Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:

Talented and team leader offering quality years of success in my area of study and environments. Strategic thinker with proficiency. Offers proven ability to build effective teams and always Committed to identifying and leveraging opportunities for growth. Proficient at identifying issues and integrating solutions to achieve better result. Strong relationship builder works well with stakeholders and corporate teams.

  • Securing loads
  • GPS and mapping
  • Legal considerations
  • Security understanding
  • Vehicle operations
  • Road regulations knowledge
  • Mobile booking apps
  • Mechanical systems expertise
  • Equipment Operation
  • Administrative support
  • Team building
LYFT DRIVER, 11/2018 to Current
LyftHibernia, NJ,
  • Answer calls to answer customer questions.
  • Earned reputation for good attendance and hard work.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Offered assistance to disabled passengers and stowed wheelchairs and other equipment correctly.
  • Maintained vehicle in clean and safe manner to maximize passenger satisfaction.
  • Received belongings from passengers and safely and securely stowed items and luggage.
UBER DRIVER, 11/2018 to 02/2020
Scott CountyShakopee, MN,
  • Transported clients from residences to different locations.
  • Planned optimal routes to minimize delays and maximize time efficiency.
  • Drove clients to events and programs according to activity schedule.
  • Helped passengers on and off vehicles and stowed luggage securely to prevent damage.
  • Logged deliveries, including drop-off times and any special conditions.
  • Maintained optimal safety by adapting driving to match current traffic conditions and applying defensive strategies to avoid accidents.
  • Demonstrated professional conduct with clients and families do deliver outstanding customer service.
  • Delivered goods and services to customers on time and in excellent condition.
  • Interacted with customers pleasantly to meet needs and drive satisfaction.
  • Practiced safe and secure loading methods to avoid damaging goods.
Corrections Officer, 06/2014 to 10/2018
  • Monitored behavior of inmates to prevent escape attempts, crime and other dangerous activities.
  • Patrolled and visually inspected units, yards, buildings and prisoner property and clothing to ensure welfare, security and safety.
  • Used chemical agents, hand restraints and verbal commands to restrain unruly inmates.
  • Implemented defensive tactics and physical restraints to maintain safety and security of facility.
  • Received property from incoming inmates, provided receipts and inspected items for contraband.
  • Instructed inmates on work details and transported to work sites.
  • Conducted cell and illegal substance checks.
  • Escorted prisoners to and from court, jail and other jurisdictions or rehabilitation institutions to prevent unruly behavior and escapes.
  • Counseled juveniles on day-to-day reality oriented problems.
  • Led grid searches to locate and confiscate potential harmful items and contraband.
  • Maintained custody and control of inmates housed in maximum security unit.
  • Supervised meal distributions and observed inmates during meals.
  • Transported inmates to scheduled court appearances, medical appointments, and authorized activities.
  • Complied with Standard Emergency Health Response Plan, including having written plan in place.
  • Performed security and administrative duties to maintain appropriate records of accounted inmates.
  • Conducted thorough cell searches to uncover contraband and other materials not allowed at facility.
  • Selected and developed training programs to meet facility needs.
  • Signed in all visitors and completed appropriate visitation log forms.
  • Enforced resident behavior management protocols and wrote incident reports for infractions.
  • Supervised inmates during meals, visits, recreation, telephone calls and shower time.
  • Recommended further treatment strategies and diagnostic efforts for inmates.
  • Assisted in restraining violent and unruly inmates.
  • Maintained daily logs of shift activity.
  • Attended regular trainings and maintained appropriate certifications.
  • Recommended changes in procedures to emphasize officer safety.
  • Conducted internal security checks and distributed meals.
  • Informed inmates and visitors of rules, safety and security procedures and responsibilities.
  • Safely transported inmates to and from work sites.
  • Maintained correct physical head count at all times.
  • Maintained clear and open communications with all facility areas to support efficient and safe operations.
  • Conducted pre-trip and post-trip equipment inspections of transport vehicles and equipment.
  • Operated communication systems, including telephones, switchboards, intercoms and two-way radios to effectively communicate with other personnel.
  • Maintained records and logs of man hours, materials and equipment used.
  • Transported inmates to and from medical and dental appointments, funerals, work details and court hearings.
  • Recognized signs of problems, such as despondency, depression and anger in order to prevent riots or suicides.
  • Monitored inmate behavior to prevent crime, escape attempts and other dangerous activities.
  • Processed all required forms for new facility admissions and submitted copies to maintain official records.
Education and Training
Associate of Arts: Banking And Financial Support Services, Expected in 12/2001
Federal Polytechnic Oko - Anambra State, Nigeria West Africa,

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School Attended

  • Federal Polytechnic Oko

Job Titles Held:

  • Corrections Officer


  • Associate of Arts

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