Loan Modification Workout Specialist Resume Example

Managed a portfolio of loans in default or imminent default with a focus on loan modification. Assumed responsibility for validating documents. 

• Demonstarted a history of leadership positions in a high-volume fats paced mortgage lending industry.
• Monitored and identified documents received for accuracy and completeness.
• Responded to email inquires from other business units to resolve any discrepancies while providing guidance on the modification status.
• Sucessfully reviewed daily exception reports to ensure all tasks were distributed amongst peers, documented daily numbers and advised management of any findings.
• Performed intergrated and functional testing through Quality Center for system upgrades prior to production rollout. 
• Executed task and special projects when necessary to support multiple business units.
• Trained and directed new and existing peers to ensure production and quality standards were met. All were at or above standards within 90 days.
• Maintained current knowledge on continuously changing policies and procedures.
• Recognized for outstanding results and awarded "Employee Of The Month" multiple times.
• Recipient 2012 and 2015 CML All Star Award for achieving outstanding performance.