Skilled customer service representative committed to addressing customer concerns with speed, accuracy and professionalism.
Customer-focused Representative with a proven capacity to troubleshoot issues to ensure customer satisfaction.
Customer Service Representative who maintains a high level of professionalism, patience and efficiency to minimize customer dissatisfaction and increase customer loyalty.
Highly enthusiastic customer service professional with 10+ years client interface experience.
Results-driven with proven ability to establish rapport with clients.
Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges.
Prevented store losses using awareness, attention to detail and integrity.
Worked as a team member performing cashier duties, product assistance and cleaning.
Achieved high sales percentage with consultative, value-focused customer service approach.
Prepared and sold broad range of customized merchandise to individuals and commercial accounts.
Continuing education in Environmental Horticulture
Professional Development, Professional Training.
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