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Licensing Specialist Resume Example

Resume Score: 90%

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LICENSING SPECIALIST
Objectives

To advance to an administrative position that will utilize my professional relationships and diverse set of skills developed through 20 years of Social Work and Human Services employment.

Education
Bachelor of Arts: Psychology1989State University of New York College at PlattsburghPlattsburgh, New York
Achievements

Maintained continuous licensure as a Social Service Worker in good standing since 1996.


?Achieved "Exceptional" annual performance ratings from my superiors over my 20 years as a Department of Human Services employee.

Received recognition from Governor Jon Huntsman as an exceptional and dedicated Human Services employee in 2006.  


Received multiple incentive awards from the Office of Licensing administration for exceptional performance in: documentation, timeliness of licensure of families and facilities, exceeding job expectations, volunteering for committees, updating administrative rules for foster care, developing forms and contributing to the overall functionality of the Office of Licensing.    

Work Experience
Licensing Specialist12/2002 to CurrentState of Utah Department of Human Services Office of LicensingSalt Lake City, Utah
  • Utilized knowledge and understanding of Statutory requirements and Administrative Rules as they apply to the licensure of foster care and adoptive providers and Human Services treatment programs. 
  • Monitored licensees and issued initial and renewal licenses based on compliance with rules regarding the safety, protection and well being of the vulnerable citizens placed in their care.
  • Investigated complaints regarding licensees and non-licensed programs.
  • Utilized professional judgment, evidence based investigations and administrative and legal staffings to issue corrective actions and sanctions for non-compliance with Licensing rules. 
  • Represented the Office of Licensing in administrative hearings, numerous stakeholder and internal committees and training functions. 
  • Updated foster care Administrative Rules and developed the corresponding forms for licensor, provider and public use.
  • Autonomously managed a caseload of 59 Foster Providers and 54 Treatment programs. 
  • Conducted interviews with foster and adoptive families, treatment staff and clients.
  • Completed on-site investigations and inspections and compiled written assessments, activity logs, investigation reports, complaint reports, safety inspection forms, Notices of Agency Action letters and safety plans based on the findings. 
  • Reviewed and approved policy and procedure manuals for compliance with administrative rules for licensure of treatment facilities.
  • Mentored new and experienced staff and developed training tools to assist in teaching the key components of Licensing.
Regional Placement Coordinator/Treatment Worker II10/1996 to 12/2002State of Utah Division of Child and Family ServicesSalt Lake City, Utah
  • Acted as the DCFS liaison to the county shelter staff.
  • Assisted caseworkers in meeting their 28-day placement deadlines for children placed in shelter care.
  • Matched children in shelter care to foster families following assessments of the children's needs and provider skills, abilities and availability. 
  • Chaired shelter/DCFS staff meetings and attended multidisciplinary meetings as a DCFS representative. 
  • Completed necessary documentation in the form of quarterly reports, out-of-home binder paperwork for providers, school enrollments and compliance with mandatory medical, dental and mental health requirements. 

Foster Care Caseworker/Treatment Worker I06/1995 to 10/1996State of Utah Division of Child and Family ServicesSalt Lake City, Utah

  • Monitored a large caseload of foster children, biological parents and foster parents.
  • Developed and implemented service plans and linked clients with appropriate community resources.
  • Monitored children's health, mental health and educational needs and services.
  • Represented the agency in Juvenile Court matters.
  • Maintained documentation of case activities.
  • Provided permanency for foster children within 12-18 months. 
Lead Therapist/Daycare Consultant01/1992 to 06/1995The Children's CenterKearns, Utah

  • Provided therapeutic intervention through play therapy for maladjusted preschool children in licensed Human Services program. 
  • Modeled and taught social skills, play skills, self-esteem, movement therapy, speech and language skills and prepared children for entry into kindergarten.
  • Maintained daily and quarterly reports. 
  • Supervised and trained new and volunteer staff
  • Represented the agency as a trainer to local daycares through the use of hands-on modeling and lecture formats. 
Sr. Youth Care Worker09/1989 to 09/1991Northeast Parent and Child SocietySchenectady, New York
  • Provided a therapeutic after school setting for inner city, at-risk youth ages 9-16 in licensed Human Services program. 
  • Supervised and coordinated program activities and structured rules, procedures and schedules for program.
  • Maintained behavioral documentation for weekly clinical meetings
  • Recruited, trained and supervised new and volunteer staff. 
Skills

Experienced in: the analysis and interpretation of: Utah Statute, Licensing Administrative Rules and National Association for Regulatory Administration (NARA) curriculum.


Advanced understanding of: Licensing practices, rule writing and forms development processes and current requirements placed on the Office of Licensing regarding the latest legislative session.  


Proficient in: the use of the Licensing database and website and Google, Adobe and Microsoft Office platforms, with the willingness and ability to adapt and learn as technology advances. 


Organized, excellent time manager, excellent communicator, adaptable, teachable and a natural leader.

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Resume Overview

Companies Worked For:

  • State of Utah Department of Human Services Office of Licensing
  • State of Utah Division of Child and Family Services
  • The Children's Center
  • Northeast Parent and Child Society

School Attended

  • State University of New York College at Plattsburgh

Job Titles Held:

  • Licensing Specialist
  • Regional Placement Coordinator/Treatment Worker II
  • Foster Care Caseworker/Treatment Worker I
  • Lead Therapist/Daycare Consultant
  • Sr. Youth Care Worker

Degrees

  • Bachelor of Arts : Psychology 1989

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