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Local Store Marketing Representative/ Host & Server Resume Example

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LOCAL STORE MARKETING REPRESENTATIVE/ HOST & SERVER
Professional Summary
Marketing professional dedicated to enhance customer satisfaction and target specific audiences through brand awareness and effective promotions. Known for quick understanding, taking on new roles, being highly organized, and committed to company success. 
Education
BBA: Marketing, December 2014
Texas Southern University - Jesse H. Jones School of Business - Houston, Texas
  • TSU American Marketing Association
  • Product development, distribution, promotion, and pricing
  • Analysis of consumer behavior and current trends in marketing products and services  
Skills
  • Social Media Marketing (SMM)
  • Customer Relationship Management (CRM)
  • Campaign Development
  • Customer Acquisition Marketing
  • Retention Marketing
  • Customer Service
  • Sales
  • Microsoft Office (Excel, Word, PowerPoint)
  • Aloha POS
  • NoWait Host Restaurant Management System
  • Critical Thinking
  • Problem Solving
  • Detail Oriented


Work History
Local Store Marketing Representative/ Host & Server, 08/2016 to Current
Grimaldi's Pizzeria – Houston, Texas

Local Store Marketing Representative

  • Implement and evolve high-impact strategies to target new business opportunities/partnerships within community
  • Increase community involvement and acknowledgement through local face-to-face marketing, promotion, and community involvement programs
  • Coordinate and promote monthly marketing and community events
  • Build and maintain a database of local store marketing efforts

Host Ambassador

  • Train newly hired hosts
  • Greet and seat guests
  • Maintain a sanitary and organized environment
  • Offer appropriate seating arrangements and estimate wait times
  • Monitor the flow of guest with the seating chart and servers

Server

  • Assist guest in selecting menu choices in an informative and helpful fashion
  • Appropriately suggest meal add-ons and specialty drinks to increase restaurant sales
  • Effectively communicate with kitchen staff regarding customer allergies, dietary needs, and other special requests
  • Deliver friendly and efficient service to ensure a pleasant dining experience for all guests according to corporate steps of service




Social Media Intern, 08/2014 to 12/2014
Bennett Law Firm – Houston, Texas
  • Managed social networking sites including Facebook, Twitter, and Pinterest
  • Updated the firm's website layout
  • Engaged in social media campaigns


Digital Marketing Intern, 01/2014 to 05/2014
The REFUGE Group – Houston, Texas
  • Generated content for social media including Facebook, Twitter, and Pinterest
  • Composed and posted blogs to WordPress
  • Formulated weekly and monthly analytical reports for clients
  • Proactively created and maintained online conversations

Account Executive Intern, 08/2012 to 12/2012
RoverTown Enterprises – Houston, Texas
  • Assisted local merchants to gain exposure on students' smartphones through the RoverTown student discount program
  • Sold RoverTown app (iTunes/Android Market) to business owners
  • Organized business meetings with prospective buyers
  • Established and managed Facebook and Twitter social media accounts
  • Tracked and generated customer usage and chart profits report

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Resume Overview

Companies Worked For:

  • Grimaldi's Pizzeria
  • Bennett Law Firm
  • The REFUGE Group
  • RoverTown Enterprises

School Attended

  • Texas Southern University - Jesse H. Jones School of Business

Job Titles Held:

  • Local Store Marketing Representative/ Host & Server
  • Social Media Intern
  • Digital Marketing Intern
  • Account Executive Intern

Degrees

  • BBA : Marketing , December 2014

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