Account Management Over-the-road Transportation Intermodal Transportation Less than Truckload Pricing Specialist Negotiation & Persuasion | Employee Management Conflict Resolution Task Prioritization & Organization Effective Communication Research Data Collection & Sales Marketing & Design |
Account manager of office's largest clients. Responsible for all correspondence, scheduling all over-the-road shipments within our intermodal, LTL, dedicated truckload, and Integrated Capacity Solutions division, facilitate resolution of any customer's issues, and submit monthly reporting.
Quote all spot freight opportunities to supplement branch's dedicated freight revenue by specializing in market trends and sourcing outside logistical information to drive down paid transportation expenses and maximize profit margins.
Monitor all inbound/outbound email communication within office to ensure all issues are addressed and delegate tasks to office personal.
Cultivated relationships with carriers to source reliable equipment.
Prioritized critical freight & multi tasked to cover all loads.
Aggressively negotiated rate agreements with carriers to maximize profits.
Made critical decisive decisions for company and client's best interest.
Qualified driver's equipment & reliability to complete tasks.
Tracked transit & reported status to customer to ensure on time delivery.
Actively sought & recruited new carriers to secure regional capacity.
Assisted sales team in research, cold calling, & cross selling of modes.
Successful videography & photography studio. Clients: Sports Illustrated, Disney, AOL, Churchill Downs, University of Louisville, over 100 local businesses, weddings with budgets exceeding 400K.
Managed employees: coordinated shift activities, drafted SOP & training material, held quarterly reviews, managed payroll.
Designed website & marketing materials for online, social media, & industry trade shows.
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