central FloridaCity, StateExpected in 05/2023Still Attending College: Health Sciences

Work History

Mayville Engineering Company, Inc.- Machine Operator
Beaver Dam , WI10/2017 - 02/2020

Assessed equipment after each production run, performing preventive maintenance to keep machines running smoothly.
Maximized productivity by keeping detailed production records and identifying hold-ups.
Calibrated, tested, and adjusted machine settings or controls in preparation for operations.
Dismantled machinery to access, remove and replace worn components and keep production within optimal tolerances.
Operated forklifts, hoists and other material handling equipment for two years without accident.
Maintained good maintenance practices on machines and within work area, complying with company and OSHA safety rules and regulations.
Set up and operated various machine tools and jigs to produce precision parts, maintaining awareness of approximate job completion times.
Removed finished products from machines and separated rejected items based on standard grading qualifications.
Cleaned and removed damaged or otherwise inferior materials from supplies to prepare raw products for processing.
Completed paperwork and minor administrative tasks, to keep operations compliant and efficient.

Charles River Community Health- Customer Service Representative
Both Sites , MA10/2017 - 02/2020

Educated customers on promotions to enhance sales.
Evaluated account and service histories to identify trends, using data to mitigate future issues.
Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Answered constant flow of customer calls with up to 30+ calls a day.
Offered advice and assistance to customers, paying attention to special needs or wants.
Answered customer telephone calls promptly to avoid on-hold wait times.
Fielded customer questions regarding available merchandise, sales, current prices and upcoming company changes.
Compiled customer feedback and recommended service delivery improvements to management.
Cultivated customer loyalty, promoted repeat customers and improved sales.
Responded to customer requests for products, services and company information.
Preserved revenue streams by utilizing strong communication and negotiation skills, offering refunds as last resort to maintain customer satisfaction.
Provided primary customer support to internal and external customers in fast-paced environment.
Entered customer interaction details in Excel to track requests, document problems and record solutions offered.
Assisted approximately one Hundred customers each day with Product and Service questions.
Maintained calm, friendly demeanor with upset customers to de-escalate stressful situations.
Worked with managers to develop service improvement initiatives.
Collected customer feedback and recommended procedural or product changes to enhance future service delivery.
Delivered a high level of service and support to each customer, paving way for future business opportunities.

H.B. Fuller- Shift Manager
Aurora , CO10/2017 - 01/2020

Managed schedules, accepted time off requests and found coverage for short shifts.
Trained and mentored new employees to maximize team performance.
Kept employees operating productively and working on task to meet business and customer needs.
Excelled in every store position and regularly backed up front-line staff to keep expertise fresh and relevant.
Produced reports to evaluate performance, adjust strategies and maintain agile, sustainable operations.
Modernized and improved operational procedures to increase efficiency and profitability while tightly controlling costs such as labor and preventing waste.
Adhered to company standards and compliance requirements for operations and cleanliness of all areas.
Tracked receipts, employee hours and inventory movements.
Exercised composure under pressure and in escalated customer service scenarios.
Advised new employees on company procedures and policies to facilitate daily tasks and responsibilities.
Worked closely with team members to schedule breaks and shifts to meet state regulations.
Supervised employees and oversaw quality compliance with company standards for food and services.
Consistently exhibited calm demeanor during periods of high volume or unusual events to keep store operating smoothly and set positive example for shift team.
Met with each associate to establish realistic monthly sales goals.
Communicated store policy violations to upper management to prevent shrinkage and misconduct.
Set and administered annual operating budget, consistently maintaining controls and preventing overages.
Managed day-to-day operations, including supervision and assignment delegation for over 25 team members.
Positioned skilled staff in key areas throughout shift to guarantee optimal productivity of overall department.

Resume Overview

School Attended

University of Central Florida

Job Titles Held:

Machine Operator
Customer Service Representative
Shift Manager

Degrees

Still Attending College : Health Sciences

Machine Operator Resume Example

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