Multi-talented Product Manager with over 10 years experience. Proven success in leadership, operational excellence and organizational development with keen understanding of business. Recognized for inspiring management team members to excel and encouraging creative work environments.
Skills
Proficiency with Windows and Mac OSX, Microsoft Office suite, Google suite, Quickbooks, and Adobe Photoshop.
Research and Trend Analysis
Business Development and Strategic Planning
Financial Management
Project Planning and Development
Advanced Problem Solving
New Product Launching
Staff Management
Advanced Problem Solving
Key Decision Making
Verbal and Written Communication
Organized Multi-Tasker
Work History
Lingerie Product Manager, 02/2017 - Current First American Financial – Palm Coast, FL,
Thrived in fast-paced, highly-adept team to develop and prioritize product features and build product roadmap.
Boosted customer base penetration 12% by devising creative promotional approaches.
Coordinated innovative strategies to accomplish objectives and boost long-term profitability.
Compiled product, market and customer data to forecast accurate sales and profit projections.
Championed customer experience through expert communication.
Reviewed sales, customer concerns and new opportunities to drive business strategy at weekly planning sessions.
Assessed sales reports to identify and enhance sales performance, support inventory oversight and capitalize on emerging trends.
Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
Drove sales conversion rates up 7% through effective development.
Coached employees in successful selling methods and implemented comprehensive training program.
Recruited, interviewed and hired talented individuals bringing dynamic sales expertise to organization.
Coordinated office operations and kept store in compliance with company standards.
Business Development Manager, 04/2011 - 12/2015 Macdonald-Miller Facility Solutions – Spokane, WA,
Identified key products, services and customers and used data to devise innovative sales and marketing plans enabling dramatic growth.
Streamlined operational efficiencies by delivering recommendations for knowledge-base processes and procedures.
Collected data and performed customer needs analysis.
Strategized and implemented successful approaches to revitalize under performing product lines and create profit-generating enterprises.
Communicated progress of monthly and quarterly initiatives to internal and external sales teams.
Drove business success by maintaining and applying current knowledge of sales, promotions and policies regarding payments, exchanges and security practices.
Project Manager, 06/2009 - 04/2011 Sephora – City, STATE,
Identified plans and resources required to meet project goals and objectives by setting realistic timelines and checkpoints.
Developed and initiated projects, including managing costs, schedule and performance.
Identified, reviewed and applied policies and procedures by exercising informed judgment to achieve optimal performance.
Drove team success through shared vision and recognition of quality performance.
Developed work schedules for all team members to maximize shift coverage.
Handled all issues with relative ease by implementing best practices and applying critical thinking skills to find best solutions.
Education
Fashion/Beauty: Cosmetology Education, Expected in 04/2007 - Cinema Makeup School - Los Angeles, CA, GPA:
High School Diploma: , Expected in 06/2001 - Bishop Alemany High School - Mission Hills, CA, GPA:
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