Seasoned administrative and funding analyst specialist with background in providing advice on diverse situations. Energetic, results-oriented assistant eager to bring strong administrative analytical skills to a growing company in need of top-level support. Excellent organization, communication, and relationship-building skills. Articulate and friendly with a professional demeanor when interacting with others.
Microsoft Office Suite (70 WPM)
Ability to process large amounts of paperwork
Ensure highly confidential files remain private and secure
Adept at verifying authenticity of documents
Demonstrated ability to work independently and as part of a team
Fluent in English and Spanish
Loan Processor Analyst, 05/2016 to Current CARVANT FINANCIAL, LLC – Syosset, NY
Responsible for processing high volumes of automobile loan packages received from a network of local and national dealerships.
Review all documentation, such as retail installment contracts, vehicle titles, GAP, and service contracts for completeness and compliance.
Ensure documents provided for proof of income, residence, and employment coincides with the information noted on loan application originally submitted.
Serve as liaison for dealerships, applicant and company representatives by updating them daily via company's web portal, e-mail, or telephone.
Communicate with customers to complete welcome interviews in English or Spanish.
Upon reviewing packages and completing necessary work, must determine if application is approved or declined.
Background Checks Coordinator, 09/2013 to 07/2015 VANTAGE SCREENING, LLC – Smithtown, NY
Responsible for answering and transferring a high call volume; Created training manuals targeted at resolving even the most difficult customer issues.
Performed criminal background checks for clients, such as: Ericsson, Google, Hewlett Packard, CDI, IBM, AMEX.etc.
Supervise, monitor and coordinate activities of administrative staff Verified that information in all files was up-to-date and accurate.
Assisted with payroll preparation and errands as needed.
Administrative Assistant, 05/2012 to 09/2013 NATIONWIDE SCREENING SERVICES – Smithtown, NY
Managed receptionist area, including greeting visitors and responding to telephone and in-person requests for information.
Handled all social media relations accounts.
Served as central point of contact for all outside vendors needing to gain product information.
Prepared detailed reports for clients explaining the services packages.
Wrote weekly and monthly facility productivity reports.
Office Manager, 01/2011 to 05/2012 RUGS AMERICA CORP – Smithtown, NY
Processed all sales operations in showroom and e-commerce on Fab, Wayfair, Lowe's, Kane's, Bed Bad & Beyond, HSN, etc.
Created labels and managed shipping details for all orders.
Ability to work with multiple shipping companies: FedEx, DHL, UPS, and private carriers.
Identified and resolved operational issues, monitored incoming and outgoing facility shipments.
Presented supervisors with weekly detailed written reports on inventory, shipments, costs and sales.
Scheduled meetings and travel arrangements for office staff.
Supervised and trained incoming administrative assistants.
Bachelor's Degree: Liberal Arts, 2011 Ave Maria University - Ave Maria, FL Liberal Arts
High School Diploma: 2005 Burbank High School - Burbank, CA