Jessica Claire
, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - -

Positive and upbeat, Successful at consistently delivering highest quality service. Fast and efficient worker capable of going extra mile to sell more and keep customers satisfied.

Demonstrated ability to complete tasks accurately despite interruptions and competing demands.

Forward-thinking professional with deep understanding of resolving customer problems with efficiency and civility. Attentive to customer needs and able to break down technical problems to develop effective solutions. Specialize in quality, speed and process optimization. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnership and growing businesses.

  • Marketing and sales experience
  • Outstanding customer service
  • Outgoing personality
  • Extensive spirits knowledge
  • Proficient in mixology
  • Alcohol ordering
  • Safe serving knowledge
  • Cash and credit transactions
  • Food preparation
  • Basic accounting
  • Food service
  • Licensed bartender
  • Conversant in Spanish and English
  • Cocktail list development
  • Problem solving
  • Maintaining a clean bar
  • Team building
  • Strong communication skills
  • Organizational ability
  • Cash register operation
  • Balancing the cash register
  • Organizational strengths
  • Excellent judgment
  • Maintaining glassware stock
  • Anticipating guest needs
  • Health codes compliance
  • Inventory control
  • High-energy attitude
  • Seating assignment preparation
  • Service prioritization
  • Menu memorization
  • Flexible and adaptable
  • Multi-line telephone skills
  • Interpersonal communications
  • Recordkeeping and bookkeeping
  • Bilingual " Spanish and English"
09/2018 to Current
Lyft Driver Lyft Babson Park, FL,

Upheld high standards of professionalism and discretion when working with high value clients.

Maximized passenger satisfaction by maintaining vehicle in safe and clean operating condition.

Offered assistance to disabled passengers , stowed wheelchair , and other equipment correctly.

Created communication strategies to meet client objectives.

Delivered an exceptional level of service to each customer by listening to concerns and answering questions.

Planned and executed every project presented.

Successfully understanding directions.

Paying attention to the same details.

09/2013 to 03/2016
Bartender City Of Louisville, Ky Louisville, KY,

Prepared and served over 80 drinks per shift in high-volume night club environment.

Operated cash register and Point Sale (POS) system for transactions and made proper change for cash transactions.

Optimized bar inventory and storage to effectively meet expected business levels with adequate stock of alcohol, soft drinks and other supplies .

Ordered and maintained inventory of bar products, including alcohol, soft drinks, ice and supplies to drive high volume of sales.

Processed over 90 transactions daily using cards, cash and voucher payment systems, applying any eligible coupons or promotions.

Checked identification of customers to verity age requirements needed for purchase of alcohol.

Managed bar area, including cocktail design and menu, inventory, regulation compliance and customer relationships.

Advertised, marketed and recommended drink options to guests to increase guest satisfaction.

Promoted products to customers to enhance bill totals with high profit items.

Fill ice bin throughout shift and cleaned ice bin daily .

Stocked bar with beer, wine, liquor and related supplies including straws, garnishes, glassware and napkins.

01/2010 to 07/2013
Receptionist G&A Partners Dallas, TX,
  • Organized and booked travel plans and itineraries, including transportation and overnight accommodations clients, staff and leaders
  • Organized and updated daily/weekly schedules as well as monthly calendar obligations for various levels of management and staff
  • Maintained office safety by screening visitors, updating logs and issuing temporary passes
  • Took accurate messages for staff and management to facilitate open and speedy communication
  • Directed clients to appropriate personnel to address concerns, resolved complaints or answered account-related questions
  • Received incoming packages and mail, dispersed parcels, correspondence and shipped outgoing items daily
  • Kept reception area clean and organized to offer positive first impression to every visitor
  • Met incoming customers with professional approach and provided friendly, knowledgeable assistance
  • Greeted visitors, assessed needs and directed to appropriate personnel
  • Answered and directed incoming calls using multi-line telephone system
  • Followed security procedures, issued visitor badges, monitored logbooks and reported irregularities
02/2001 to 06/2008
Host Chef Point Restaurant & Bar Watauga, TX,
  • Greeted guests entering restaurant and gathered information to seat groups or place on wait list, distributing pagers to waiting guests
  • Discussed menu items and dietary concerns, noted special requests and suggested appetizers or other additional items to meet upsell goals
  • Guided guests to appropriate seating for party size, provided with menus
  • Stayed on top of server availability and table turnover to make accurate decisions about seating locations
  • Recognized VIP customers immediately and provided special treatment, including preferred tables
  • Answered questions about food and order statuses for waiting customers
  • Made special accommodations for customers by collaborating with front of house staff to move tables and adjust seating
  • Managed guest expectations by relaying information regarding hours, wait times and specials
  • Supervised activities of dining room staff to maintain service levels and support guest needs
  • Cleaned and restocked front counter areas, got change for register and checked server supplies
Education and Training
Expected in 2009
New Brunswick High School - New Brunswick, NJ
Expected in 2014
Licence Bartender:
National Bartenders School - 53 Main St Woodbridge NJ. 07095 ,

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Resume Overview

School Attended

  • New Brunswick High School
  • National Bartenders School

Job Titles Held:

  • Lyft Driver
  • Bartender
  • Receptionist
  • Host


  • GED
  • Licence Bartender

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