Lyft Mentor resume example

Developed and updated security procedures, security system drawings and related documentation.

Implemented video surveillance, motion detection and closed-circuit television systems to aid in monitoring the premises.

Counseled management on how to cut spending without compromising the safety and security of the company's assets. Created strategies to develop and expand existing customer sales, which resulted in a [number]% increase in monthly sales.Shared product knowledge with customers while making personal recommendations.Verified that all merchandising standards were maintained on a daily basis.

• Write and record orders for merchandise or enter orders into computers.
• Explain products or services and prices and demonstrate use of products.
• Contact customers to persuade them to purchase merchandise or services.
• Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
• Watch for and recognize security risks and thefts, and know how to prevent or handle these situations.
• Frequently amongst the top 3 sellers in the department out of a team of 15.

• Opened and closed the store, including counting cash, opening and closing cash registers and creating staff assignments.
• Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently.
• Improved service quality and increased sales by developing a strong knowledge of company's products and services.
• Resolve customer complaints regarding sales and service.
• Monitor customer preferences to determine focus of sales efforts.
• Instruct staff on how to handle difficult and complicated sales.
• Examine merchandise to ensure that it is correctly priced and displayed and that it functions as advertised.
• Plan and prepare work schedules and keep records of employees' work schedules and time cards.

• Assist and coordinate with the Marketing/Promotions Director, Promotions Specialist, Administrative Assistant and other department members.
• Serve as a liaison for the promotions department and station assigned during station events, remotes and station appearances.
• Assist with set-up and/or execution of assigned station events, remotes and station appearances.
• Assist with the coordination of remote equipment set-up and breakdown Track and maintain a record of promotional request and timelines associated with the requests.
• Effectively present information in one-on-one and group situations to customers, clients, listeners, and other employees with-in the organization.

• Improved service quality and increased sales by developing a strong knowledge of company's products and services.Generated and distributed daily reports and order acknowledgments to appropriate personnel.Directed and supervised employees engaged in sales, inventory-taking and reconciling cash receipts.
• Resolve customer complaints regarding sales and service.
• Plan and direct staffing, training, and performance evaluations to develop and control sales and service programs.
• Monitor customer preferences to determine focus of sales efforts.
• Direct and coordinate activities involving sales of manufactured products, services, commodities, real estate or other subjects of sale.
• Hire, train, and evaluate personnel in sales or marketing establishments, promoting or firing workers when appropriate.
• Plan and prepare work schedules and keep records of employees' work schedules and time cards.
• Establish and implement goals, objectives, and procedures for their department.
• Contribute an average of 16k towards the store's approximate 35k goal.