Experienced Armed & Unarmed security Officer seeking security and or Law Enforcment position in a quality organization, in order to contribute skills and performance to benefit the growth of the company. I am an Experienced and dependable security Officer dedicated to ensuring the safety of employees and visitors and minimizing potential losses, Proficient in operating security systems including two -way radios and CCTV Systems. Committed to enhancing knowledge of security techniques, Completed intensive security training through Marriott Hotels and resorts, Securitas Security Services USA and New Horizon Security Services. I obtained Professional Certification as a certified Armed and Unarmed officer from American Hotel and Lodging Educational Institute, Department of Criminal Justice Service Division Of Regulatory Affairs and also MOAB training International Inc. My aim is to work with honesty, sincerity and hard work also to work under senior personals and learn more from them on handling critical situations. Qualifications Experience in utilizing lock systems, building security and procedures. Excellent ability in acquiring data as well as preparing reports. Powerful ability present and carry out safety procedures. Capability and training to provide high quality customer service also a high knowledge in law. Outstanding public relation skills. Good management techniques. Strong ability to identify problems as well as report details to suitable personnel.
•Managing, encouraging and leading a high-performing team.
•Understanding and ensuring post orders and client requirements are met.
•Working closely with New Horizon Security management, sharing feedback from the field to ensure quality and evolve our services and capabilities.
•Supporting professional development through required and benefit training for you and your staff.
•Managing day to day operations
•Overseeing DGS building security officers
•Updating and enforcing post orders and policies
•Meeting with clients to address any concerns
•Providing excellent customer service and assistance.
Patrolled the facility and served as a general security presence and visible deterrent to crime and rule infractions.Reported all incidents, accidents and medical emergencies to law enforcement.Responded quickly to medical emergencies, bomb threats and fire alarms.Answered alarms and investigated disturbances.Patrolled industrial and commercial premises to prevent and detect signs of intrusion and ensure security of doors, windows and gates.Issued security badges and visitor passes to all guests.Investigated calls and complaints involving fire, theft, accident and hazard reports.Checked passes and credentials of persons seeking to enter the property.Inspected parking lot to verify that vehicles were properly parked and displayed parking permits.
Patrol all areas of the property; assist guests with room access.
Monitor Closed Circuit Televisions, perimeter alarm system, duress alarms, and fire life safety system.
Lock property entrances when required.
Conduct daily physical hazard inspections.
Respond to accidents, contact EMS or administer first aid/CPR as required.
Assist guests/employees during emergency situations.
Notify appropriate individuals in the event of accidents, attacks, or other incidents.
Defuse guest/employee disturbances.
Call for outside assistance if necessary.
Complete incident reports to document all Security/Loss Prevention related incidents.
Handle all interruptions and complaints.
Resolve safety hazard situations.
Escort any unwelcome persons from the property without interrupting the orderly flow of property operation.
Report to scenes of vehicle accidents/thefts.
Call for assistance using proper code responses.
Complete a Loss Prevention shift summary/daily activity report.
Maintain confidentiality of all Security/Loss Prevention and property reports/documents; release information only to authorized individuals.
Conduct investigations and gather evidence.
Conduct interviews with relevant parties.
Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets.
Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation.
Speak with others using clear and professional language; prepare and review written documents accurately and completely.
Develop and maintain positive working relationships with others; support team to reach common goals as requested by Supervisors.
Acknowledge and greet guest Provide professional service to customers Train new employees.
Update and track all activities within Hotel.
Handle payment for valet parking for overnight and daily guest Handle accounts for monthly and park and fly programs.
Handle printing tickets for flex customer parking.
Open and Close shift as a Shift Supervisor.
Securitas Security Services
New Horizon Security Services
Department of Criminal Justice Services
Experience in utilizing lock systems, building security and procedures.
Excellent ability in acquiring data as well as preparing reports.
Powerful ability present and carry out safety procedures.
Capability and training to provide high quality customer service.
Outstanding public relation skills.
Good management techniques.
Strong ability to identify problems as well as report details to suitable personnel.
Customer Service/Customer Support
Oral and written communications
Familiar with Networking devices
Certified In On time Reporting for Casualty Claims
Certified in Crisis Intervention
Strong Public Relations Skills
Certified in Legal Authority and Limitations, Risk Analysis, Fire Protection/ Procedures, Crime Prevention
Familiar with Various Types of CCTV Surveillance systems and On site Guard Management Systems
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