Individual with company oversight, committed to cost-effective management of resources and quality performance. Operations Manager possessing comprehensive knowledge of project and program management techniques. Natural leader driven to motivate teams to exceed business goals and targets while under pressure.
Summary of Skills
Supervision and training
Complex problem solving
MT On Time November 2015 to June 2016Logistics Coordinator Burbank, CANegotiated contracts with outside providers to minimize costs to the company and customers. Evaluated operational records and made scheduling adjustments to maximize efficiency. Conducted research on logistics operations, including literature reviews, interviews and site visits. Contacted customers prior to delivery to confirm and coordinate delivery times.
X-3 Consulting Services Inc.August 2013 to January 2016Operations Manager Glendale, CARan daily operations of the company. Managed over 25 employees over seas. Mentored, coached and trained team members. Ran company and customer A/R reports. Held various meetings with clients to discuss collections on a monthly basis. Met with potential clients to negotiate company costs and fees as well as finalize contracts.
Global HoldingsDecember 2010 to July 2013Medical Biller/Collector Glendale, CABilled company MRI scans. Collections for unpaid claims. Phone verification.
California State University NorthridgeBusiness ManagementNorthridge, CA
Management experience, Customer service, Leadership Skills, Public Speaking, Goal Orientated, Work well in team environments as well as alone.