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Logistics Team Member Resume Example

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LOGISTICS TEAM MEMBER
Professional Summary

Experienced customer service professional bringing 5 years of coordinating shipments, collaborating with freight carriers and managing customer needs. Meticulous, resilient and flexible in handling diverse issues. Knowledgeable about stockroom and retail regulations and standards.

Work History
Harbor Freight Tools- Logistics Team Member
Brockport, NY08/2020 - Current
  • Received incoming merchandise and stored in correct stock locations.
  • Assisted customers with transporting large merchandise to waiting vehicles.
  • Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
  • Kept up-to-date on store, shelf and order availability of [Type] products.
  • Performed inventory counts to verify stock levels.
  • Maintained orderly stockroom for ease of retrieval.
  • Acknowledged safety issues and contacted HR regarding concerns and for quick resolution.
  • Collaborated with sales team members to stay current on inventory levels, complete accurate orders and resolve item issues.
  • Maintained productivity and accuracy while continuously lifting and unpacking over 1000 pounds of freight packages.
  • Blocked and faced products on displays and shelves in accordance with company policy.
  • Used hand scanners and computer tracking systems to update merchandise locations.
  • Added inventory to shelves, racks, bins and displays according to restocking procedures.
  • Created attractive and eye-catching displays and end caps to promote specific stock to customers.
  • Rotated stockroom inventory for freshness.
  • Constructed pallets for sales floor and moved items safely using pallet jacks.
  • Added price tags, adjusted signage and built cardboard kits.
  • Created appealing displays for routine arrangements and special promotions.
  • Used basic mathematical skills to estimate weights, heights and centers of balance for proper pallet building.
  • Cleaned and organized sales and stock areas.
  • Unpacked trucks, moved merchandise and stocked shelves to provide appealing sales floor and positive customer experience.
  • Performed section resets to match new planograms.
  • Stocked merchandise, clearly labeling items, arranging according to size or color and preparing attractive displays.
  • Removed all debris and packaging from boxes and separated for recycling or disposal.
  • Inspected floor displays, noted missing items and immediately replenished merchandise.
  • Greeted customers and directed to requested products.
Target- Guest Service Associate
Batavia, NY10/2018 - 08/2020
  • Identified and explained room and property amenities to guests, supplying guests with information regarding hours of operation and maps to assist guests in finding way around property.
  • Protected guest valuables with main safe or in individual boxes to maximize security.
  • Approached browsing customers to initiate conversations to determine buying preferences.
  • Provided accurate information about promotions, customer programs and products, helping drive high customer retention.
  • Supported loss prevention goals by maintaining accurate drawers and monitoring shopper behavior.
  • Balanced safe, prepared tills and prepared register bags for next sales date.
  • Collaborated with team members to facilitate returns quickly and provide outstanding customer service.
Arby's- Food Service Team Member
Pearland, TX11/2017 - 04/2018
  • Limited portion sizes and used garnishes to control food costs.
  • Kept supplies in sufficient stock by assessing inventory levels and reporting lower stock items.
  • Kept register accurate through correct billing, payment processing and cash management practices.
  • Maintained high standards of food quality by reviewing shipments, overseeing preparation and monitoring food safety.
  • Promoted new or high-value food items by creating attractive displays in cases and other customer-facing areas.
  • Cooked batches of food according to standard recipes.
  • Replenished condiments, beverages and supplies while maintaining cleanliness of service areas.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Compiled recipe ingredients and prepared for cooks by washing, cutting or measuring food items.
  • Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures.
  • Used downtimes to prepare ingredients and restock supplies for expected busy periods.
  • Sanitized tables, high chairs and drink fountain areas after customer use and periodically throughout day.
  • Prepared and expedited food orders to support waitstaff and other team members.
  • Communicated effectively with customers to plan large or specialized orders, providing customers with recommendations, samples and response to particular requests.
Dairy Queen- Food Service Team Member
Friendswood, TX01/2017 - 08/2017
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Cooked batches of food according to standard recipes.
  • Replenished condiments, beverages and supplies while maintaining cleanliness of service areas.
  • Strategically plated hot meals and salads in aesthetically pleasing arrangements.
  • Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures.
  • Compiled recipe ingredients and prepared for cooks by washing, cutting or measuring food items.
  • Used downtimes to prepare ingredients and restock supplies for expected busy periods.
  • Frosted and iced cakes, cupcakes, cookies, doughnuts, sweet rolls and coffee cakes.
  • Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
  • Greeted customers and provided details on menu items, including seasonal flavors, [Type] ice cream, allergens and specials.
Skills
  • Dispatching
  • Invoicing and shipping documentation
  • Problem Resolution
  • Delivery Scheduling
  • Teamwork
  • Logistics
  • Unloading Cargo
  • Material Flow Management
  • Spreadsheets
  • Document preparation
  • Customer service skills
  • Training expertise
  • Supply system accounting
  • Teamwork and flexibility
  • Relationship-Building
  • Excellent work ethic
  • Basic math
Education
Pearland High SchoolPearland, TX06/2018High School Diploma
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Resume Overview

Companies Worked For:

  • Harbor Freight Tools
  • Target
  • Arby's
  • Dairy Queen

School Attended

  • Pearland High School

Job Titles Held:

  • Logistics Team Member
  • Guest Service Associate
  • Food Service Team Member

Degrees

  • High School Diploma

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