To obtain a challenging position with the opportunity to advance within the company. Customer service professional dedicated to effective team management and customer satisfaction.
Illini State TruckingLogistics Coordinator/ Dispatcher | Westminster, CO | October 2015 - Current
Read bills of lading to determine assignment details
Determined the most cost-effective procedures and routes for shipments.
Communicated with dispatchers, warehouses and customers regarding outgoing orders.
Prioritized order security, accuracy and on-time pickup and delivery.
Customer service and data entry.
TransProDispatcher | Fort Collins, CO | August 2013 - April 2015
Call customers for work and orders, route drivers, schedule jobs and drivers, make sure drivers were equipped with all the right tools to perform the job, customer service, data entry, tracking and dispatching.
Dispatch for Frac Sand for the Oil Fields.
Maverick Logistics, North Dakota.
Followed company procedures to maintain work environment in a neat and orderly condition.
Established and maintained excellent customer relationships.
Maverick LogisticsDispatcher | North Dakota | March 2013 - September 2014
Dispatch Frac sand for the oil fields in Williston North Dakota from Denver terminal.
Drivers dispatched according to their HOS and DOT regulations.
Building maps and routes. Ensured drivers picked up the right sand type that was ordered, and if it broke down called fleet net to get them repaired ASAP.
Made sure all drivers had the right plates and certifications for each job.
Load planning and contacted customers for loads and other jobs they may have needed covered.
Billing, invoicing, scheduling, routing, planning, data entry,customer service, etc.
Western FreightwaysDispatcher, Fleet Manager and Recruiting | Denver, CO | January 2012 - March 2013
Material and supply deliveries · Dispatcher for local and 48 states, including Canada, and also did driver recruiting and safety.
Dispatch drivers according to DOT regulations and HOS and schedule delivery appointments and get clearance papers for driver s to deliver in Canada.
Job fairs for recruiting and yard checks for proper equipment, organized trailer loading procedures, schedule driver s time off, did DOT training with new hires. Other duties include: routing, invoicing, billing, scheduling, drivers reviews on their performance, and handled all break downs by calling Fleet Net for repairs to assure on time delivery.
Mile High FoodsDispatcher Driver Manager | Denver, CO | April 2011 - January 2012
Dispatch drivers to deliver product to all McDonalds and made sure all loads were covered and delivered on time.
Equipment prep. Have the trailers spotted in correct warehouse door for loading, and checked the trailer and invoices to make sure all product was on the trailer.
Collect all invoices and give them to the correct driver.
Assign trucks to drivers, did driver evaluations, drive around with drivers to make sure all safety points were being covered.
Performance checks on drivers by watching them to do performance reviews for drivers to receive raises.
Provided training for new dispatchers.
Yard checks for equipment to assure proper storage of product, check tire pressures and refer temps, routing, invoicing, scheduling, billing, data entry, and customer service.
JBS CarriersDispatcher | Greeley, CO | March 2008 - March 2011
Train all employees: including TMW computer system.
Customer service manager, planner, and dispatcher.
In charge of drivers to do interstate deliveries in Grand Island, NE., Greeley, CO. and Cactus, TX.
Traveled to different customers to get contracts for loads and provided rates for the job.
Ensure that drivers were in compliance with DOT rules/regulations.
Manage large fleet of 367 drivers. Dispatched via qual-com and verbal communication.
Clear communication with the customer and drivers at all times.
Western Distributing CompanyDispatcher/Fleet Manager/Planner/Help Desk | Denver, CO | March 2005 - April 2008
Dispatching, billing, payroll, load planner, scheduling, data entry, towing dispatch, OTR dispatching, local dispatching, and exotic car dispatch.
Train new employees, answer phones, and some recruiting.
In charge of scheduling randoms and maintenance on trucks and getting driver's home for time off and the holidays.
Navajo ExpressPlanner | Denver, CO | August 2004 - December 2005
Dispatch drivers, preplan driver to make sure drivers get to shipper and receiver on time, routing, call shippers and customers, write purchase orders, do advances for unloading of trucks, payroll.
Proficient with AS400 system.
Made sure drivers were in compliance DOT regulations.
Issued bonuses when earned, communicating with drivers at all times.
Planner, contact customers to get loads and get drivers to cover the load.
Customer service-help desk, booked loads, called customers to quote pricing issues and addressed any and all questions and concerns.
Confirmed all loads were picked up as scheduled and delivered as promised.