Level 2 Government Security Officer resume example with 13+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:

Experienced Armed & Unarmed security Officer seeking security and or Law Enforcment position in a quality organization, in order to contribute skills and performance to benefit the growth of the company. I am an Experienced and dependable security Officer dedicated to ensuring the safety of employees and visitors and minimizing potential losses, Proficient in operating security systems including two -way radios and CCTV Systems. Committed to enhancing knowledge of security techniques, Completed intensive security training through Marriott Hotels and resorts, Securitas Security Services USA and New Horizon Security Services. I obtained Professional Certification as a certified Armed and Unarmed officer from American Hotel and Lodging Educational Institute, Department of Criminal Justice Service Division Of Regulatory Affairs and also MOAB training International Inc. My aim is to work with honesty, sincerity and hard work also to work under senior personals and learn more from them on handling critical situations. Qualifications Experience in utilizing lock systems, building security and procedures. Excellent ability in acquiring data as well as preparing reports. Powerful ability present and carry out safety procedures. Capability and training to provide high quality customer service also a high knowledge in law. Outstanding public relation skills. Good management techniques. Strong ability to identify problems as well as report details to suitable personnel.

  • Investigative skills
  • Criminal law knowledge
  • CCTV surveillance
  • Polygraph tested and certified
  • Ocat Certified for O.C spray
  • MEB certified with Expandable baton.
  • Certified in Management of aggressive behavior
  • Certified in strategies for controlling and restraining aggressive behavior.
  • Adult CPR/AED, Pediatric CPR and first Aid Certified.
  • Armed Officer/Arrest authority
Level 2 Government Security Officer, 08/2007 - Current
Hilton Worldwide Savannah, GA,

•Managing, encouraging and leading a high-performing team.

•Understanding and ensuring post orders and client requirements are met.

•Working closely with New Horizon Security management, sharing feedback from the field to ensure quality and evolve our services and capabilities.

•Supporting professional development through required and benefit training for you and your staff.

•Managing day to day operations

•Overseeing DGS building security officers

•Updating and enforcing post orders and policies

•Meeting with clients to address any concerns

•Providing excellent customer service and assistance.

Level 1 Security Officer, 11/2014 - Current
Securitas Security Services City, STATE,
  • Makes periodic patrols to check for irregularities and to inspect protection devices and fire control equipment.
  • Preserves order and may act to enforce regulations and directives for the site pertaining to personnel, visitors, and premises.
  • Controls access to client site or facility through the admittance process Patrols assigned site on foot or in vehicle; checks for unsafe conditions, hazards, unlocked doors, security violations, blocked entrances and exits, mechanical problems, and unauthorized persons.
  • Protects evidence or scene of incident in the event of accidents, emergencies, or security investigations.
  • Responds to incidents of fire, medical emergency, bomb threat, flooding, water discharge, elevator emergency, hazardous materials, inclement weather, and other incidents.
  • Prepares logs and reports as required.

Patrolled the facility and served as a general security presence and visible deterrent to crime and rule infractions.Reported all incidents, accidents and medical emergencies to law enforcement.Responded quickly to medical emergencies, bomb threats and fire alarms.Answered alarms and investigated disturbances.Patrolled industrial and commercial premises to prevent and detect signs of intrusion and ensure security of doors, windows and gates.Issued security badges and visitor passes to all guests.Investigated calls and complaints involving fire, theft, accident and hazard reports.Checked passes and credentials of persons seeking to enter the property.Inspected parking lot to verify that vehicles were properly parked and displayed parking permits.

