Loan Accounting Operations Specialist Resume Example

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Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:
Professional Summary
Highly knowledgeable and personable Loan Accounting Specialist, with excellent interpersonal skills and the ability to effectively communicate with customers and colleagues. Professional possesses an excellent customer-service approach and good attention to detail. Individual also possesses two Masters Degrees in Business Administration and Accounting.
Work History
Loan Accounting Operations Specialist, 04/2014 to 11/2016
Johns Hopkins MedicineWhite Marsh, MD,
  • Reconciled internal general ledger accounts daily and monthly.
  • Integrated and reported on Fannie Mae and Freddie Mac portfolios from acquired banks.
  • Earned three awards for exceptional customer service.
  • Used various financial systems by querying information, using Microsoft Access, Lotus notes, FIS Bankway, Excel, and MS office software.
  • Answered telephone calls from both internal and external customers.
  • Performed administrative duties ensuring regulatory compliance of applications and case files.
  • Provided general clerical support to include routing mail, assembling and typing correspondence, and reviewing invoices.
  • Researched and remedied account discrepancies.
  • Successfully completed transitions for five separate bank acquisitions.
  • Created procedural online database for department.
  • Conducted efficiency audit and developed new procedures for the department.
Teacher/Counselor, 01/2012 to 04/2014
AzzOshkosh, WI,
  • Supervised and managed groups.
  • Daily interaction with youth.
  • Planned and executed trust building activities with youth.
  • Used Life Space and Crisis Intervention skills with youth.


Pharmacy Technician Trainee, 11/2011 to 02/2012
Rite Aid PharmacyCity, STATE,
  • Daily interaction with customers.
  • Worked cash register and drive thru.
  • Organized and filed important pharmacy documents.
  • Inventoried and stocked medication.
Office Clerk, 07/2009 to 11/2011
Glenville State College Office Of TechnologyCity, STATE,
  • Answered phone calls for office.
  • Performed general clerical work.
  • Provided technical assistance.
  • Input data for online courses.

MBA: Accounting, Expected in August 2014
Salem International University - Salem, WV

MBA: Business Administration, Expected in October 2013
Salem International University - Salem, WV

Bachelor of Arts: , Expected in December 2011
Glenville State College - Glenville, WV
    Microsoft Word, Excel, PowerPoint, Lotus Notes, FIS Bankway, FIS InsightImaged Document Center, Approach Database

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Resume Strength

  • Personalization
  • Strong Summary
  • Target Job

Resume Overview

School Attended
  • Salem International University
  • Salem International University
  • Glenville State College
Job Titles Held:
  • Loan Accounting Operations Specialist
  • Teacher/Counselor
  • Pharmacy Technician Trainee
  • Office Clerk
  • MBA
  • MBA
  • Bachelor of Arts