Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Developed and labeled diagnostic images and films in accordance with established quality standards.
Reduced patients' anxiety and enhanced cooperation by educating on procedure details, instructions and expectations.
Reviewed diagnostic images' quality and filed diagnostic images in appropriate patient records.
Reviewed physicians' orders to assess patients' medical imaging needs and operated radiologic equipment to capture diagnostic images, including fluoroscopy, x-ray, orthopedic and CT/CAT scans.
Positioned patients and x-ray and CT equipment, and implemented beam-restrictive devices and shielding techniques to minimize radiation exposure.
Maintained highest levels of quality, safety and patient confidentiality by following hospital and regulatory guidelines when collecting patient information and conducting imaging procedures.
Operated mobile imaging equipment to capture medical information at patients' bedsides, operating and emergency rooms.
Reduced exposure to radiation using beam-restrictive devices and patient shielding techniques.
Captured and developed images following physicians' orders allowing proper diagnosis and treatment.
Motivated and encouraged team members to communicate more openly and constructively with each other.
Medical Assistant, 09/2016 - 01/2018 Children's Hospital & Research Center – Oakland, CA,
Conducted patient interviews to gather health history, vital signs and information about current medical issues.
Assisted physicians by preparing patients for procedures, including EKGs, phlebotomy, glucose testing and pulmonary function tests.
Oversaw patient registration, insurance verification, form completion and appointment scheduling to maintain operational efficiency.
Collected forms, copied insurance cards and coordinated patient information for billing and insurance processing.
Assisted patients in preparation for examinations, assessing and recording vital signs.
Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
Supported functions for diagnostic and technical treatment procedures, including setting up and operating special medical equipment and apparatuses.
Troubleshot malfunctioning equipment and test systems to maintain testing accuracy.
Educated patients about medications, procedures and physician's instructions.
Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate effective treatment.
Interviewed patients to verify information, record medical history and confirm purpose of visit.
Prepared equipment, positioning patients for invasive procedures such as cardiac catheterization.
Tracked and managed inventory for exam rooms and maintained vaccine and expiration logs.
Scheduled appointments for patients via phone and in person.
Experienced in front and back offices, controlling patient flow, collecting payments and assisting in delivery of quality healthcare.
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