Montgomery Street, San Francisco, CA94105(555) 432-1000, resumesample@example.com
Professional Summary
Results-oriented Loan Processor highly effective at coordinating documents and processes between departments and individuals. Manages high-volume loan paperwork in dynamic environments with high production, approval and customer relations targets. Expertise includes reviewing and validating personal, employment and financial histories for each applicant. Self-motivated and reliable with excellent teamwork, problem-solving and organizational skills.
Skills
Processing Procedures
Information Verification
Financial document review
Flexible & Adaptable
Detail-oriented
Good telephone etiquette
Customer Service
Analytical skills
Computer proficiency
Collaboration
Adaptability
Excellent work ethic
Created Reports
Work History
07/2018 to CurrentLoan ProcessorConsumers Credit Union | Mundelein, IL,
Handled any conditions sent from underwriting departments.
Reviewed financial statements and contacted institutions and customers to clarify details.
Maintained long-term relationships with customers to provide best-in-class customer service.
Reviewed loan files for completeness, identified missing documentation and generated condition lists for applicants.
Maintained compliance with privacy and security requirements, as well as federal statutes covering Conventional, FHA, VA and USDA loans.
Worked with customers in person and via telephone to answer questions, process transactions and resolve issues.
Provided quick turnaround times to maintain fast-past schedule.
Upheld complete confidentiality of all submitted information according to release guidelines.
Coordinated closing process with title companies.
Set up and completed loan submission packages.
Reviewed and validated details of loan applications and closing documentation.
Consulted with outside vendors to identify and resolve loan closing issues.
01/2015 to 07/2018Loan ProcessorConsumers Credit Union | Waukegan, IL,
Handled any conditions sent from underwriting departments.
Reviewed financial statements and contacted institutions and customers to clarify details.
Maintained long-term relationships with customers to provide best-in-class customer service.
Reviewed loan files for completeness, identified missing documentation and generated condition lists for applicants.
Maintained compliance with privacy and security requirements, as well as federal statutes covering Conventional, FHA, VA and USDA loans.
Worked with customers in person and via telephone to answer questions, process transactions and resolve issues.
Provided quick turnaround times to maintain fast-past schedule.
Upheld complete confidentiality of all submitted information according to release guidelines.
Coordinated closing process with title companies.
Set up and completed loan submission packages.
06/2007 to 01/2015Master Transportation Security Officer US Department Of Transportation | City, STATE,
Conducted bag searches and performed pat-downs of passengers to maintain secure, safe premises.
Collaborated with area law enforcement and federal investigators to support safe fugitive apprehensions and coordinate investigations.
Interacted with public to give directions, explain rules and regulations and respond to inquiries.
Safeguarded transportation operations at a commercial airport.
Operated X-ray screening machines and tools to screen people, containers and personal belongings for potential hazards and weapons.
Identified and challenged potentially unauthorized individuals for screening and detention in order to prevent access to restricted areas.
Trained repeatedly on active shooter response strategies to prepare for potential security breaches.
Adhered to strict screening techniques and procedures while conducting human screenings.
Authenticated boarding passes, identification and passports to prevent fraudulent travel.
Operated scanning equipment to view internal structures of luggage, purses and other bags to check for prohibited items.
Used explosive detection machines and chemical swab systems to identify potential hazards.
Performed target searches on individuals exiting screening equipment to detect prohibited and dangerous items.
Operated x-ray machines, hand wands and advanced imaging technology to conduct screening of passengers and baggage.
Performed deep searches and pat-downs to look for unauthorized materials and items such as weapons.
Used various government software to document and create incident reports.
Maintained current understanding of local, state and federal guidelines for emergency response.
Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
Education
Expected in No Degree | Elementary Education & Foreign LanguagesPortland State University, Portland, ORGPA:
Expected in Associate of Arts | Management & SupervisionPortland Community College, Portland, ORGPA:
Expected in Associate of Arts | General BankingPortland Community College, Portland, ORGPA:
Expected in 02/2001Teaching Certificate & License | Teaching English As A Second Language (ESL)Tokyo Junshin Girls College, Hachioji-shi, Japan, GPA:
Expected in 06/1982Bachelor of Arts | Elementary EducationUniversity of Portland, Portland, ORGPA:
Minored in Foreign Languages
Expected in 06/1979High School Diploma | Parkrose High School, Portland, ORGPA:
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