Talented Sales Associate with successful career history of closing sales, increasing customer satisfaction and mentoring junior sales professionals. Highly results-oriented and energetic with unsurpassed interpersonal and communication strengths.
Marketing plan development
E-mail and direct mail marketing campaigns
Cash handling and management
Excellent work ethic
Team building expertise
Strong interpersonal skills
Customer service focus
LUXURY FASHION SALES ASSOCIATE10/2016 to Current Nordstrom – 500 PINE ST, SEATTLE, WA, 98101
Provided exceptional customer service experience by
greeting, listening and assisting customers in exceeding their needs,
demonstrating an excellent knowledge of the products.
Ensured the achievement of individual and
Store goals, enhancing and developing the business. On track for Pacesetter (Topseller),
exceed YTD sale goal for 138%. No.3 in the YTD Sale starting this year.
Discuss with clients and give advices on
general trends in fashion world and developments in luxury market, showing
passion for fashion and luxury products.
Built and strengthened relationships with
customers, deal with different nationalities and personalities and put always
the customers at ease.
Contributed to manage the visual display of
the products in accordance with Nordstrom visual standards and ensured
store functional maintenance and appropriate levels of products on the sales
assitant manager06/2016 to 08/2016 Farinaz Taghavi – 600 PINE ST, SEATTLE, WA, 98101
Synthesized sales information; collaborated with
store planning and account executives to provide target market analysis and ROI
Designed and coordinated special on-site events and
incentive programs twice a month to promote brand awareness and increase sales;
kept budget tightly under $30,000 a
Maintained content and business transaction in company's
Led company's e-mail marketing initiative, resulting
in in-store traffic.
marketing intern03/2016 to 07/2016 Drizly – 111 S Jackson St, Seattle, WA 98104
10 students by utilizing multiple sources such as posting ads to job sites and
a team of 10 employees and assigned
territories based on marketing research.
schedule for each team member using excel that include meeting time, location,
specific territories and goals.
planned and implemented 4-5
marketing events per month: Finalize RSVP list and determine needed inventory;
inform the attendees of our services and provide promotional materials.
Met with supervisor and analyzed sales results on a
weekly basis; Marketing efforts resulted in increasing 4% more new purchases per month in the marketing areas.
HUMAN RESOURCE INTERN06/2014 to 09/2014 Dolce & Gabbana – SHANGHAI, CHINA
weekly meetings among over 100 staff in HQ and 2 branches in
Prepared weekly employee C&B reports.
MBA: MARKETING MANAGEMENT2016SEATTLE UNIVERSITY-
901 12th Ave, Seattle,
Emphasis in MARKETING
Coursework in MARKETING CAMPAIGN FOR MICROSOFT BING SEARCH