LiveCareer-Resume
Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Professional Summary

Competent [Job Title] equipped with solid time management and interpersonal skills. Seeking an entry level position in the human resources field.Detail-oriented professional with strong technical skills and the ability to learn concepts quickly.Customer-focused [Job Title] successful in [Skill set] and [Skill set]. Quality-oriented and proactive in resolving issues with exceptional organizational and communication skills.

Core Qualifications
  • Self-starter
  • Problem resolution
  • Microsoft Office
  • Team building
  • Client acquisition
  • Strategic planning
  • Conflict resolution
  • Performance tracking and evaluation
Education and Training
Expected in Dec 2011
B.B.A: Management
North Carolina Central University - Durham, NC
GPA:

Student government representative

Work Experience
2014 to 01/2016
Lyft Mentor Proper Hospitality Austin, TX,
  • Established long-term customer relationships through prompt and courteous service.
  • Inspected and maintained gas, oil and water levels as well as tires, lights and brakes.
  • Pick up passengers at prearranged locations, at taxi stands, or by cruising streets in high traffic areas.
  • Provide passengers with information about the local area and points of interest, or give advice on hotels and restaurants.
  • Inspect vehicles or equipment to ensure compliance with rules, standards, or regulations.
  • Plan and execute advertising policies and strategies for organizations.
  • Provide new hires with effective community training.
09/2012 to 11/2013
High-Volume Residential Sales Representative Radio One Atlanta, GA,

Developed and updated security procedures, security system drawings and related documentation.

Implemented video surveillance, motion detection and closed-circuit television systems to aid in monitoring the premises.

Counseled management on how to cut spending without compromising the safety and security of the company's assets. Created strategies to develop and expand existing customer sales, which resulted in a [number]% increase in monthly sales.Shared product knowledge with customers while making personal recommendations.Verified that all merchandising standards were maintained on a daily basis.

  • Write and record orders for merchandise or enter orders into computers.
  • Explain products or services and prices and demonstrate use of products.
  • Contact customers to persuade them to purchase merchandise or services.
  • Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
  • Watch for and recognize security risks and thefts, and know how to prevent or handle these situations.
  • Frequently amongst the top 3 sellers in the department out of a team of 15.
2012 to 07/2012
Assistant Manager Ed Hardy City, STATE,
  • Opened and closed the store, including counting cash, opening and closing cash registers and creating staff assignments.
  • Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently.
  • Improved service quality and increased sales by developing a strong knowledge of company's products and services.
  • Resolve customer complaints regarding sales and service.
  • Monitor customer preferences to determine focus of sales efforts.
  • Instruct staff on how to handle difficult and complicated sales.
  • Examine merchandise to ensure that it is correctly priced and displayed and that it functions as advertised.
  • Plan and prepare work schedules and keep records of employees' work schedules and time cards.
03/2009 to 10/2011
Promotions Assistant WQOK Radio City, STATE,
  • Assist and coordinate with the Marketing/Promotions Director, Promotions Specialist, Administrative Assistant and other department members.
  • Serve as a liaison for the promotions department and station assigned during station events, remotes and station appearances.
  • Assist with set-up and/or execution of assigned station events, remotes and station appearances.
  • Assist with the coordination of remote equipment set-up and breakdown Track and maintain a record of promotional request and timelines associated with the requests.
  • Effectively present information in one-on-one and group situations to customers, clients, listeners, and other employees with-in the organization.
11/2006 to 2009
Home Theater Manager Circuit City City, STATE,
  • Improved service quality and increased sales by developing a strong knowledge of company's products and services.Generated and distributed daily reports and order acknowledgments to appropriate personnel.Directed and supervised employees engaged in sales, inventory-taking and reconciling cash receipts.
  • Resolve customer complaints regarding sales and service.
  • Plan and direct staffing, training, and performance evaluations to develop and control sales and service programs.
  • Monitor customer preferences to determine focus of sales efforts.
  • Direct and coordinate activities involving sales of manufactured products, services, commodities, real estate or other subjects of sale.
  • Hire, train, and evaluate personnel in sales or marketing establishments, promoting or firing workers when appropriate.
  • Plan and prepare work schedules and keep records of employees' work schedules and time cards.
  • Establish and implement goals, objectives, and procedures for their department.
  • Contribute an average of 16k towards the store's approximate 35k goal.
Skills

advertising, Interpersonal Skills, Creative Thinking, Resolve customer complaints, Team Leader

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Resume Overview

School Attended

  • North Carolina Central University

Job Titles Held:

  • Lyft Mentor
  • High-Volume Residential Sales Representative
  • Assistant Manager
  • Promotions Assistant
  • Home Theater Manager

Degrees

  • B.B.A

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