Creative and innovative skills in brand management, event planning and marketing strategies with the objectives to develop strategic plans that will generate business and align with the company's business priorities. Knowledgeable of principles and processes for providing customer and personal services, leading to customer satisfaction. Skilled in administrative and clerical procedures and systems such as word processing, managing files and records, designing forms, and other office procedures.
Collaborated with Marketing Director and Managers to promote Senior Independent Living at Riverstone.
Created, scheduled and managed events for both residents and prospects.
Developed and executed yearly, quarterly and monthly plans.
Answered phones, greeted guests and gave tours of the facility.
Built lasting relationships with the Residents and their families.
Trained and recruited volunteers.
Worked closely with outside vendors.
Tracked all expenses; coming in under budget.
Provided caring companionship, primary resident care and assistance to elderly patients.
Scheduled and delegated care staff duties.
Provided transportation to doctor visits and for check ups and medical tests. Escorted patients to examination rooms and recorded information for family members.
Developed lasting relationships with patients and family members.
Oversaw physical therapy assignments; working with patients to stay on track with exercises.
Live-in care when necessary.
Frequently commended for the improved moods and overall well being of patients.
Organized, updated and maintained patient care journals and medication lists.
Acted as a patient advocate; educated patients about their treatments.
Maintained patient privacy and confidential patient information.
Performed bookkeeping activities, accounts receivable and assistant to head accountant.
Assisted guests with special requests during their visits.
Received and processed cash and credit payments for in-store purchases.
Opened and closed the store, including counting cash, opening and closing cash registers and creating staff assignments.
Placed special merchandise orders for customers.
Demonstrated that customers come first by serving them with a sense of urgency.
Worked as a team member to provide the highest level of service to customers.
Maintained friendly and professional customer interactions.
Identified, developed and evaluated marketing strategies based on knowledge of company objectives and market trends.
Evaluated return-on-investment and profit-loss projections.
Planned and managed budgets.
Developed marketing strategies and campaigns each quarter.
Purchased inventory and managed new product releases.
Promoted brand awareness.
Reviewed detailed marketing forecasts on a daily, weekly and quarterly basis.
Participated in Community campaigns to generated greater customer traffic.
Promoted inventory through creative visual displays in the windows and throughout the store.
Promoted Home Education through community campaigns.
Planned and executed Curriculum Fairs with nationally known speakers and 100+ Vendors.
Trained and Recruited volunteers;developed training manuals.
Planned student activities; educational, physical and social.
Created and executed quarterly education fairs attended by 200+.
Liaison between State of Missouri and Home Educators.
Spoke both, one on one and to large groups concerning home education.
Emphasis on Business Ownership
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