I have worked with Guitar Center for over three years now, from sales, to teaching, to now running a whole department. I took a program that had no students and built it into something I am extremely proud of. I have amazing relationships with staff and students, but I want to do more. I want to take my skill set to the next level and see what more I can do for people, through music. My goal is to put a smile on the face of every person I meet and to make them feel welcomed and at home. I try to do this every day. To make the store/department fell like a home away from home. I know I have achieved this and am wanting to now just take myself to a bigger stage. I saw this as a sign and a possible opportunity to pursue this goal. If given the opportunity, I know I would excel. I love a challenge, but I love people and music more. These go hand in hand with what School of Rock is offering through their music program. I believe I could be a true and proper asset to the company, given time and a chance.
- Planning and executing.
- Building relationships with customers and students
- Positive attitude
- Understanding and accommodating of clients needs
- Great with people
- Confident in handling difficult situations
- Music theory
- Continuous improvements
- Staff retention
- Product knowledge
- Promotional planning
- Student engagement
- Lesson planning
- Making students feel at home
- Completed coursework in Psychology, Social Psychology, and Cognitive Psychology.
- Withdrew from program halfway through due to personal reasons.
Glendale, AZ, 04/2019 - Current
- Successfully led key projects which resulted in new student signups and built retention with families and other students, while doing so.
- Planned and executed the first ever recital to be held at Guitar Center Boston for the lessons department.
- Tracked warehouse contents continually, maintained constant awareness of stock levels and performed formal inventory review for the department as well as helped out in sales while doing so.
- Began the position with five reoccurring students. The store now has over 75 (Aiming for 200) Active members weekly and continues to consistently grow.
- Built strong relationships with the students and families who study through Guitar Center.
- Schedule and maintain about 80 active people weekly.
- Hold open houses every month for the Lessons Department as well as recitals.
- Reach out daily to newly interested people and families as well as continuing to maintain the stream of students we already have.
- Greet every student with a high-five, hug, or a big smile with a positive attitude daily.
- Maintain the facilities, (clean, instruments setups, notebooks, ect.)
- Treat every student that comes through with proper respect and the attention they deserve.
Ashland, WI, 05/2016 - Current
- Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
- Kept apprised of emerging trends and provided informative customer service to assist in product selection.
- Assisted customers by finding needed [Type] items and checking inventory for items at other locations.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Sold various products by explaining unique features and educating customers on proper application.
- Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
- Held highest warranty sales percentage for two years.
- Consistently and proudly sold many instruments with positive feedback through customers within our online OSAT ratings.
City, STATE, 01/2019 - 04/2019
- Monitored students' progress by analyzing performance metrics.
- Utilized creative approaches to solve performance issues.
- Specialized in Guitar, Voice, Piano, Ukulele, and Percussion. As well as violin.
- Drafted invoices and processed student payments.
- Led guitar lessons for students of diverse demographics.
- Built positive relationships with students, parents, colleagues and administrators.
- Developed and deployed assessment strategies involving both oral and written approaches for optimal review of student abilities.
- Optimized learning processes through research and development of innovative learning methods.
- Coached students in using video and social media storytelling to improve visual intelligence of projects.
- Established objectives for all lessons, modules and projects.
- Educated students using book curriculum teaching methods and hands-on curriculum as well.
- Built trusting rapport with students and facilitated communication with family members when needed.
- Planned lessons according to student skill level and learning modality.
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School Attended
- Bunker Hill Community College
- Massachusetts College of Pharmacy And Sciences
Job Titles Held:
- Lessons Department Manager
- Sales Associate
- Music Teacher
Degrees
- Associate of Science
- Bachelor of Arts
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