Fresh dept. associate, 08/2012 - 07/2015
Sam's Club City, STATE,
  • Observe all store rules and Company policies.
  • Maintain a neat, well-groomed personal appearance at all times and observe Company dress code.
  • Observe shift operating hours at all times as scheduled or assigned by Store Manager.
  • Adhere to all local, state, and federal health and civil code regulations.
  • Must wear approved hat or hair net.
  • Follow approved procedures for receiving, weighing, and breaking down/cutting meat products.
  • Price and display product in cases as directed by the Department Manager.
  • Assist in wrapping and labeling product as required.
  • Assist in checking and verifying Meat Department receiving when required.
  • Take received and prepared products to refrigerated storage, shelf, and display areas.
  • Control Department expenses and utilize energy conservation practices.
  • Contribute to controlling freshness and product quality.
  • Observe all Policies and Procedures established for the department.
  • Handle damaged and spoiled products according to Company Policy and assist in controlling the level of damaged goods.
  • Comply fully with all Safety Policies and Procedures.
  • Perform all Departmental duties according to Company Policies and Procedures.
  • Perform other duties and assignments as directed.
  • Greet all customers and provide them with prompt and highly friendly, courteous service or assistance.
Level 1 Security Officer, 10/2010 - 07/2011
Marriott Hotels And Resorts City, STATE,

Patrol all areas of the property; assist guests with room access.

Monitor Closed Circuit Televisions, perimeter alarm system, duress alarms, and fire life safety system.

Lock property entrances when required.

Conduct daily physical hazard inspections.

Respond to accidents, contact EMS or administer first aid/CPR as required.

Assist guests/employees during emergency situations.

Notify appropriate individuals in the event of accidents, attacks, or other incidents.

Defuse guest/employee disturbances.

Call for outside assistance if necessary.

Complete incident reports to document all Security/Loss Prevention related incidents.

Handle all interruptions and complaints.

Resolve safety hazard situations.

Escort any unwelcome persons from the property without interrupting the orderly flow of property operation.

Report to scenes of vehicle accidents/thefts.

Call for assistance using proper code responses.

Complete a Loss Prevention shift summary/daily activity report.

Maintain confidentiality of all Security/Loss Prevention and property reports/documents; release information only to authorized individuals.

Conduct investigations and gather evidence.

Conduct interviews with relevant parties.

Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets.

Welcome and acknowledge all guests according to company standards; anticipate and address guests` service needs; assist individuals with disabilities; thank guests with genuine appreciation.

Speak with others using clear and professional language; prepare and review written documents accurately and completely.

Develop and maintain positive working relationships with others; support team to reach common goals as requested by Supervisors.

Instock/Backroom, 09/2009 - 06/2012
Target City, STATE,
  • Scan all out of stock merchandise from sales floor Completes Research reports for all low count merchandise on sales floor Completes RIG reports on low stock items and out of stock items Sets rain checks and price changes for merchandise Pull items from scanned morning outs and low count research merchandise.
Guest Service Coordinator, 03/2008 - 10/2010
Town Park City, STATE,

Acknowledge and greet guest Provide professional service to customers Train new employees.

Update and track all activities within Hotel.

Handle payment for valet parking for overnight and daily guest Handle accounts for monthly and park and fly programs.

Handle printing tickets for flex customer parking.

Open and Close shift as a Shift Supervisor.

Diploma: English, Expected in 06/05
Frederick Douglas High School - Upper Marlboro, MD

Securitas Security Services

New Horizon Security Services

Department of Criminal Justice Services


Experience in utilizing lock systems, building security and procedures.

Excellent ability in acquiring data as well as preparing reports.

Powerful ability present and carry out safety procedures.

Capability and training to provide high quality customer service.

Outstanding public relation skills.

Good management techniques.

Strong ability to identify problems as well as report details to suitable personnel.

Professional Training

Customer Service/Customer Support

Billing Inquiries

Oral and written communications


Technical Support

Familiar with Networking devices

Certified In On time Reporting for Casualty Claims

Certified in Crisis Intervention

Strong Public Relations Skills

Certified in Legal Authority and Limitations, Risk Analysis, Fire Protection/ Procedures, Crime Prevention

Familiar with Various Types of CCTV Surveillance systems and On site Guard Management Systems

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

Your data is safe with us

Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.

Resume Overview

School Attended

  • Frederick Douglas High School

Job Titles Held:

  • Level 2 Government Security Officer
  • Level 1 Security Officer
  • Fresh dept. associate
  • Level 1 Security Officer
  • Instock/Backroom
  • Guest Service Coordinator


  • Diploma

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in:As seen in: