Customer focused Business Professional with over 20 years of Leadership experience who maintains a high level of professionalism, patience and efficiency to minimize customer dissatisfaction and increase customer loyalty.
MS Office: Word, Excel, PowerPoint | AS400| SharePoint | Metavante 3270 | IBS Insight | Loan Origination System (LOS) | Outlook | Intranet Applications | Check Imaging | Synergy | Salesforce | Service Now | Interactive Intelligence (I3) | GroupWise| E-Time | Business Objects |Avaya Phone System
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