, , 100 Montgomery St. 10th Floor(555) 432-1000, resumesample@example.com
Professional Summary
Document Control Specialist experienced in storing, managing, and maintaining company and project documents while ensuring accuracy and quality. Process documents for revision and approval, organize documents from conception to distribution and filing, and create systems to be used to train staff on document control processes. Growth mindset and willing to help team move business forward with any task.
Skills
Process improvements
Compliance controls
Process auditing
Data accuracy
Standard operating procedures
Quality Management
Tracking document flow
Database Management
Verbal and written communication
Document Control
Project Support
Tracking document flow
Database Management
Verbal and written communication
Tracking document flow
Database Management
Verbal and written communication
Tracking document flow
Database Management
Verbal and written communication
Tracking document flow
Database Management
Verbal and written communication
Tracking document flow
Database Management
Verbal and written communication
Tracking document flow
Database Management
Verbal and written communication
Work History
04/2017 to CurrentLicense Permit Specialist IIIBrevard County Sheriff's Office | Brevard County, FL,
Meet and screen applicants, administer written and visual tests, prepare application forms and collect license application fees.
Receive and respond to telephone inquiries from general public.
Work with limited supervision with moderate latitude for use of initiative and independent judgment.
Sit on Oral Boards Performing Applicant Interviews.
Collect appropriate license fees and prepares receipts.
Prepare daily bookkeeping reports.
May make minor repairs to testing devices and other office equipment.
Prepares, cleans, and maintains work area and testing devices daily.
Check accuracy of original, renewal, and duplicate license applications, driver education certificates, school attendance forms, insurance documents, registrations, and notarizes forms.
MTA: Security Fundamentals Certified.
Assisted newly hired clerks in learning about application reviews and verification procedures, performance strategies and customer service techniques.
Worked closely with applicants to determine eligibility and verify accuracy and integrity of application data.
Stayed up-to-date on State laws and licensing requirements to complete accurate and efficient reviews.
Performed over 10,000 DLD transactions with no money errors.
Assist staff members with printer troublshooting and repairs.
Conducted exams and tests, graded responses and accurately determined licensing approvals and data verification.
Performed routine data entry or other office support activities, including creating, distributing or filing documents.
09/2016 to 04/2017Records TechnicianCanon Business Process Services | City, STATE,
Modified and maintained tools to support operations and business process creation using Adobe Acrobat, SharePoint, Excel and Access capabilities.
Contributed to design and implementation of overall corporate documentation standards, numbering conventions and templates.
Completed, configured, and revised engineering change orders.
Provided assistance with document processes, both inbound and outbound, including document sorting, logging and work order creation.
Assessed impact of emerging technology and system upgrades on workflow.
Developed and executed system implementation plans to permit integration of users and documentation for company mergers.
Identified areas of weakness and recommended or implemented process improvements.
Converted documents from one application to another, including cleaning, formatting and applying styles as needed.
Collaborated across departments and levels of management to gain consensus on procedural documentation.
Performed document reproduction, printing documents from electronic sources such as email attachments, PDF files and cloud storage.
02/2003 to 05/2016Records Management LeadAll Quest Real Estate Corporation | City, STATE,
Assist Records Management Coordinator to determine departmental records needs.
Ensure compliance in regards to records management, mail handling and disposal procedures.
Chief point of contact for information/records enquirers from public, internal staff or other government organizations.
Ensure documents are archived and properly located; maintain confidentiality.
Conduct classes to teach procedures to staff.
Adhered to established procedures for handling sensitive and classified documents to retain chain of custody integrity.
Engaged in daily communications with internal partners and identified document-related issues that required interdepartmental cooperation.
Maintained Records department document tracking database to follow documents' migration through processing sequence.
Contacted document requestors and obtained additional information required to process document requests.`
Scanned paper documents into computer and assigned identification numbers to simplify tracking process.
Managed mortgage records for over 500 branches on a daily basis.
Education
Expected in 05/1998High School Diploma | Hastings High School, Houston, TXGPA:
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