LiveCareer-Resume

location supervisor resume example with 12+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Diligent supervisor with over 8 years of experience maintaining seamless business operations. Smoothly administers budgets, trains staff and monitors procedures to maximize efficiency and balance objectives with operational requirements. Exceptional inventory management, loss prevention and vendor negotiation performance. Service-driven professional with 8+ year background in heavy duty repair shop/school bus transportation sector. Personable and reliable desiring opportunity to use my years of accumulated experience and drive to succeed in busy environment.

Skills
  • Issue and conflict resolution
  • Computer skills
  • Supervision
  • Reliable and trustworthy
  • Key accounts and territory management
Education and Training
Lincoln Land Community College Springfield, Illinois, Expected in 05/2012 Associate of Science : Pharmacy (Pre-Pharmacy) - GPA :
Nokomis High School Nokomis, Il, Expected in 05/2004 High School Diploma : - GPA :
Experience
Forward Air - Location Supervisor
Atlanta, GA, 07/2018 - 04/2021
  • Defined department objectives and monitored performance to facilitate operations.
  • Prioritized and delegated daily work tasks to meet anticipated project goals.
  • Researched and provided timely resolution to service discrepancies.
  • Improved customer satisfaction ratings by listening to complaints and finding appropriate solutions to problems.
  • Created written estimates and obtained customer consent to proceed.
  • Reviewed inventory levels and ordered supplies to keep products in stock.
  • Inspected completed work to assess quality and identify skill or ability issues.
  • Informed and educated department employees on changes from management.
  • Delivered positive reinforcement and constructive criticism for employee work efforts.
  • Reduced process lags, managing daily parts operations such as fulfilling service requests, generating orders, tracking inventory and maintaining profit margins.
  • Mitigated financial discrepancies by managing claims processing, damaged goods, backorders, overages and shortages.
  • Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
  • Established individual parts inventory levels to balance stock for maximum inventory turns.
  • Connected with customers daily to understand needs, provide assistance and collect feedback to optimize operations.
  • Received, examined and reshelved returned parts.
  • Managed employee schedules and daily assignments.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Conducted performance reviews providing coaching and feedback to benefit both company and employee.
  • Managed daily operations, including supervising multiple team members.
  • Oversaw financial management activities, including budget management, accounting and payroll.
Ace Hardware - Assistant Parts Manager
Portland, OR, 10/2012 - 07/2018
  • Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
  • Enhanced sales by implementing merchandising and promotional improvements.
  • Established individual parts inventory levels to balance stock for maximum inventory turns.
  • Reduced process lags, managing daily parts operations such as fulfilling service requests, generating orders, tracking inventory and maintaining profit margins.
  • Used forklift and pallet jack to move parts to delivery bays, observing safety protocols to avoid accidents and product damage.
  • Received, examined and reshelved returned parts.
  • Trained staff on data entry, report generation and protocols while supervising 3 parts assistants to improve productivity and customer interaction.
  • Connected with customers daily to understand needs, provide assistance and collect feedback to optimize operations.
  • Gathered pertinent information to place orders for sales department, customers and in-house mechanics.
  • Reviewed catalogs and computer databases to search and locate correct parts for customer vehicles according to make, model and year.
  • Received and stocked incoming merchandise, arranging items in appropriate manner and correct locations.
  • Kept sales and counter areas organized and clean to give positive first impression to visitors and customers.
The Andersons, Inc. - Maintenance Technician
Montgomery, AL, 08/2006 - 06/2010
  • Collaborated with building managers to assess ongoing needs and plan preventive maintenance schedules.
  • Performed performance and safety inspections on equipment and machinery to maintain operational baseline.
  • Routinely inspected equipment for preventive and emergency maintenance needs.
  • Updated documentation for recordkeeping and customer use.
  • Changed HVAC filters and cleaned condensation drains to perform preventative maintenance on HVAC systems.
  • Maintained available parts, tools and materials inventory to respond to issues.
  • Performed basic carpentry tasks, including installing shelves, hooks and closet rods to meet customer needs.
  • Operated hand and power tools to complete repairs.
  • Responded to personnel queries and troubleshooting requests to provide repair services to improve operations.

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Resume Overview

School Attended

  • Lincoln Land Community College
  • Nokomis High School

Job Titles Held:

  • Location Supervisor
  • Assistant Parts Manager
  • Maintenance Technician

Degrees

  • Associate of Science
  • High School Diploma

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