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licensed practical nurse charge nurse resume example with 20+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
  • :
Summary

Human resource professional focused on providing highly effective leadership to develop and manage critical staff development functions which meet/exceed strategic business objectives.

Highlights

Excellent interpersonal and coaching skills

HRIS technologies

Strategic thinker

Detail-oriented

Performance metrics

Employee relations

Affirmative Action compliance

Exceptional interpersonal skills

OSHA inspections

Interviewing expertise

Performance management strategies

Event management







New employee orientations

Microsoft Office Suite expert

Human resources audits

Maintains confidentiality

People-oriented

Hiring and retention

Training and development

Regulatory compliance

Personnel records maintenance

Employment law knowledge

Employee relations

HRIS applications proficient



Accomplishments

Supervised 200 students, providing assistance in resume building, interview training and career path development.


Implemented the "Empower" training program for struggling students.


Promoted to Allied Health Program Chair after one year of employment.


Led the Billing and Coding and Medical Assisting Peer Advisory Boards for two years

Experience
Licensed Practical Nurse/Charge Nurse, 10/2014 to 06/2015
Five Star Quality Care, Inc.Annapolis, MD,
  • Directs, educates, coaches, mentors nursing aides to develop/maintain astrong team atmosphere on the unit.
  • Orients and trains new nurses to policies and procedures in the clinical setting.
  • Leads the delivery of nursing care to meet/exceed quality clinical standards/performance measures.
  • Proficiently utilizes CareTracker electronic documentation in accordance with HIPAA guidelines.
Licensed Practical Nurse/Women's Health Liaison, 06/2013 to 09/2014
Mercy HealthcareSunset Hills, MO,
  • Created inventory procurement system to increase clinic efficiency and quality of patient care.
  • Data input and analysis to monitor female veteran's health care within clinic locale insuring women's health issues remained a priority.
  • Answered multi-line telephone system providing customer care/ triage services.
  • Effectively communicated with all levels of personnel within health care team.
  • Actively referred client services to meet individual needs decreasing the need for disease specific return visits.
Allied Health Program Chair/ Instructor, 07/2010 to 01/2013
Mercy HealthcareTontitown, AR,
  • Managed 11 full/part-time staff for Allied Health Department through ongoing coaching/support programs and technology based performance evaluation system.
  • Utilized UltiPro to approve time card submission, PTO requests, and scheduling.
  • Maintained/audited personnel files resulting in 100% compliance with industry standards.
  • Facilitated new employee orientation/on-boarding process for staff/ students to promote cultural socialization resulting in increased retention rates for students and faculty.
  • Implemented student mentoring program to engage less successful students: providing tutoring, stress relief techniques, conflict resolution, individualized goal setting and assessment sessions.
  • Tracked, monitored, reported student attrition and success rates to Director of Education utilizing CVUE.
  • Planned and implemented best practices into the education department by participating in department meetings and strategic planning sessions.
  • Collaborated with the Admissions and Financial Aid Departments to meet/exceed corporate goals/objectives through sourcing and recruiting initiatives.
  • Provided instruction to diverse learners in digital and traditional classrooms.
Allied Health Instructor/Interim Allied Health Program Lead, 10/2010 to 07/2011
Department Of Veterans AffairsHillsboro, OR,
  • Recruited, interviewed, hired, terminated instructors for the Allied Health Program.
  • Provided instruction to diverse populations of adult learners.
  • Recognized as 2010 instructor of the year.
  • Collaborated with corporate to determine text books/supplies procuring when necessary increasing instructor success.
  • Inventoried, ordered, maintained clinical supplies for laboratories.
  • Monitored and recorded, attendance for students in accordance with Department of Education regulations.
  • Facilitates conflict resolution techniques with staff and students.
Licensed Practical Nurse, 05/2003 to 06/2010
Five Star Quality Care, Inc.Nashville, TN,
  • Supply procurement.
  • Effectively communicated with client, family, and caregivers to plan/ provide quality patient care.
  • Managed client calendars with 100% accuracy in appointment setting without conflicts in personal and medical agendas.
  • Provided confidential health care services to a diverse population in accordance with HIPAA, state, and federal regulations.
Licensed Practical Nurse, 03/2007 to 06/2009
The Center For Wound HealingCity, STATE,
  • Prepares monthly dashboard of performance metrics utilizing IHeal and works with team to address deficiencies.
  • Participates in wound management assessments and care
  • Documents confidential patient information accurately in compliance with HIPAA, state, and federal regulations.
Assistant Teen Director, 07/2001 to 03/2002
Holiday Hills Teen CenterCity, STATE,
  • Manages/schedules part-time staff, after school programming, weekend drop in center.
  • Maintained administrative functions to include grant writing for funding, personnel/client records maintenance, marketing, time cards, client relations, fund raising, event planning, and data collection for quarterly reports.
  • Awarded Dutchess County Youth Grant to fund annual family day for community.
  • Trained by BIZTECH to teach entrepreneurship to teenagers.
Administrative Assistant, 10/1999 to 06/2001
SAM ConsultingCity, STATE,
  • Utilized Microsoft Office, ACT, Lotus Approach, Time Slips Report, PeachTree Accounting to prepare quotes/invoices for computer consulting firm.
  • Prepared client invoices within 3 day time frame. Prepared, e-mailed/faxed quotes within 24 hours.
  • Participated in marketing, ordering, and processing orders
  • Maintained relationships with vendors/clients.
Licensed Practical Nurse/Charge Nurse, 01/1997 to 09/1999
ROMAC International/K-FORCECity, STATE,
  • Documents confidential patient information in accordance with state and federal regulations.
  • Directs, educates, coaches/mentors nursing aides to develop/keep strong team atmosphere on unit.
  • Selected employee of the month.
Combat Medical Specialist/Licensed Practical Nurse, 02/1987 to 04/1996
United States ArmyCity, STATE,
  • Individually recognized 11 times for outstanding performance.
  • Managed, trained, evaluated civilian/military personnel in Fire and Safety, HAZCOM, and CPR.
  • Managed 28 bed medical-surgical adult/pediatric ward leading the team to zero deficiency Joint Commission Accreditation Inspection.
  • Collected data and reported vital statistics during monthly hospital management meetings.
Experience
Chronology
, to
,
Education
Master of Science: Human Resource Management, Expected in 2016 to Keller Graduate School of Management - ,
GPA:

Coursework in Human Resource Management

Recipient of Career Catalyst Scholarship

Coursework in Marketing

Coursework in Organizational Behavior

Coursework in Business, Economics and Organizational Development


Bachelor of Science: Human Services, Expected in 2013 to Kaplan University - ,
GPA:

Graduated Magna Cum Laude

Certificate: Practical Nurse, Expected in to Academy of Health Sciences - ,
GPA:
Certificate: Primary Leadership Development, Expected in to US ARMY - ,
GPA:
Certficate: Combat Medic, Expected in to Academy of Health Sciences - ,
GPA:
Skills

Leadership development: coaching, mentoring, performance management

Administrative functions: Microsoft Office Suite, office equipment

Customer Service: Excellent written and verbal communication

Technical: HRIS, HRMS, Cloud Platforms




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Resume Overview

School Attended

  • Keller Graduate School of Management
  • Kaplan University
  • Academy of Health Sciences
  • US ARMY
  • Academy of Health Sciences

Job Titles Held:

    Degrees

    • Master of Science
    • Bachelor of Science
    • Certificate
    • Certificate
    • Certficate

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