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JC
Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Professional Summary

Dedicated transit operator with over 20 years of successful experience. Recognized consistently for performance excellence and contributions to success in the Transit industry.

Motivated to learn, grow and excel in a position of supervision.

Skills
  • Safe driving skills
  • Passenger safety management
  • Electrical troubleshooting
  • Service quality optimization
  • Pre- and post-trip inspections
  • FCC communication protocols
  • Defect and issue reporting
  • Leadership
  • Conflict resolution
  • Written Communication
  • Self-motivated professional
  • Teamwork
Work History
08/2016 to Current Light Rail Vehicle Operator Sound Transit | Tacoma, WA,
  • Drove and controlled rail-guided public transportation light rail vehicle over elevated trackway, enclosed tunnel trackway as well as street grade trackway to transport passengers.
  • Performed pre-trip inspection of 400 ft train.
  • Operated controls to open and close transit vehicle doors.
  • Moved riders to safety by directing emergency evacuation procedures during crisis situations.
  • Completed reports for each finished shift and noted all incidents, accidents and other pertinent information for supervisors.
  • Maximized equipment performance and passenger safety by following company inspection and maintenance protocols and procedures.
  • Answered questions and addressed concerns from riders regarding fares and streetcar schedules.
  • Reported vehicle issues and malfunctions to maintenance department to schedule repair and minimize downtime.
  • Resolved problems, improved operations and provided exceptional service.
  • Worked flexible hours; night, weekend, and holiday shifts.
  • Eliminated downtime and maximized revenue by providing top project quality control.
  • Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
  • Monitored signals and switches indicating obstructions or other trains ahead and watched for car and truck traffic at crossings to stay alert to potential hazards.
  • Supervised and instructed LRO students in the operation of Light Rail Vehicle operation.
  • Completed student evaluation paperwork, and suggested improvements as needed.
10/2008 to 08/2016 Transit Bus Operator Firstgroup Plc | Glen Carbon, IL,
  • Provided passenger assistance, collected fares and offered schedule and route information.
  • Accepted and processed fares.
  • Transported customers to and from various routes throughout the entire King County Metro Transit system.
  • Operated with safety and skill to avoid accidents and delays.
  • Helped elderly passengers or those with limited mobility enter and exit bus.
  • Followed schedules precisely to completely daily routes.
  • Protected passengers from harm and bus from excess damage by complying with traffic regulations.
  • Operated two-way radio and PA system.
  • Adapted travel plans to account for serious accidents and other problems rendering certain streets impassible.
  • Maintained positive passenger relations with orderly bus environments and clear announcements for each stop.
  • Maintained frequent contact with dispatch to receive instructions and report on delays or incidents.
  • Checked vehicle daily for maintenance needs.
  • Performed pre-trip inspections prior to each and every trip.
  • Provided information about area attractions and facility amenities.
01/1999 to 02/2007 School Bus Driver First Student | South Holland, IL,
  • Maintained WA driver's license to enable legal operation of school buses for student transport, field trips and other purposes.
  • Adhered to scheduled routes and accomplished timely drop-offs and pick-ups to comply with preset route criteria.
  • Followed established routes with aid from maps to safely navigate high-traffic areas and adhere to preset schedules.
  • Inspected emergency equipment and verified safe working order for student and driver use.
  • Assisted passengers with disabilities and other physical issues in boarding and exiting bus to promote passenger safety.
  • Transported passengers safely along prescribed routes according to tight schedules.
  • Obeyed federal, WA State and local traffic laws and regulations to enable safe transportation outcomes for participants.
  • Communicated information to parents to promote good communication and transparency.
  • Recorded bus route and made notes for substitute drivers.
  • Operated CB radio and bus PA system to make announcements and stay abreast of traffic conditions.
  • Created and enforced bus rules and kept expectations posted.
  • Held special assemblies to explain rules and emergency bus procedures to students.
  • Monitored bus heating, lighting and ventilation systems.
  • Drove bus along assigned route, picking up students.
  • Performed pre trip inspection prior to each trip.
  • Performed Daily air brake recycle test.
Education
Expected in 06/1979 High School Diploma | Northlake Continuation High School , Federal Way, WA, GPA:

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Resume Overview

School Attended

  • Northlake Continuation High School

Job Titles Held:

  • Light Rail Vehicle Operator
  • Transit Bus Operator
  • School Bus Driver

Degrees

  • High School Diploma

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